Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 122

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

October 14, 2018

Dealership Rating
Employee Rating

Great customer experience, proffesional auto technicians. Was a great a great customer experience, was offered a rental car for 2 days, like the rental car pick up, drop off, Paul was a great nice very helpfu More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2018

Dealership Rating
Employee Rating

Car service I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here More

by MZ.KIIMMIIEE3115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 11, 2018

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Employee Rating

Seemed prone to overselling, but in the end turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised More

by beubank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennys Vaca

October 11, 2018

Dealership Rating
Employee Rating

Very polite and knowledgeable staff Service rep Paul was awesome, he was very polite, friendly and gave the needed attention to my cars problem, was very precise and even worked gaving a More

by andregoes83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2018

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Easy to schedule an appointment Excelent service. Paul is very friendly, efficient and knows his job. He kept me updated about what my car needed and the cost was very reasonable More

by TOSHIO.NAKASHIMA123
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

October 07, 2018

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Great Experience Paul was incredibly helpful and informative. I never felt like I was being pressured into getting work done that I did not need. I would hands down co More

by RRRODELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 06, 2018

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Best service dept Paul is your go to service advisor. Always goes above and beyond for his customers. Always my service dept to go to. Keep up the great job More

by JASONCASAL
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

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They go out of their way to help you! Paul and his staff took great care of me and went out of their way to help me. He even had to deal with my insurance and it was no trouble at all. Tha More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

Dealership Rating
Employee Rating

Great Service Quick, timely and professional. Highly Recommend. Brought car in early, they took me in and quickly serviced in earlier than I had been promised. B More

by rob.austin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

Dealership Rating
Employee Rating

Best Service Always !!! Paul always Does the Best for his Customers !!! I wish all other Dealers i deal with had a Paul ! i think my car will RUN for ever thannks to paul ! More

by JULIOCHAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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