Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 2

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,291 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,291 Reviews

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1291 Reviews of Paul Tokatlyan

February 23, 2026

Dealership Rating
Employee Rating

Paul and the team are great! They moved to a new bigger location. Always good service More

by Jp
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Recommend Dealer
Yes

February 21, 2026

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Very clear in identifying issues, presenting options, and sticking to an action plan. It took extra time only waiting for a part to arrive over the weekend, but then the repair was done quickly in the mornin More

by JUSTIN THORNE
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Recommend Dealer
Yes

February 18, 2026

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i look forward to getting my car serviced here. Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars More

by 4legz20toez
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Recommend Dealer
Yes

February 15, 2026

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Excellent The Best service is always professional service manager understand my needs I always love to come back there thank you 😊 More

by APROKOPOVICH
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

February 12, 2026

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Great and efficient service and friendly staff. Paul is a true professional with excellent customer skills. More

by tony.fabian10
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Recommend Dealer
Yes

February 10, 2026

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Excellent service, fast and appointment is being followed as promised.Follow for more information regarding the car has been communicated to me . More

by MONESAURELIO
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

February 09, 2026

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Very efficient and easy process to dropoff and pickup the vehicle. Paul always communicates any issues or concerns and keeps me updated throughout the service process. More

by BFRABOTTA
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

February 02, 2026

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This place is the best they take great care of you get you in and out and the personal care they give you is top notch Amen is so kind and makes you feel very assured that your car is getting the right ca More

by kristinecarrillo
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Recommend Dealer
Yes

February 02, 2026

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I had another outstanding experience at Universal Mitsubishi thanks to Paul Tokatlyan and his coworker, Armen Yagubyan. These two consistently deliver top-tier customer service and truly go above and More

by CARLCOOKSJR
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

January 31, 2026

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Employee Rating

Experience was good. Pricing was not provided for the additional repairs unless asked about it. It should have given me an idea. More

by jun
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Recommend Dealer
Yes

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