Paul Tokatlyan | Page 110
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
April 26, 2019
Service was easy to handle Car needed to be towed in & was received fairly quick in such short notice. Paul was quick & efficient with the communication and what the car needed Car needed to be towed in & was received fairly quick in such short notice. Paul was quick & efficient with the communication and what the car needed in order to get fixed. Process was overall easy & straight-forward. More
April 23, 2019
My Favorite Salesman & Dealership I love this Dealership, they are all around great. Zakk is salesperson of the decade with me. I’ve bought 4 cars from him and sent two friends to buy I love this Dealership, they are all around great. Zakk is salesperson of the decade with me. I’ve bought 4 cars from him and sent two friends to buy cars as well. The service department is spectacular, Paul has went all out to make sure that I’m taken care of and it’s always a pleasure to see everyone there. Thank you Universal Mitsubishi for being genuine stand up people ! More
Other Employees Tagged: Zakk Kim
April 23, 2019
Excellent I have been using Universal Mitsubishi for about 8 years and I have always been satisfied with the service an care that has been given. I have been using Universal Mitsubishi for about 8 years and I have always been satisfied with the service an care that has been given. More
April 21, 2019
Excellent I’m happy with the staff at the duarte Mitsubishi dealership I took my car in for service they did an amazing job I definitely recommend I’m happy with the staff at the duarte Mitsubishi dealership I took my car in for service they did an amazing job I definitely recommend More
April 17, 2019
GREAT experience at the Universal Mitsubishi service center! So, first off I should mention that I was apprehensive going to Universal for my car (Outlander PHEV) service. I had a bad experience withe the sales So, first off I should mention that I was apprehensive going to Universal for my car (Outlander PHEV) service. I had a bad experience withe the sales department and was concerned it would be similar. Well, I was wrong - way wrong. From the moment I arrived, the team (Dennys Vaca and Paul Tokatlyan) was friendly, informative and fast (allowing me to make it to a meeting at work). They didn't over-promise but understood the time constraints and worked to get the result I needed (quick turnaround). My experience with the service department at Universal Mitsubishi was beyond my expectations! More
Other Employees Tagged: Dennys Vaca
April 17, 2019
Fabulous! I stopped in earlier than my appointment time and the service guys had me in and out with an oil change and 27-point inspection in under an hour. And I stopped in earlier than my appointment time and the service guys had me in and out with an oil change and 27-point inspection in under an hour. And, they had a special going, so I didn't have to pay an arm and a leg. Really accommodating and nice! More
Other Employees Tagged: Junior Avila , Dennys Vaca
April 17, 2019
Paul always gives me excellent customer service I give this dealer an excellent rating because they get the job done in a timely manner. I also like that’s it’s clean. I give this dealer an excellent rating because they get the job done in a timely manner. I also like that’s it’s clean. More
April 12, 2019
You guys always listen, I never feel pressure. Because all deserved it. I'm your customer since 2001 and I have always received the same excellent treatment and service with happy faces, it nev Because all deserved it. I'm your customer since 2001 and I have always received the same excellent treatment and service with happy faces, it never had change !!!!!. More
Other Employees Tagged: Armen Avanessian, Dennys Vaca, Armen Yagobian, Istaquio Perez, Maria Maytorena
April 11, 2019
Perfect Good service very friendly people thanks Paul the car run perfect i like this dealer they help my a lot in any question I recomendé Good service very friendly people thanks Paul the car run perfect i like this dealer they help my a lot in any question I recomendé More
April 05, 2019
Fast, efficient and friendly I brought my car in for a safety recall and ending up having some other services done as well. Paul was friendly and explained everything in detail. I I brought my car in for a safety recall and ending up having some other services done as well. Paul was friendly and explained everything in detail. I will return in the future when my car is due for service. More

