Paul Tokatlyan | Page 109
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
May 03, 2019
Excellent Great service like always from Paul. Would recommend him 100x over and over again. This guy really needs a raise increase. His work is fantastic. Great service like always from Paul. Would recommend him 100x over and over again. This guy really needs a raise increase. His work is fantastic. More
May 02, 2019
Paul Tokatlyan was AMAZING! We had a wonderful experience with Paul Tokatlyan. He was the service manager and took amazing care of us and our Mitsubishi Outlander. He went abo We had a wonderful experience with Paul Tokatlyan. He was the service manager and took amazing care of us and our Mitsubishi Outlander. He went above and beyond, and even though he was not the original dealer where we bought the car from, he comp'd us our first oil change and was very informative. Highly recommend Paul and I'll be back to work with him on our service needs in the future! More
April 30, 2019
Service Review Great and Friendly Service by both Paul Tokatlyan and Dennys Vaca. I would recommend to friends and family. Quick Service and was taken care of. Thank Great and Friendly Service by both Paul Tokatlyan and Dennys Vaca. I would recommend to friends and family. Quick Service and was taken care of. Thank you. More
Other Employees Tagged: Dennys Vaca
April 29, 2019
Service Dept. The service team through Paul was very accommodating and helpful. He service with a heart/passion which help alleviate my tensions about car repairs. The service team through Paul was very accommodating and helpful. He service with a heart/passion which help alleviate my tensions about car repairs. Paul has an exceptional customer service. More
April 29, 2019
Great Service & Great Service Manager This service center had never failed me in their excellent customer service and taking care of my needs. The service Manager Paul Tokalyan is one of t This service center had never failed me in their excellent customer service and taking care of my needs. The service Manager Paul Tokalyan is one of the best I have ever known. He goes and beyond to make sure that his customers are well taken cared of and make you feel important. I think that he treats all his customer like a VIP. I cant complain but give them an exemplary commendations. More
April 28, 2019
Excellent service!! A++ Always leave very satisfied with the exceptional service provided by Paul and the rest of service team. Although they moved from Glendale being just Always leave very satisfied with the exceptional service provided by Paul and the rest of service team. Although they moved from Glendale being just around the corner for me, I still go out of my way to go see them in Duarte Thanks guys. More
April 28, 2019
Professional and Speedy Service At this dealership I receive services that are only expected from luxury dealerships. They go out of their way to make you feel comfortable and get y At this dealership I receive services that are only expected from luxury dealerships. They go out of their way to make you feel comfortable and get your car to you when you need it and it will cost you a fraction of what a luxury car dealership will charge you for the same service. My service rep, Paul, was articulate and responsive. More
April 28, 2019
Amazing paul is super nice and friendly! He was great help and gave great customer service ! I feel like i can always come back for an issue with my car! paul is super nice and friendly! He was great help and gave great customer service ! I feel like i can always come back for an issue with my car! More
April 27, 2019
Excellent Service Dennys and Paul dialed my car in. They did a complete diagnostic during my oil change and kept giving me updates every 30 min as to what they found. Dennys and Paul dialed my car in. They did a complete diagnostic during my oil change and kept giving me updates every 30 min as to what they found. Highly recommend this service dealership. More
Other Employees Tagged: Dennys Vaca
April 26, 2019
Great and awesome Got my car checked up & service, unfortunately i waited for 3 weeks in order to be pick up. Paul was very helpful and nice. Awesome guy! Got my car checked up & service, unfortunately i waited for 3 weeks in order to be pick up. Paul was very helpful and nice. Awesome guy! More

