Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 2

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,297 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,297 Reviews

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1297 Reviews of Paul Tokatlyan

April 03, 2026

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Everyone working here is very helpful and communication was great. They quickly found the issue with my Mirage and were very thorough in addressing it. I'd be happy to bring my car back here in the future. More

by nick runge
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

March 30, 2026

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Paul was extremely helpful and kept me informed and updated. He knew my schedule and made sure to get me a rental car so I could make it in time to my scheduled appointments. Paul is the reason I conti More

by LESYA998
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Recommend Dealer
Yes

March 26, 2026

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The customer service that I receive at Universal Mitsubishi is always top tier! I’m also delighted that they were moved to a larger space. :-) More

by Minty07
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Recommend Dealer
Yes

March 17, 2026

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Had a HORRIBLE EXPERIENCE! !!!!! NEVER WOULD I EVER BUY FROM HERE. BUYER BEWARE BUYER BEWARE BUYER BEWARE BUYER BEWARE More

by See23
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Recommend Dealer
No

March 06, 2026

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I had a great experience during my car service at Universal Mitsubishi, thanks to Armen. They were very professional, friendly, and took the time to explain everything clearly. The service was smooth More

by ALYSSUS SANTOS
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

March 01, 2026

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I always receive great professional service from Universal Mitsubishi. This visit was no exception. I always feel confident that Paul is looking out for my best interest. More

by SCITRUCK
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Recommend Dealer
Yes

February 23, 2026

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Paul and the team are great! They moved to a new bigger location. Always good service More

by Jp
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Recommend Dealer
Yes

February 21, 2026

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Very clear in identifying issues, presenting options, and sticking to an action plan. It took extra time only waiting for a part to arrive over the weekend, but then the repair was done quickly in the mornin More

by JUSTIN THORNE
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Recommend Dealer
Yes

February 18, 2026

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i look forward to getting my car serviced here. Armen is a great, the mechanics are great, frost desk lady Tiki is great. 5 stars More

by 4legz20toez
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Recommend Dealer
Yes

February 15, 2026

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Excellent The Best service is always professional service manager understand my needs I always love to come back there thank you 😊 More

by APROKOPOVICH
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

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