Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 122

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

Contact Me
4.9
1,291 Reviews

Dealership Experience

24 yrs, 3 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,291 Reviews

Write a Review

1291 Reviews of Paul Tokatlyan

October 15, 2018

Dealership Rating
Employee Rating

Service Excellent service. The staff is curtious , respectful and friendly. Paul goes out and beyond to make sure the service is done on a timely manner and t More

by PATTYVPINEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 14, 2018

Dealership Rating
Employee Rating

Very Satisfied Resolved warning indication issue plus received unawared recall software updates. Was very satisfied with the extra efforts to a pleasant experience. More

by DWIGHT_Y_LEE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

October 14, 2018

Dealership Rating
Employee Rating

Great customer experience, proffesional auto technicians. Was a great a great customer experience, was offered a rental car for 2 days, like the rental car pick up, drop off, Paul was a great nice very helpfu More

by Ramiro Godinez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 13, 2018

Dealership Rating
Employee Rating

Car service I went in with no appoinments for car service they took care of me right away and got out on time...they’re awesome. I would definitely come back here More

by MZ.KIIMMIIEE3115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 11, 2018

Dealership Rating
Employee Rating

Seemed prone to overselling, but in the end turned out alright. I was surprised that air filters were dirty even though they were recently replaced at another dealership. I was also surprised More

by beubank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dennys Vaca

October 11, 2018

Dealership Rating
Employee Rating

Very polite and knowledgeable staff Service rep Paul was awesome, he was very polite, friendly and gave the needed attention to my cars problem, was very precise and even worked gaving a More

by andregoes83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 09, 2018

Dealership Rating
Employee Rating

Easy to schedule an appointment Excelent service. Paul is very friendly, efficient and knows his job. He kept me updated about what my car needed and the cost was very reasonable More

by TOSHIO.NAKASHIMA123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 07, 2018

Dealership Rating
Employee Rating

Great Experience Paul was incredibly helpful and informative. I never felt like I was being pressured into getting work done that I did not need. I would hands down co More

by RRRODELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 06, 2018

Dealership Rating
Employee Rating

Best service dept Paul is your go to service advisor. Always goes above and beyond for his customers. Always my service dept to go to. Keep up the great job More

by JASONCASAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 05, 2018

Dealership Rating
Employee Rating

They go out of their way to help you! Paul and his staff took great care of me and went out of their way to help me. He even had to deal with my insurance and it was no trouble at all. Tha More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
122
...

Dealership Inventory (162 Vehicles)

used 2024 Mitsubishi Outlander car, priced at $21,991
2024 Mitsubishi Outlander
used
Cosmic Blue Metallic exterior
Automatic
Front-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $37,920
2026 Mitsubishi Outlander
new
Black exterior
Automatic
Front-wheel Drive
used 2023 Dodge Durango car, priced at $26,491
2023 Dodge Durango
used
White Knuckle Clearcoat exterior
Automatic
All-wheel Drive
used 2023 Mazda CX-50 car, priced at $26,991
2023 Mazda CX-50
used
Ingot Blue Mica exterior
Automatic
All-wheel Drive
new 2026 Mitsubishi Outlander car, priced at $40,835
2026 Mitsubishi Outlander
new
Gray exterior
Automatic
Front-wheel Drive
used 2019 MINI Convertible car, priced at $16,991
2019 MINI Convertible
used
Melting Silver Metallic exterior
Automatic
Front-wheel Drive