Paul Silverman | Page 18

Always a great service experience Staff extremely attentive. Lounge comfortable and equipped with power charging stations. Snacks and coffee available too. You won't have much time Staff extremely attentive. Lounge comfortable and equipped with power charging stations. Snacks and coffee available too. You won't have much time to relax because service is so quick. You will be in and out before you know it! More

by kbd Verified Customer Verified Customer

Report | Print

Excellent Dealership Very well run dealership from sales to service. Bought our vehicles here and also have all servicing done. We come from down south metro area (Faye Very well run dealership from sales to service. Bought our vehicles here and also have all servicing done. We come from down south metro area (Fayette County) Was great working with Nick Covino (service) with my wife's car. In a few weeks will be time for my car. More

by golfcartgary Verified Customer Verified Customer

Report | Print

Great experience! Listened to my needs and met them enthusiastically. Paul was a pleasure to work with and worked hard to ensure I had a hassle free experience. enthusiastically. Paul was a pleasure to work with and worked hard to ensure I had a hassle free experience. More

by adkins_steve Verified Customer Verified Customer

Report | Print

The overall experience was great. Everything was great with Dzmitry B. He was professional and attentive every step of the way! However, when I drove off in my new car, a notice on th Everything was great with Dzmitry B. He was professional and attentive every step of the way! However, when I drove off in my new car, a notice on the dashboard said there was a blind spot info system problem, so I had to return my brand new car to the dealership the next day. That was disappointing since I had only driven maybe 10 miles in it so far. Originally I was introduced to Jim in service yesterday and assured by him that he would take care of me - just give him a call. But because I left him a voice message this morning and he never got back to me, I decided to drive to the dealership. Upon arrival, I asked for Dzmitry B. but he was not at the dealership. A very nice man, Paul Silverman, was so helpful in getting to the root of the problem. He quickly led me to Yvonne Russell who was very attentive and handled the entire situation with care and concern. Once she found out my new car would need more time in service, she offered a loaner car. I was thankful to receive a loaner car, but I have to say it was dirty and stickers were all over the side back window which impaired my vision driving home - actually difficult to see too my back left. I hope this gets resolved quickly. More

by DDAVISCONTE Verified Customer Verified Customer

Report | Print

Fantastic customer service! This is my third Acura and I had a great experience at Jackson Acura! Paul called me back after I requested information online. He found the perfect car for me and provided the b had a great experience at Jackson Acura! Paul called me back after I requested information online. He found the perfect car for me and provided the best customer service from any dealer I’ve been too in the past More

by ADJFSU99 Verified Customer Verified Customer

Report | Print

Paul did great job I went to Jackson Acura after 2 Paul did great job I went to Jackson Acura after 2 visits to other dealers you can fin honestly here from the beginning , nothing hidden . I w Paul did great job I went to Jackson Acura after 2 visits to other dealers you can fin honestly here from the beginning , nothing hidden . I was completely satisfied with the service and that all details was clear from the beginning More

by AMJAD Verified Customer Verified Customer

Report | Print

No Stress I bought a car from them through the Costco program. I was easy. There was no negotiating back and forth, no pressure to change my mind, and no stre I bought a car from them through the Costco program. I was easy. There was no negotiating back and forth, no pressure to change my mind, and no stress! All were knowledgeable and helpful. Paul knew ahead of my visit what cars I wanted to drive and he had them ready. He could explain all the technology package. After purchase, Dzmitry went back over everything with the technology, They reinforced that I could come back anytime for additional help. My experience was very comfortable. More

by joywittke Verified Customer Verified Customer

Report | Print

I have working with Jackson Acura for the past 5 plus years. Always liked their sales and service for benign very professional and friendly service. years. Always liked their sales and service for benign very professional and friendly service. More

by ArunKumar Verified Customer Verified Customer

Report | Print

Paul Silverman and sales manager are professionals who are make buying a car a pleasure. Along with Yvonne Russell in service they all provides excellent service are make buying a car a pleasure. Along with Yvonne Russell in service they all provides excellent service More

by ortho160 Verified Customer Verified Customer

Report | Print

I will never ever purchase or lease a car from anyone but Jackson Acura. I love the car but that’s not why Jacksin Acura has learned my allegiance. It’s the people there. Specifically, Leslie, Robin, Yvonne Jackson Acura. I love the car but that’s not why Jacksin Acura has learned my allegiance. It’s the people there. Specifically, Leslie, Robin, Yvonne and Paul Silverman. Just the best customer care anywhere! More

by dpro9 Verified Customer Verified Customer

Report | Print