Paul Tokatlyan | Page 106
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
July 08, 2019
Paul is absolutely wonderful. He is extremely helpful, courteous and a true professional. He and Armen did a great job taking care of my car and finished on time, as promised. I trust Paul and would not t courteous and a true professional. He and Armen did a great job taking care of my car and finished on time, as promised. I trust Paul and would not take my car anywhere else. Thank you Paul! More
July 08, 2019
Super amazing Everything was awesome. Highly recommend this place. I love how everyone is nice and specially the people helpping you they are very knowledgeable. I Everything was awesome. Highly recommend this place. I love how everyone is nice and specially the people helpping you they are very knowledgeable. I will be coming back for other maintenance. More
July 07, 2019
Paul is amazing and takes great care of his customers. We appreciate the service we receive every time we arrive to service our vehicles. I will only work with Pau and takes great care of his customers. We appreciate the service we receive every time we arrive to service our vehicles. I will only work with Paul. More
July 06, 2019
Fast service and honesty price. I had my car serviced in this workshop for more than 5 years, Paul always, welcomes me with his grace attitude and friendly. He explained thoroughl I had my car serviced in this workshop for more than 5 years, Paul always, welcomes me with his grace attitude and friendly. He explained thoroughly to details of the parts that need to fix. He took his time to answer my question even when he was very busy. He also educated me on how to take care of my car too. The price of service had never been overcharged when compared to the outside workshop. I was satisfied every time I took my car there. Thank you, Paul. More
July 04, 2019
Outstanding service Paul was extremely helpful, scheduling the service for the next day. When I showed up, he provided excellent customer service, telling me the longest Paul was extremely helpful, scheduling the service for the next day. When I showed up, he provided excellent customer service, telling me the longest amount of time I would wait and keeping me updated. It was supposed to take 2 hrs, and I got out in about 1.5 hours. They washed the car, which was a treat. I think they do that when you bring a car in for service. I highly recommend Universal Mitsubishi. More
July 04, 2019
Great customer service Great customer service. Very friendly. Helped me as soon as I got there. Took about 2 hours for inspection and oil change. Paul Updated me about my ca Great customer service. Very friendly. Helped me as soon as I got there. Took about 2 hours for inspection and oil change. Paul Updated me about my car letting me know how it’s going. Never had to get up. Always came to me to sign. Overall great experience. More
June 26, 2019
Satisfied customer! Paul is awesome. He always takes care of my service quick and easy. I will continue to come here for my service needs even though I live 45 minutes aw Paul is awesome. He always takes care of my service quick and easy. I will continue to come here for my service needs even though I live 45 minutes away. More
June 24, 2019
excellent customer service Paul gave updates constantly. Was very accommodating to the needs of the customer. . the waiting area was comfortable and everyone in the dealership w Paul gave updates constantly. Was very accommodating to the needs of the customer. . the waiting area was comfortable and everyone in the dealership was kind. More
June 24, 2019
I keep coming back! I have had my Mitsubishi serviced with these guys since I bought in 2009. Every once in a while I try someone else thinking it will be cheaper or clos I have had my Mitsubishi serviced with these guys since I bought in 2009. Every once in a while I try someone else thinking it will be cheaper or closer to my house and am always disappointed. I will keep driving from Santa Clarita because these guys are amazing! I can always trust that Paul and Armen will get me the best price and won't have unnecessary work done. More
Other Employees Tagged: Armen Avanessian
June 24, 2019
Great Service! The service is always great and they are also very honest in what you actually need. I am very pleased whenever I go to get my car serviced. The servi The service is always great and they are also very honest in what you actually need. I am very pleased whenever I go to get my car serviced. The service writer was very kind and took the time to explain everything in layman's terms. More
Other Employees Tagged: Junior Avila , Dennys Vaca

