Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 122

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,297 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,297 Reviews

Write a Review

1297 Reviews of Paul Tokatlyan

October 20, 2018

Dealership Rating
Employee Rating

professional service & very nice customer service. As Mitsubishi cars have been recognized by its quality thru the whole time, all you guys make its honor bringing the same quality at your customer ser More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Zakk Kim , Armen Avanessian

October 19, 2018

Dealership Rating
Employee Rating

Fantastic Service as Always from Paul Tokatlyan!!!! I have taken my EVO X for service to this dealership ever since I have had the car. Fantasic service as always. Thanks Paul and team. More

by bamburi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 18, 2018

Dealership Rating
Employee Rating

GOOD SERVICE.POLITE EMPLOYEE'S I ENJOY DEALING WITH YOUR COMPANY.IT IS ALWAYS A GOOD EXPERIENCE.I WOULD WORK ON YOUR PRICING.BOTH LABOR AND PARTS PRICING IS TO HIGH MAKING IT HAR More

by OLDROCKSTAR51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 17, 2018

Dealership Rating
Employee Rating

Paul is the best service rep you can ask for I would give more than 5 stars if possible.. be sure to request for paul @universal mitsubishi in duarte for all your service needs.. Trust me More

by BONPARUNGAO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 17, 2018

Dealership Rating
Employee Rating

Drive an extra couple miles just for the Service! I used to go to the Dealer in La Puente, the service there is always bad. The men there are mean and have crappy attitudes and up charge alot. So I tr More

by alexischristina93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Payment window lady

October 15, 2018

Dealership Rating
Employee Rating

World class service Paul Tokatlyan was brilliant. Came for a routine service but Paul helped with getting other issues serviced under warranty. Best service I had in 20 y More

by phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: A mechanic named Tony.

October 15, 2018

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Employee Rating

Service Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and t More

by PATTYVPINEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2018

Dealership Rating
Employee Rating

Very Satisfied Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. More

by DWIGHT_Y_LEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

October 14, 2018

Dealership Rating
Employee Rating

Great customer experience, proffesional auto technicians. Was a great a great customer experience, was offered a rental car for 2 days, like the rental car pick up, drop off, Paul was a great nice very helpfu More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2018

Dealership Rating
Employee Rating

Car service I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here More

by MZ.KIIMMIIEE3115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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