Paul Silverman
Paul Silverman at Jackson Acura
Refer Me

Paul Silverman | Page 28

Internet Sales Rep

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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5.0
273 Reviews

Ten years at Jackson Acura. Highest customer satisfaction rating. Serving my customers long after the sale

Dealership Experience

17 yrs, 4 mos

Industry Experience

20 yrs, 4 mos

Specialties & Trainings

Internet sales and leasing Certified Acura sales person

5.0

273 Reviews

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273 Reviews of Paul Silverman

December 29, 2017

Dealership Rating
Employee Rating

Knowledgeable Salesman Our first and only stop when we went looking for a new car. We did all of our research first and contacted the salesman who our friends referred us to More

by Pgnewcar208
Friendliness
Price
Recommend Dealer
Yes

October 10, 2017

Dealership Rating
Employee Rating

Jackson Acura is the BEST I highly recommend Paul Silverman if you want a great deal & a stress-free buying experience. I went back to him for my 2nd purchase in 3 years for 20 More

by maryj18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 11, 2017

Jackson Acura responded

Thank you, Mary, for leaving this review. It's great to hear you were able to return to Jackson Acura to buy your second car from Paul!

July 13, 2017

Dealership Rating
Employee Rating

Worst customer service ever Their customer service is the worst ever. Then to make matters worse they lie and try to act as if the customer is wrong for requesting service that t More

by Antonio Holt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Reggie Hammond

Aug 03, 2017

Jackson Acura responded

This review is unfair and untrue. Here at Jackson Acura, we pride ourselves on extraordinary customer service --we have a loaner car program here that allows a customer to take a dealership vehicle while their car is being worked on, most times only for customers with repairs that will take longer than an hour. This privilege of a program, that many customers have enjoyed for over a decade, was absolutely violated by Mr. Holt. On more than one occasion, he has taken a loaner vehicle for a 30 minutes to an hour service visit, yet does not return for several days even after being told to bring the dealership vehicle back. After the fourth time this has happened, he was denied a loaner vehicle for that exact reason and decided to leave this completely false and unreasonable review.

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