Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi
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Paul Tokatlyan | Page 109

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,101 Reviews

Dealership Experience

22 yrs, 2 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,101 Reviews

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1101 Reviews of Paul Tokatlyan

August 08, 2018

Dealership Rating
Employee Rating

Fast and hassle free I came in for a recalled ball joint on a 98 Mitsubishi eclipse. Service was quick and they were very accommodating. Paul made sure that every thing we More

by MARKTUITAU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N, Saul Turcios

August 04, 2018

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Employee Rating

Recall service Courtesy, friendliness, professionalism, knowledgeability, great waiting area with coffee and WIFI; clean bathrooms too! They did exactly what they pr More

by ASADRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 03, 2018

Dealership Rating
Employee Rating

Routine service I was so lucky to meet Poul at front desk of universal Mitsubishi , he was sooooo helpful,caring ,super skiled, quick, multitask and most important More

by HARMIKSHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 02, 2018

Dealership Rating
Employee Rating

Good customer service. Every time I bring my cars to Paul. He takes care of everything. I had a recall on one of my Mitsu and got it out in less time expected. More

by DENNYS.A.VACA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 01, 2018

Dealership Rating
Employee Rating

Paul is amazing! I had to take my car in for an airbag recall and I was dreading driving so far away. I emailed first and got an appointment time, and got a response r More

by Nicole S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 25, 2018

Dealership Rating

Amazing experience Paul is an amazing service representative. Always makes sure that the customer is happy and taken care of. Very positive experience, I would recommend More

by LIZZETHGIL10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 25, 2018

Dealership Rating
Employee Rating

outstanding customer service took my car in for a couple of recalls and also was advise of due services on my vehicle which did not take long at all i was offer alternate transpor More

by mossa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

July 21, 2018

Dealership Rating

Best deal ever!! Tiki and Daniel did an excellent job!!!!! In my years of negotiating with buying cars , this was the Best deal ever !!! Tiki and Daniel went b More

by Joperez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

July 21, 2018

Dealership Rating
Employee Rating

Excellent service Paul was excellent to work with all around. He was extremely courteous, gave good advice regarding my vehicle's service requirements, and was very pro More

by NIC.GERPE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 20, 2018

Dealership Rating
Employee Rating

Excellent customer service Paul and arman are very well verse in terms customer service. They are very attentive for what I’m explaining the situation without doubt. They are i More

by ROGERBUSTAMANTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

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