Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 104

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

August 18, 2019

Dealership Rating
Employee Rating

Best Customer Service and Service! Thank you all for the great experience! My car drove amazing after the tire rotation and oil change. I definitely felt the difference after I drove of More

by MSAMANTHAMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 14, 2019

Dealership Rating
Employee Rating

Mitsubishi Duarte, especially Paul in service, is awesome I purchased two Outlanders with this dealer. Their service department is always on point. Paul is very efficient, honest and accommodating. I’d never More

by ALLYOUNEEDISLOVENORVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 13, 2019

Dealership Rating
Employee Rating

Excellent service!! Paul was very detailed and specific, It was very fast and i was comfortable in the place. I did the appointment online and he answered very quickly to More

by ARAUJOGUEVARA13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 11, 2019

Dealership Rating
Employee Rating

Excellent customer service Very friendly employees, with. excellent customer service skills. I needed help with a key for my sons car. They explained the process, offered me cof More

by TAVINICHELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Avanessian

August 10, 2019

Dealership Rating
Employee Rating

Quick and friendly. The staff is extremely Knowledgeable and precise. They go above and beyond what is expected of them. I wish that they were closer to me, More

by Star
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 09, 2019

Dealership Rating
Employee Rating

Thanks guys for your service I am very grateful to them for their professionalism and human quality. Despite the fact that I have to go a long way from Hollywood to Duarte, it is More

by HAYK1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Avanessian

August 04, 2019

Dealership Rating
Employee Rating

Always great customer service Customer service is consistently great. The service team is nice and professional too. Wait time is about what they estimate will take. Plenty to d More

by Sandy A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 31, 2019

Dealership Rating
Employee Rating

Paul is the best It’s always a pleasure working with Paul at the service department. He’s super helpful and always tries to find a solution, even when Mitsubishi has More

by TRAVIS50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 27, 2019

Dealership Rating
Employee Rating

Great Service! Everyone involved especially Paul were very helpful and friendly As always!!! Justin (porter?) went out of his way to add value to my visit As well! More

by RJMORRIS66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Justin

July 26, 2019

Dealership Rating
Employee Rating

Oil change Always a pleasure to have my Outlander serviced as long as Paul is there . Hes honest and just an outright good person . I can always depend on him to More

by DOLPHIN4MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
104
...

Dealership Inventory (160 Vehicles)

new 2026 Mitsubishi Outlander car, priced at $37,920
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,835
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $44,835
2026 Mitsubishi Outlander
new
White exterior
Automatic
All-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $45,435
2026 Mitsubishi Outlander
new
White exterior
Automatic
Front-wheel Drive
used 2021 Toyota Mirai car, priced at $9,998
2021 Toyota Mirai
used
Oxygen White exterior
Automatic
Rear-wheel Drive
used 2017 INFINITI Q60 car, priced at $20,885
2017 INFINITI Q60
used
Black exterior
Automatic
Rear-wheel Drive