Paul Tokatlyan | Page 120
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 3 mos
Languages Spoken
Armenian
English
1,297 Reviews
Write a Review1297 Reviews of Paul Tokatlyan
November 09, 2018
Software updates Had a Great experience the process went very smooth and my car was ready within the time that was promised to me when I first came . Had a Great experience the process went very smooth and my car was ready within the time that was promised to me when I first came . More
November 08, 2018
Great service! Dennys and Paul did a great job of taking care of my broken window. Fast and friendly every time I go into their dealership. Cheers! Dennys and Paul did a great job of taking care of my broken window. Fast and friendly every time I go into their dealership. Cheers! More
Other Employees Tagged: Dennys Vaca
November 08, 2018
Excellent service by Paul I went to get a maintence for my outlander plug-in. You always worry how much they charge you. Paul actually looked up a coupon I can use (I didnt eve I went to get a maintence for my outlander plug-in. You always worry how much they charge you. Paul actually looked up a coupon I can use (I didnt even ask for it), and I got the oil change for free. What a nice guy! More
November 07, 2018
Excellent dealership! Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped u Great team! Excellent service from start to finish, It is the 5th new car we bought from this dealership and every time they were great. Tiki helped us finding the right car within budget and assisted in giving me details of one I'd saved online. The whole process was remarkably slick from beginning to end. Car is great so far. We would like to continue servicing the cars to Paul who has always accommodated our schedule. I would recommend this company and already have done so. All in all though very happy. More
Other Employees Tagged: Tiki N
November 07, 2018
oil change The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my ex The wait was not bad at all. I did not wait more than an hour to get my oil change and they gave my car a nice little car wash as well. Overall, my experience was great. More
November 06, 2018
ABS recall service Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assi Took my car in to serivice a recall on my brakes. Paul, who was very helpful in scheduling my appointment for service, upon arrival was prompt in assisting with my drop off and made sure I was aware of what would take place during my servicing. My brakes are much more responsive now, they did a great job! More
November 06, 2018
Major Service Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as sim Thank you Paul and the entire team at the Universal Mitsubishi service center for taking such good care of my vehicle and making the experience as simple as possible. The repairs that were done were originally misdiagnosed at another shop. The car was then sent to Universal where they quickly accessed the needs and made arrangements to get my vehicle back to me very expediently. Workmanship and service are excellent as always. I would highly recommend Universal Mitsubishi. Thank you again More
November 05, 2018
Reliable Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... m Great service as always. Everything is explained in detail before any work is done. The staff are friendly and accommodating. Serves great coffee... maybe next time they'll have some donuts. More
November 04, 2018
Ask for Paul. All I have to say is Paul is the person to talk to about ur cars needs. Good place to go to. Only thing I wished they stayed at Glendale. All I have to say is Paul is the person to talk to about ur cars needs. Good place to go to. Only thing I wished they stayed at Glendale. More
Other Employees Tagged: Dennys Vaca
November 04, 2018
Great customer service. Paul was very helpful and professional. Everything was fully explained and there were no surprises at the end. I will definitely be back for future s Paul was very helpful and professional. Everything was fully explained and there were no surprises at the end. I will definitely be back for future services. More

