Paul Rubin | Page 15

Satisfaction guranteed They make sure you are completely satisfied with your purchase.. They made sure of what you wanted your vehicle to have and then they searched invento They make sure you are completely satisfied with your purchase.. They made sure of what you wanted your vehicle to have and then they searched inventory elsewhere to get it for you. More

Helpful 0

Report | Print

Paul Rubin is the only reason I go to this dealrship Paul is by far the most professional, patient, and educated service technician I have ever dealt with when getting work done on my car. He is super pr Paul is by far the most professional, patient, and educated service technician I have ever dealt with when getting work done on my car. He is super professional and really goes the extra mile to make sure any problem that you have is taken care of. No matter how busy the service department gets, Paul is always patient and takes his time with the customer. I only go to this dealership because of Paul. Do not waste time even speaking to anyone else just ask for him and he will take care of you! More

Helpful 0

Report | Print

Always reat dealing with Paul Paul is always friendly, courteous and explains things well. I'm always happy to see him in the service center because I know things will go smooth Paul is always friendly, courteous and explains things well. I'm always happy to see him in the service center because I know things will go smoothly and efficiently. More

Helpful 0

Report | Print

Best Customer Service Experience I have ever had Really blown away by the service I received, any service, any provider, any time. I never write reviews but felt compelled to do so. Follow up calls Really blown away by the service I received, any service, any provider, any time. I never write reviews but felt compelled to do so. Follow up calls along the way. Proactive help with car rental, detail explanation and most importantly- the belief that they cared about the outcome. Kudos. More

Helpful 0

Report | Print

Paul Rubin is great in the service dept I have been in the service dept a few times this year and Paul has been terrific. His customer service has been wonderful and he has helped me throug I have been in the service dept a few times this year and Paul has been terrific. His customer service has been wonderful and he has helped me through many repairs.. It is been a good experience each time. More

Helpful 0

Report | Print

Great customer service Very much appreciated the helpful & thorough check of my car-went in for oil change & it was noticed that inspection was due-saved another trip! Very much appreciated the helpful & thorough check of my car-went in for oil change & it was noticed that inspection was due-saved another trip! More

Helpful 0

Report | Print

Noise in the suspensoin I contacted the service department and scheduled an appointment for them to find a noise coming from under the car when I hit a major bumps in my 2014 I contacted the service department and scheduled an appointment for them to find a noise coming from under the car when I hit a major bumps in my 2014 Fusion. It took two service rides with a mechanic but they were able to pinpoint the the squeaking noise and resolve the the issue. Paul Rubin the Assistant Service Manager is A1. Let me know what was happening each step of the way. My next car will be from Pacifico. Jimmy More

Helpful 0

Report | Print

Stellar Service! I purchased a 2016 Explorer in November, 2015. I suddenly had an issue driving home from the shore yesterday and contacted Pacifico Ford today. When I purchased a 2016 Explorer in November, 2015. I suddenly had an issue driving home from the shore yesterday and contacted Pacifico Ford today. When I arrived at Pacifico, my sales rep met me at the door and drove my car into the service station. He was as polite and attentive as he was the day I bought the car! I then met with Paul Rubin, the Assistant Service Manager. He was professional, explained the problem, found the part, and asked the mechanic to stop what he was doing and take care of my car! I was able to have it repaired while I waited. This was a great example of STELLAR Customer Service! Thanks Paul for the car wash as well. It made me feel better after dealing with this on a new car! More

Helpful 0

Report | Print

Excellent customer service Paul Rubin is very helpful with his ability to assist customers with their needs. Every service department needs his Say yes attitude. Dealerships hav Paul Rubin is very helpful with his ability to assist customers with their needs. Every service department needs his Say yes attitude. Dealerships have always had the reputation of being horrible when it comes to service. I will be back to get car fixed even after my warranty is up. More

Helpful 0

Report | Print

Throttle Body I limped my truck into the service area with a bad throttle body. It was my first time there and they had me in and out in under 2 hours on a Friday I limped my truck into the service area with a bad throttle body. It was my first time there and they had me in and out in under 2 hours on a Friday afternoon. Couldn't ask for better service! More

Helpful 0

Report | Print