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Paul Swenarton

Overview Reviews (104)

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Paul Swenarton

Paul Swenarton | Page 10

Service Advisor

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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4.8

104 Reviews

Overview Reviews (104)

4.8

104 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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104 Reviews of Paul Swenarton

November 30, 2023

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Employee Rating

It was done very professionally. Paul was courteous and informative. And it was done quickly! Paul was courteous and informative. And it was done quickly! More

by EDWARDECO

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Nov 30, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your excellent review! We are so glad that Paul had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 30, 2023

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They accommodated my early arrival. They were very professional and provided excellent customer service. I look forward to visiting again and seeing the completion of their renovations. They were very professional and provided excellent customer service. I look forward to visiting again and seeing the completion of their renovations. More

by OVMANI

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Nov 30, 2023 -

DCH Brunswick Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 30, 2023

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Employee Rating

Very professional and friendly people who make you feel comfortable and that they care about you comfortable and that they care about you More

by Pat4691

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Nov 30, 2023 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 25, 2023

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Employee Rating

Very clear . On point and I waited for car. Wait was not too long. Thank you. On point and I waited for car. Wait was not too long. Thank you. More

by LUISCARTAX

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 27, 2023 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 23, 2023

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Employee Rating

Toyota North Brunswick delivered service more than expected. The service consultant Paul is very considerate. The video of working made everything transparent and service trustworthy. expected. The service consultant Paul is very considerate. The video of working made everything transparent and service trustworthy. More

by Wendy

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Nov 24, 2023 -

DCH Brunswick Toyota responded

Wendy, Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. Paul and our team appreciate your business and hope to see you again soon! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 22, 2023

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Employee Rating

This time service was faster than other visits And Paul was very helpfull he answer all my questions and concerns was very helpfull he answer all my questions and concerns More

by MIRIAM14AM

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Nov 24, 2023 -

DCH Brunswick Toyota responded

Miriam, Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad Paul was able to help, and we hope to see you again! Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 21, 2023

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Prices are too high for the parts and labor both compared to other dealers. They charge always higher than what online price says!!!!! Also i felt racism couple times in the past. Paul and richard are the ni to other dealers. They charge always higher than what online price says!!!!! Also i felt racism couple times in the past. Paul and richard are the nicest guys in the dealership other advisors needs training how to treat customers weather they are spanish or not !!!!!!! Hope you guys understand what i am trying to say 👍 More

by Gaurav

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Adriana Rojas, Andre Stith

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Nov 21, 2023 -

DCH Brunswick Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 21, 2023

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Employee Rating

Was very good Explain everything that was done to my car Got me out in a really good time Got me out in a really good time More

by unclewayne3257

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Nov 21, 2023 -

DCH Brunswick Toyota responded

Wayne, Thank you! Paul and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 19, 2023

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Employee Rating

Excellent service. Work done was explained clearly. Suggested improvement: I wish the music in the waiting area is not loud and wish it was mellow. I also wish that dog Work done was explained clearly. Suggested improvement: I wish the music in the waiting area is not loud and wish it was mellow. I also wish that dogs or any pets are not allowed in the waiting area for the safety of customers. The dog also kept barking the whole time it was in the waiting area. More

by MARIABCASTRO888

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Maria, feel free to contact us at your convenience. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com

November 19, 2023

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Employee Rating

It was great & completed in a timely manner - from scheduling the service appointment online to watching the video of the results of the inspection of my vehicle by the technician. Thank you! scheduling the service appointment online to watching the video of the results of the inspection of my vehicle by the technician. Thank you! More

by CNALINIA

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paul Swenarton

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Nov 19, 2023 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, David Veary Internet Sales Manager 732-798-2722 dveary@dchusa.com