Paul Tokatlyan | Page 2

The Mitsubishi dealership I’m for 14 years with. The service department is the best and beyond! The service department is the best and beyond! More

by PAPULLO Verified Customer Verified Customer

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Excellent service as always. Let me know exactly what was going on. Answered all my questions thoroughly. Let me know exactly what was going on. Answered all my questions thoroughly. More

by URBANMATTHEW Verified Customer Verified Customer

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Paul and his time did a great job on my clutch replacement. It's smooth and engament is great. It didn't take long to get my car back. I'm very thankful for all the help he had provide. Highly rec replacement. It's smooth and engament is great. It didn't take long to get my car back. I'm very thankful for all the help he had provide. Highly recommend Universal Mitsubishi. More

by NIGHTLIFEEDC016 Verified Customer Verified Customer

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Service Director Paul and his team always go above and beyond to ensure everything is done perfectly and timely. And they are great and keeping me informed about the job. Thanks! beyond to ensure everything is done perfectly and timely. And they are great and keeping me informed about the job. Thanks! More

by jweesq Verified Customer Verified Customer

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As always Paul in Service and his crew have come through with top notch customer service and workmanship on my vehicle. Thank you Paul! with top notch customer service and workmanship on my vehicle. Thank you Paul! More

by aramavakian Verified Customer Verified Customer

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Armen and the crew were all very nice and got the job done quickly. I’ve never had an issue here. I purchased my car here in 2023 and they’ve always been professional. done quickly. I’ve never had an issue here. I purchased my car here in 2023 and they’ve always been professional. More

by ELLISTH94 Verified Customer Verified Customer

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Excellent service. Paul is very thorough and courteous. Thank you for making this experience stress free Paul is very thorough and courteous. Thank you for making this experience stress free More

by AUDREYBYRDA Verified Customer Verified Customer

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As always, the very friendly service manager and personnel. Easy to make an appointment and short wait time to fix the car. personnel. Easy to make an appointment and short wait time to fix the car. More

by Michael a Moradian Verified Customer Verified Customer

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Paul is thorough and considerate. He is a very good service manager and I will only go to Universal for service. He is a very good service manager and I will only go to Universal for service. More

by SUSAN.D.JEFFERSON Verified Customer Verified Customer

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Been coming to Paul for years now from when they were located in the city of Duarte to now Sherman Oaks and me living in the city of Downey. Paul’s service and customer satisfaction keeps bringing me bac located in the city of Duarte to now Sherman Oaks and me living in the city of Downey. Paul’s service and customer satisfaction keeps bringing me back. I took my car in for service and as always, Paul excels in his service. Paul is always very detailed in explaining the service on the my car. Without a doubt Paul always goes above and beyond, and makes sure customer satisfaction is his priority. All I can say is, every time I pick up my car when it’s done from service, I drive off, definitely a happy customer More

by AVILARUDY03 Verified Customer Verified Customer

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