Paul Tokatlyan | Page 119
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 3 mos
Languages Spoken
Armenian
English
1,291 Reviews
Write a Review1291 Reviews of Paul Tokatlyan
November 18, 2018
Universal Mits Visit Dennys and Paul were awesome.. They really took care of the things that needs to be done on my car.. Also explained some parts that needs to be replac Dennys and Paul were awesome.. They really took care of the things that needs to be done on my car.. Also explained some parts that needs to be replaced at no cost since my car is still under warranty.. Great Service.. More
Other Employees Tagged: Dennys Vaca
November 17, 2018
Great Paul is great. He always takes his time to explain everything thoroughly to make sure I understand everything. He is always helpful and makes sure you Paul is great. He always takes his time to explain everything thoroughly to make sure I understand everything. He is always helpful and makes sure you are satisfied. More
November 15, 2018
Service The representative that I worked with was Paul. This is my second time working with him, the first was when he was still in Glendale. I'm pleased wi The representative that I worked with was Paul. This is my second time working with him, the first was when he was still in Glendale. I'm pleased with the customer service now as I was then. Paul is very professional and straightforward. He informed me of the work I needed done on my car, kept me updated as far as what's being done, but never pressured me into anything. That's the kind of quality service that I appreciate. More
November 13, 2018
Great Customer Service I love this facility it’s always very clean and all personnel is very friendly, polite and helpful they take very good care of my car I love this facility it’s always very clean and all personnel is very friendly, polite and helpful they take very good care of my car More
Other Employees Tagged: Junior Avila , Armen Avanessian, Dennys Vaca, Thank you all for your great customer service
November 09, 2018
Software updates Had a Great experience the process went very smooth and my car was ready within the time that was promised to me when I first came . Had a Great experience the process went very smooth and my car was ready within the time that was promised to me when I first came . More
November 08, 2018
Great service! Dennys and Paul did a great job of taking care of my broken window. Fast and friendly every time I go into their dealership. Cheers! Dennys and Paul did a great job of taking care of my broken window. Fast and friendly every time I go into their dealership. Cheers! More
Other Employees Tagged: Dennys Vaca
November 08, 2018
Excellent service by Paul I went to get a maintence for my outlander plug-in. You always worry how much they charge you. Paul actually looked up a coupon I can use (I didnt eve I went to get a maintence for my outlander plug-in. You always worry how much they charge you. Paul actually looked up a coupon I can use (I didnt even ask for it), and I got the oil change for free. What a nice guy! More
November 07, 2018
Excellent dealership! Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped u Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped us finding the right car within budget and assisted in giving me details of one I'd saved online. The whole process was remarkably slick from beginning to end. Car is great so far. We would like to continue servicing the cars to Paul who has always accommodated our schedule. I would recommend this company and already have done so. All in all though very happy. More
Other Employees Tagged: Tiki N
November 07, 2018
oil change The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my ex The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my experience was great. More
November 06, 2018
ABS recall service Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assi Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assisting with my drop off and made sure I was aware of what would take place during my servicing. My brakes are much more responsive now, they did a great job! More

