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Paul Tokatlyan
Paul Tokatlyan | Page 105
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
1,289 Reviews
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
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1289 Reviews of Paul Tokatlyan
July 26, 2019
Good Customer Service Paul helped me a lot of times. He was very sincere and informative with the diagnosis and the solution. Always treats me like a real customer. Paul helped me a lot of times. He was very sincere and informative with the diagnosis and the solution. Always treats me like a real customer. More
by LEE_CUA
Verified Customer
July 22, 2019
Friendly, knowledgeable and helpful Paul was extremely friendly from the moment I called to schedule a service. His customer service skills immediately made me appreciate this location a Paul was extremely friendly from the moment I called to schedule a service. His customer service skills immediately made me appreciate this location and wished I would have come here sooner. More
by rido0007
July 19, 2019
Excellent service with great employees This dealership has given me beyond exceptional service. I brought my 2016 Mitsubishi Lancer in for transmission service after another dealership told This dealership has given me beyond exceptional service. I brought my 2016 Mitsubishi Lancer in for transmission service after another dealership told me my transmission was broken. The other dealership did nothing to help me get compensation for a new ($9,000) transmission because I went over my warranty by a slim 2,000 miles. That was no problem for this dealership, they helped me 100% of the way. Paul from service helped me with everything. He first diagnosed it and then got ahold of the manufacturer to give me a brand new transmission free of cost. I was so relieved he did everything I could of asked for and more. I will continue my regular service at this dealership only! They care for their customers and let you know that from the minute you walk in the door. More
by PISMO.1
July 19, 2019
Always amazing! I've been dealing business at this particular dealership for 3+ years bought 2 cars from them they are always extremely helpful. Also, they get the jo I've been dealing business at this particular dealership for 3+ years bought 2 cars from them they are always extremely helpful. Also, they get the job done in a timely manner. 5 star ranking overall. More
by ZINNIAVON
Other Employees Tagged: Armen Avanessian
July 19, 2019
Very good service! They were absolutely great. Gave me a rental at no cost to me. Vehicle was ready on time as promised. Delivered clean inside and out. Pricey but gave They were absolutely great. Gave me a rental at no cost to me. Vehicle was ready on time as promised. Delivered clean inside and out. Pricey but gave good discount. More
by ROSETANK
July 19, 2019
Great service My car was serviced oil change, filter, they did great job making sure my car was in perfect condition, they found a leak and were able to cover it wi My car was serviced oil change, filter, they did great job making sure my car was in perfect condition, they found a leak and were able to cover it with my warranty and lend me a rental car right away all free! Im lucky i brought it to the dealer were they will check everything make sure my car is in great condition!! Thanks More
by Ramiro Godinez
July 18, 2019
Thank you guys! You are the best! I went into inspect my 2018 Mitsubishi Outlander Sport SE and I was so happy with the quality of work and service everyone provided! This will be my h I went into inspect my 2018 Mitsubishi Outlander Sport SE and I was so happy with the quality of work and service everyone provided! This will be my home dealership forsure! More
by MSAMANTHAMARIE
Other Employees Tagged: Zakk Kim , Jerome, Rolando
July 17, 2019
Oil Change Thank you for the great service. Everytime I go have my car serviced its always a good experience. If I go in the am or the pm its always good. Thank you for the great service. Everytime I go have my car serviced its always a good experience. If I go in the am or the pm its always good. More
by Gamboa
Other Employees Tagged: Armen Avanessian
July 15, 2019
Always a fantastic experience. I brought my car in to have them check a service-engine light, an issue with my cooling system, and low oil. I've been bringing my car to them for 13 I brought my car in to have them check a service-engine light, an issue with my cooling system, and low oil. I've been bringing my car to them for 13 years now, and every time is an excellent experience. To say that Paul goes above and beyond is an understatement. Excellent service, clear communication, fantastic price. Thank you, Paul, for everything. More
by pirhouette135
July 10, 2019
Excelent customer service They have a good customer service and a friendly staff, the service is excellent too, honest and respectful people. This location is far from my house They have a good customer service and a friendly staff, the service is excellent too, honest and respectful people. This location is far from my house, but I rather to drive all the way down there than take my car somewhere else. More
by GLVILARI
