Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 11

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,291 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,291 Reviews

Write a Review

1291 Reviews of Paul Tokatlyan

March 12, 2025

Dealership Rating
Employee Rating

Great customer service! Armen and his team always check any possible issue of my car. More

by OSCAR.ENRIQUEZ.JR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

February 22, 2025

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Employee Rating

I really appreciate the help I been getting. One thing I look for when I take my car to get fixed is trust. Since the first time I dropped off my car with him, I alway felt safe. Safe to leave m More

by NIGHTLIFEEDC016
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan , Alex

February 20, 2025

Dealership Rating
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This dealership knows their clients needs and goes above and beyond expectations. Your service is excellent. I will reccomend this dealership above all other. The Service Management is extremely knowledg More

by JBCM8610
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Thank you.......... We appreciaite your kind words and look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

February 06, 2025

Dealership Rating
Employee Rating

lI always receive great service at Sherman Oaks Mitsubishi. My service person Paul Tokatlyan always is a pleasure to deal with. He wants me to be satisfied and sees that my car is working as it s More

by CLKOPLAN
Service Price Transparency
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Recommend Dealer
Yes

February 06, 2025

Dealership Rating
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Excellent and professional service, been going there for routine service and advise for 6 years. More

by Mike K
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

February 05, 2025

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I totally recommend it,they're professional and friendly. and never going to take advantage of the people More

by JAIMEPAZ60
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Thank you for your kind words and review. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

February 02, 2025

Dealership Rating
Employee Rating

Paul went over and above to get my car ready, it is running like a dream! More

by GKOOSH1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Fantastic, It's a good feeling when your vehicle running well. On behalf of Paul and his staff, thank you. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

January 31, 2025

Dealership Rating
Employee Rating

Excellent and friendly crew in service department Job done well per estimated time Thank you More

by vahiksiraki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Thank you.... Our Service staff understands the importance of your time and makes every effort to take care of your vehicles needs as quickly as possible. We look forward to your continued patronage. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

January 30, 2025

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Employee Rating

For me I am very satisfied with the service . very professional peoples .definitely I will recommend this place . More

by LARDON
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Junior Avila, Armen Yagubyan

Oct 22, 2025

Universal Mitsubishi responded

Thank you, I'm glad our service department took care of your vehicles needs. We look forward to your next visit. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

January 28, 2025

Dealership Rating
Employee Rating

The service was good, but some parts were not good quality. I was recommended to change rear shocks to eliminate the squeak noise when hitting a bump. The noise show up after a week. It’s less, but I More

by JV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 22, 2025

Universal Mitsubishi responded

Hi JV, I hope you where able to come back and have us inspect your concern. Let me know if I could be of any assistance. Stay safe, Carlos De La Luz General Sales Manager carlos@universalmitsubishi.com

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