Paul Tokatlyan | Page 104
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
August 18, 2019
Best Customer Service and Service! Thank you all for the great experience! My car drove amazing after the tire rotation and oil change. I definitely felt the difference after I drove of Thank you all for the great experience! My car drove amazing after the tire rotation and oil change. I definitely felt the difference after I drove off the lot. More
August 14, 2019
Mitsubishi Duarte, especially Paul in service, is awesome I purchased two Outlanders with this dealer. Their service department is always on point. Paul is very efficient, honest and accommodating. I’d never I purchased two Outlanders with this dealer. Their service department is always on point. Paul is very efficient, honest and accommodating. I’d never use anyone else. I’ve only had great service. They are always awesome. More
August 13, 2019
Excellent service!! Paul was very detailed and specific, It was very fast and i was comfortable in the place. I did the appointment online and he answered very quickly to Paul was very detailed and specific, It was very fast and i was comfortable in the place. I did the appointment online and he answered very quickly to confirm. More
August 11, 2019
Excellent customer service Very friendly employees, with. excellent customer service skills. I needed help with a key for my sons car. They explained the process, offered me cof Very friendly employees, with. excellent customer service skills. I needed help with a key for my sons car. They explained the process, offered me coffee and water while I waited. Before I left they washed the car. I will be using this dealership moving forward More
Other Employees Tagged: Armen Avanessian
August 09, 2019
Thanks guys for your service I am very grateful to them for their professionalism and human quality. Despite the fact that I have to go a long way from Hollywood to Duarte, it is I am very grateful to them for their professionalism and human quality. Despite the fact that I have to go a long way from Hollywood to Duarte, it is thanks to Armen and Paul who I communicate with and I am proud that there are such professionals as they are. Good luck to you guys. More
Other Employees Tagged: Armen Avanessian
August 04, 2019
Always great customer service Customer service is consistently great. The service team is nice and professional too. Wait time is about what they estimate will take. Plenty to d Customer service is consistently great. The service team is nice and professional too. Wait time is about what they estimate will take. Plenty to do near by and waiting area is set up nicely. More
July 31, 2019
Paul is the best It’s always a pleasure working with Paul at the service department. He’s super helpful and always tries to find a solution, even when Mitsubishi has It’s always a pleasure working with Paul at the service department. He’s super helpful and always tries to find a solution, even when Mitsubishi has known issues that they still won’t fix. Thanks Paul. More
July 27, 2019
Great Service! Everyone involved especially Paul were very helpful and friendly As always!!! Justin (porter?) went out of his way to add value to my visit As well! Everyone involved especially Paul were very helpful and friendly As always!!! Justin (porter?) went out of his way to add value to my visit As well! More
Other Employees Tagged: Justin
July 26, 2019
Oil change Always a pleasure to have my Outlander serviced as long as Paul is there . Hes honest and just an outright good person . I can always depend on him to Always a pleasure to have my Outlander serviced as long as Paul is there . Hes honest and just an outright good person . I can always depend on him to get the job done in a timely manner and then explain to me the overall condition of my car and also what needs to be done on my next visit I hope the owners of this dealership realize how good and professional he is .I drive all the way from mira Loma to get my car serviced Thanks Again Paul More

