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Paul Swenarton

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Paul Swenarton

Paul Swenarton | Page 2

Service Advisor

DCH Brunswick Toyota

1504 US-1
North Brunswick, NJ 08902

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104 Reviews

Overview Reviews (104)

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104 Reviews

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104 Reviews of Paul Swenarton

June 01, 2024

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Very helpful place definitely will be back whenever I need anything done service wise. Thanks need anything done service wise. Thanks More

by RYANBBOY

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Kevin Scesney, Jesus Carbajal

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Jun 02, 2024 -

DCH Brunswick Toyota responded

Thanks for sharing your thoughts about your experience with DCH Brunswick Toyota. We appreciate your business and hope to see you again soon! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 24, 2024

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I was very satisfied with your work performance on my car. I will continue to come to you in the future. car. I will continue to come to you in the future. More

by casandralorincz

Verified Customer

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Recommend Dealer

Yes

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May 29, 2024 -

DCH Brunswick Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Brunswick Toyota. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 24, 2024

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This was first visit for service. The experience was excellent. From the drive into the building, to the greeter, and then Paul, my Service Advisor. Paul did an excellent job explaini The experience was excellent. From the drive into the building, to the greeter, and then Paul, my Service Advisor. Paul did an excellent job explaining everything and kept in touch as I waited in the new lounge. I was able to enjoy the coffee and get some work done. I highly recommend them and Paul. I will definitely be returning. More

by jerseysangelo

Verified Customer

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Recommend Dealer

Yes

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May 29, 2024 -

DCH Brunswick Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota, we look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 22, 2024

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Brought car in for routine service. Took over hours. Was told needed battery & engine filter. Said OK. Took another hour. When driving out ny dashboard screen would not stay on. Bro Took over hours. Was told needed battery & engine filter. Said OK. Took another hour. When driving out ny dashboard screen would not stay on. Brought back, said needed update due to new battery. This should have been checked prior to completion. Took additional 20 minutes. Technician should have known about this More

by BARB571

Verified Customer

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Recommend Dealer

Yes

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May 29, 2024 -

DCH Brunswick Toyota responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Barb, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 18, 2024

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Everyone is professional and knowledgeable about each task. The new place is kept clean. This is where we'll do business task. The new place is kept clean. This is where we'll do business More

by Gerrybirm

Verified Customer

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Recommend Dealer

Yes

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May 19, 2024 -

DCH Brunswick Toyota responded

Hi Gerry: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 18, 2024

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Their price for the maintenance should include tire rotation, but this tech didn’t do it. I don’t know how he checked my car for the maintenance. The tire pressure light was on the second day after thi rotation, but this tech didn’t do it. I don’t know how he checked my car for the maintenance. The tire pressure light was on the second day after this maintenance. This has never happened before. The consultant is not as good as the previous one either. More

by YANMEI.QI

Verified Customer

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Recommend Dealer

Other Employees Tagged: Steven taveras

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May 22, 2024 -

DCH Brunswick Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 16, 2024

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The representative was corteous and helpful. Informed me well about the current state of my vehicle to facilitate my maintenance planning. Repair work staid closed to promised time. Informed me well about the current state of my vehicle to facilitate my maintenance planning. Repair work staid closed to promised time. More

by pbrice54

Verified Customer

Recommend Dealer

Yes

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May 17, 2024 -

DCH Brunswick Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 15, 2024

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This dealership is good, staff is very accomodating. . i recommend this branch and i give a 5 star rating.. God bless! . i recommend this branch and i give a 5 star rating.. God bless! More

by VICENTE QUIAMBAO

Verified Customer

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Recommend Dealer

Yes

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May 15, 2024 -

DCH Brunswick Toyota responded

Thank you, Vincente, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 14, 2024

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Professional and kind service. Nice and convenient waiting room. I also get in time feedback on my car’s condition. Nice and convenient waiting room. I also get in time feedback on my car’s condition. More

by ZHAOZHUO1835

Verified Customer

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Alexander Gomez

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May 14, 2024 -

DCH Brunswick Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com

May 12, 2024

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Clean spacious quick very thankful for an early appt so I didn’t have to listen to people talking loudly in their cell phones. didn’t have to listen to people talking loudly in their cell phones. More

by JEANETTEEBALATTI

Verified Customer

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Recommend Dealer

Yes

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May 12, 2024 -

DCH Brunswick Toyota responded

Thank you for the kind words for our service department, Jeanette! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com