Paul Tokatlyan | Page 124
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 3 mos
Languages Spoken
Armenian
English
1,297 Reviews
Write a Review1297 Reviews of Paul Tokatlyan
October 03, 2018
Amazingly Communicative and Thorough They were able to quickly repair the recall on my vehicle and kept me updated with helpful updates. Even washed the exterior. Great service and would They were able to quickly repair the recall on my vehicle and kept me updated with helpful updates. Even washed the exterior. Great service and would come again if I ever needed too! More
October 01, 2018
AC Vents Work was done well. They were able to replace what was needed for the car quickly. I was asked to bring the car in if any issues with the AC. Work was done well. They were able to replace what was needed for the car quickly. I was asked to bring the car in if any issues with the AC. More
September 30, 2018
Paul Tokatlyan saves the day. The service team currently working under Paul Tokatlyan has been servicing my vehicle since it was purchased new at Glendale Mitsubishi in 2009. Pa The service team currently working under Paul Tokatlyan has been servicing my vehicle since it was purchased new at Glendale Mitsubishi in 2009. Paul's service standard, integrity, and commitment to the customer have always been a major factor in choosing this location for service. (Both in glendale, and in duarte). It hasn't been easy, as my vehicle has presented a few unique challenges. Paul was always there to assure me that the the company had my back, and made sure the job was done well In the end. He is the foundation of the service dept, and the reason I am a customer. Thanks paul, and thanks to the service team More
September 26, 2018
Good experience Good place to come to but a car or get your car serviced. It seemed as though there were many returning customers also which shows that they are doing Good place to come to but a car or get your car serviced. It seemed as though there were many returning customers also which shows that they are doing something right. More
Other Employees Tagged: Tiki N
September 25, 2018
Great Service and professionalism Great overall service and extreme professionalism. Every detail regarding service of vehicles explained and laid out. Respectfulness and efficiency by Great overall service and extreme professionalism. Every detail regarding service of vehicles explained and laid out. Respectfulness and efficiency by all service members. Would highly recommend. More
September 24, 2018
Mitsubishi Lancer 2016 Both Paul and Dennys was detailed and helpful for what my car needs. They were able to get my brakes replaced for a good price. Both Paul and Dennys was detailed and helpful for what my car needs. They were able to get my brakes replaced for a good price. More
Other Employees Tagged: Dennys Vaca
September 23, 2018
Oil Change Fast service plus complimentary car wash! Very friendly staff, price is good, they often send coupons thru email. My oil change came up to $55. Fast service plus complimentary car wash! Very friendly staff, price is good, they often send coupons thru email. My oil change came up to $55. More
Other Employees Tagged: Dennys Vaca
September 22, 2018
Oultander phev Quick timely service. Helpful in checking for recalls and getting gas tank door fixed. Walked in around 2pm was able to pick up car in a few hours. Quick timely service. Helpful in checking for recalls and getting gas tank door fixed. Walked in around 2pm was able to pick up car in a few hours. More
Other Employees Tagged: Dennys Vaca
September 20, 2018
Super friendly and fast Paul in service dept is always very friendly, kind and helpful. From the moment I first call to the moment I leave. The waiting area is spacious and Paul in service dept is always very friendly, kind and helpful. From the moment I first call to the moment I leave. The waiting area is spacious and clean which makes it great for me. More
Other Employees Tagged: Tiki N
September 17, 2018
In and out with no overcharges Good experience. Paul diagnosed the cause of the problem right at the desk and that's what it turned out to be. Said the rest of the mechanicals, flui Good experience. Paul diagnosed the cause of the problem right at the desk and that's what it turned out to be. Said the rest of the mechanicals, fluids & filters all looked great, which is a nice change of pace from places that will just say you need to change all of that whether you need it or not. Car runs perfectly again. More

