Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 123

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,297 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,297 Reviews

Write a Review

1297 Reviews of Paul Tokatlyan

October 11, 2018

Dealership Rating
Employee Rating

Seemed prone to overselling, but in the end turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised More

by beubank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennys Vaca

October 11, 2018

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Employee Rating

Very polite and knowledgeable staff Service rep Paul was awesome, he was very polite, friendly and gave the needed attention to my cars problem, was very precise and even worked gaving a More

by andregoes83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2018

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Easy to schedule an appointment Excelent service. Paul is very friendly, efficient and knows his job. He kept me updated about what my car needed and the cost was very reasonable More

by TOSHIO.NAKASHIMA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 07, 2018

Dealership Rating
Employee Rating

Great Experience Paul was incredibly helpful and informative. I never felt like I was being pressured into getting work done that I did not need. I would hands down co More

by RRRODELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 06, 2018

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Employee Rating

Best service dept Paul is your go to service advisor. Always goes above and beyond for his customers. Always my service dept to go to. Keep up the great job More

by JASONCASAL
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Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

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They go out of their way to help you! Paul and his staff took great care of me and went out of their way to help me. He even had to deal with my insurance and it was no trouble at all. Tha More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

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Great Service Quick, timely and professional. Highly Recommend. Brought car in early, they took me in and quickly serviced in earlier than I had been promised. B More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

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Best Service Always !!! Paul always Does the Best for his Customers !!! I wish all other Dealers i deal with had a Paul ! i think my car will RUN for ever thannks to paul ! More

by JULIOCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

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Employee Rating

Great Service & an awesome Service Manager The service Manager named Paul is by far the best service Manager I have encountered. He is always pleasant to talk to, very processional but most of More

by africk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

Dealership Rating
Employee Rating

Universal Mitsubishi Service Department is amazing, I mean Paul and Armen, but Carlos in Sales department is awful and has attitude with customers. More

by ED KH PHOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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