Paul Tokatlyan | Page 120

Major Service Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as sim Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as simple as possible. The repairs that were done were originally misdiagnosed at another shop. The car was then sent to Universal where they quickly accessed the needs and made arrangements to get my vehicle back to me very expediently. Workmanship and service are excellent as always. I would highly recommend Universal Mitsubishi. Thank you again More

by tfy Verified Customer Verified Customer

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Reliable Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... m Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... maybe next time they'll have some donuts. More

by AKSQUEST Verified Customer Verified Customer

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Ask for Paul. All I have to say is Paul is the person to talk to about ur cars needs. Good place to go to. Only thing I wished they stayed at Glendale. All I have to say is Paul is the person to talk to about ur cars needs. Good place to go to. Only thing I wished they stayed at Glendale. More

by RSTRD03 Verified Customer Verified Customer

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Great customer service. Paul was very helpful and professional. Everything was fully explained and there were no surprises at the end. I will definitely be back for future s Paul was very helpful and professional. Everything was fully explained and there were no surprises at the end. I will definitely be back for future services. More

by DRAGONCAINJV Verified Customer Verified Customer

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Excellent Service! Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowle Paul from the Service Dept. Has always been excellent with customer service. He is very concise and clear about the service being done and very knowledgeable. More

by andreiksb Verified Customer Verified Customer

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Excellent Service!!! I spoke with Paul over the phone and answer all my questions and once I arrived at the dealership Dennys along with Paul took care of the vehicle. I w I spoke with Paul over the phone and answer all my questions and once I arrived at the dealership Dennys along with Paul took care of the vehicle. I was always provided up to date information through the process and I am back on the road now – Thank you More

by LPADILLA Verified Customer Verified Customer

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Pleasant used car buying; they bought me a new tire I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 I originally went to the dealership to look at an Outlander PHEV. It would have been my 5th plug-in vehicle but the model was being updated for 2019 some time next year. I had been looking at Tesla's for years but buying one was never quite in the cards. They have an amazing assortment of lease-return Tesla Model S's -- over a dozen of them. I bought a red one years ahead of when I thought it would fit into my budget. Tiki was very pleasant to work with and I got a good price. Zakk had helped me originally and was extremely friendly and knowledgable. The total time purchasing the vehicle was painfully long. The next morning I found the rear tire was absolutely flat when all I did was drive straight home. The tire probably had problems but I could have run over something without knowing. I was anticipating an argument or some type of dispute, but the service manager Paul met with Tiki and they told me Danny approved a new tire replacement. Excellent customer service. It did take a lot of time again though. Very happy customer and would return and recommend Universal Mitsubishi to anyone. More

by Jon Jon Verified Customer Verified Customer

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Great place I had good rapport with this dealer and always my car came out clean and without an issue. Even when I assumed something was wrong with my car, Paul I had good rapport with this dealer and always my car came out clean and without an issue. Even when I assumed something was wrong with my car, Paul assured me all were ok, and no need for other services. Rarely you hear that these days! More

by RemusRM Verified Customer Verified Customer

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Excellent Mitsubishi Sevice center Great service for your Mitsubishi vehicle. Always friendly and they do excellent work. Paul can help you out with all your car care needs, highly reco Great service for your Mitsubishi vehicle. Always friendly and they do excellent work. Paul can help you out with all your car care needs, highly recommended! More

by HAC Verified Customer Verified Customer

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Excellent attention to details I have been a loyal customer for many years. I bought my first Outlander from the Glendale dealership and my car had an excellent run under the care I have been a loyal customer for many years. I bought my first Outlander from the Glendale dealership and my car had an excellent run under the care of the service department before they moved to City of Duarte. Paul Tokatlyan is my go to contact. He is friendly and extremely knowledgeable and he is always very direct and honest about what needs to be done. Now I have a Outlander Sport, and would only trust Paul and his team to take care of my car! More

by AMYHOSPATNY Verified Customer Verified Customer

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