Paul Tokatlyan | Page 12
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 3 mos
Languages Spoken
Armenian
English
1,291 Reviews
Write a Review1291 Reviews of Paul Tokatlyan
January 20, 2025
Armen was so helpful, polite and efficient! He was also accommodating when he didn’t need to be. I would definitely be back because this is what great customer service is. He was also accommodating when he didn’t need to be. I would definitely be back because this is what great customer service is. More
Other Employees Tagged: Armen Yagubyan
January 19, 2025
I know this mitsubishi dealer since 2004. Very friendly ,nice and giving u a grate service I took my car 3 times and they always tells me what's to be fixed and this is good ne need and fear Very friendly ,nice and giving u a grate service I took my car 3 times and they always tells me what's to be fixed and this is good ne need and fear price. thank you for grate service. More
Other Employees Tagged: Junior Avila, Armen Yagubyan
January 06, 2025
Paul goes above and beyond what I would expect from a dealership service department. I will continue to service my 2023 Mitsubishi PHEV at Universal Mitsubishi because of him . dealership service department. I will continue to service my 2023 Mitsubishi PHEV at Universal Mitsubishi because of him . More
January 05, 2025
Iv been servicing my car since i bought my mitsubishi mirage 2015 brand new, its been 9yrs now and i am very satisfied with the service mitsubishi provides taking care of my car, soon i will upgrade to a mirage 2015 brand new, its been 9yrs now and i am very satisfied with the service mitsubishi provides taking care of my car, soon i will upgrade to another mitsubishi taling you for everything! More
Other Employees Tagged: Armen Yagubyan
December 22, 2024
First you enter the parking lot, no visible signs to guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from th guide you where the service office are. Once you enter the waiting area, again, no signs and no greeting or smile, even to ask may i help you from the lady at the entrance. No happy colors in waiting area. Very open wasted. And the service room so tight and small. Other than that Paul & another experienced guy at parts are amazing. Mitsubishi needs little more prestige to keep your reputation back up. You have a great product but your dealer and service needs a better look and more carrying staff. More
Other Employees Tagged: Junior Avila, Bobby Gharibian , Andy
December 17, 2024
Good experience, very happy with the car, would recommend Mitsubishi and this dealership to others Mitsubishi and this dealership to others More
Other Employees Tagged: Tiki N, Junior Avila, Zakk Kim, Bobby Gharibian, Saul Turcios, JC Gonzalez, Armen Yagubyan, Carlos De La Luz
December 10, 2024
Very helpful. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. No problem at all getting our newly purchased used car up to speed. Thanks Paul and Armen. More
Other Employees Tagged: Junior Avila, Armen Yagubyan

