Paul Tokatlyan | Page 109
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
22 yrs, 2 mos
Languages Spoken
Armenian
English
1,101 Reviews
Write a Review1101 Reviews of Paul Tokatlyan
August 08, 2018
Fast and hassle free I came in for a recalled ball joint on a 98 Mitsubishi eclipse. Service was quick and they were very accommodating. Paul made sure that every thing we I came in for a recalled ball joint on a 98 Mitsubishi eclipse. Service was quick and they were very accommodating. Paul made sure that every thing went smoothly and even went out of his way to give me some background info on my vehicle. 5 stars all the way More
Other Employees Tagged: Tiki N, Saul Turcios
August 04, 2018
Recall service Courtesy, friendliness, professionalism, knowledgeability, great waiting area with coffee and WIFI; clean bathrooms too! They did exactly what they pr Courtesy, friendliness, professionalism, knowledgeability, great waiting area with coffee and WIFI; clean bathrooms too! They did exactly what they promised when I made the appointment. More
August 03, 2018
Routine service I was so lucky to meet Poul at front desk of universal Mitsubishi , he was sooooo helpful,caring ,super skiled, quick, multitask and most important I was so lucky to meet Poul at front desk of universal Mitsubishi , he was sooooo helpful,caring ,super skiled, quick, multitask and most important human being Thank you Poul , I really appreciate it , we need more of you in this world 👍🏻👍🏻Great service More
August 02, 2018
Good customer service. Every time I bring my cars to Paul. He takes care of everything. I had a recall on one of my Mitsu and got it out in less time expected. Every time I bring my cars to Paul. He takes care of everything. I had a recall on one of my Mitsu and got it out in less time expected. More
August 01, 2018
Paul is amazing! I had to take my car in for an airbag recall and I was dreading driving so far away. I emailed first and got an appointment time, and got a response r I had to take my car in for an airbag recall and I was dreading driving so far away. I emailed first and got an appointment time, and got a response right away from Paul and his team. They were waiting for me and recognized me, and my service was done speedily while I waited in the a/c with wifi! They knew I had to leave by a certain time, and they turned my car in ten minutes early. Really incredible service. More
July 25, 2018
Amazing experience Paul is an amazing service representative. Always makes sure that the customer is happy and taken care of. Very positive experience, I would recommend Paul is an amazing service representative. Always makes sure that the customer is happy and taken care of. Very positive experience, I would recommend this place for service. More
July 25, 2018
outstanding customer service took my car in for a couple of recalls and also was advise of due services on my vehicle which did not take long at all i was offer alternate transpor took my car in for a couple of recalls and also was advise of due services on my vehicle which did not take long at all i was offer alternate transportation and the staff was very cordial i highly recommend universal mitsubishi and i will buy my next car from them More
Other Employees Tagged: Tiki N
July 21, 2018
Best deal ever!! Tiki and Daniel did an excellent job!!!!! In my years of negotiating with buying cars , this was the Best deal ever !!! Tiki and Daniel went b Tiki and Daniel did an excellent job!!!!! In my years of negotiating with buying cars , this was the Best deal ever !!! Tiki and Daniel went beyond my expections! More
Other Employees Tagged: Tiki N
July 21, 2018
Excellent service Paul was excellent to work with all around. He was extremely courteous, gave good advice regarding my vehicle's service requirements, and was very pro Paul was excellent to work with all around. He was extremely courteous, gave good advice regarding my vehicle's service requirements, and was very prompt with contact/communications. My car was serviced in a very reasonable amount of time. Overall an outstanding experience. More
July 20, 2018
Excellent customer service Paul and arman are very well verse in terms customer service. They are very attentive for what I’m explaining the situation without doubt. They are i Paul and arman are very well verse in terms customer service. They are very attentive for what I’m explaining the situation without doubt. They are in the right corner of this huge organization. More power to them More
Other Employees Tagged: Armen Yagubyan