Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,242 Reviews

Dealership Experience

23 yrs, 7 mos

Languages Spoken

Armenian Armenian

English English

4.9

1,242 Reviews

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1242 Reviews of Paul Tokatlyan

October 17, 2025

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Always responsive, always mindful of costs and time, and friendly to work with. If you have a Mitsubishi, this is the place to get work done. More

by JUSTIN THORNE
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Recommend Dealer
Yes

October 10, 2025

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I can’t say enough about the service department. I’ve been a customer for many years and Paul and his team have consistently provided outstanding service. Paul always listens to my concerns and offe More

by LINEAT5
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

October 09, 2025

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The vehicle was inspected and work was completed succesfully in good time per schedule agreement. Very professional staff. More

by MIRSAN23
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Recommend Dealer
Yes

Other Employees Tagged: Armen Yagubyan

October 03, 2025

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Good nice expert professional advice and knowledge service experience. Highly recommended. I will use this service next time too. More

by demirelkaan51
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Recommend Dealer
Yes

September 09, 2025

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Paul was great! Very attentive and professional. Put client's needs before anything else! Overall great service! Highly recommend. More

by KATHYLAO
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Recommend Dealer
Yes

September 07, 2025

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I cannot say enough wonderful things about Paul T. and the incredible service he provided for my Mitsubishi Montero. From the very beginning, he was attentive, kind, and truly professional. He took th More

by jasmine
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Recommend Dealer
Yes

September 01, 2025

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Paul was again very accommodating with my vehicle and made sure everything was taken care of in a timely fashion for the best price! More

by LESYA998
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Recommend Dealer
Yes

August 29, 2025

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I am new to LA and when researching places to have my car serviced, I saw mixed reviews on Universal Mitsubishi - but each negative review had a well reasoned and articulated response from the dealership, so More

by simo
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Recommend Dealer
Yes

August 25, 2025

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Great staff and quick professional service. Work was done in a timely manner and all questions and concerns taken care of. More

by FJSUASTEGUI
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Recommend Dealer
Yes

August 20, 2025

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. I needed to change my breaks but they took 3 hours only to tell me my brakes were bad??? This could’ve been done in 30 minutes. More

by DONIZANDREA
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Recommend Dealer
No
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