Paul Tokatlyan
Paul Tokatlyan at Universal Mitsubishi

Paul Tokatlyan | Page 97

Service Manager

Universal Mitsubishi

5015 Van Nuys Blvd
Sherman Oaks, CA 91403

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4.9
1,289 Reviews

Dealership Experience

24 yrs, 1 mo

Languages Spoken

Armenian Armenian

English English

4.9

1,289 Reviews

Write a Review

1289 Reviews of Paul Tokatlyan

November 14, 2019

Dealership Rating
Employee Rating

service I worked as a heavy duty mechanic for 25 years and when I bought my Mitsubishi 2004 Montero Sport I always had Mitsubishi to service it and so far I'v More

by SIDNEYTUGGERSONJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 13, 2019

Dealership Rating
Employee Rating

Professionalism Paul was very respectful and professional with offering me automotive care services. Will come back for more oil changes and other automotive care. I More

by JayRock3000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2020

Universal Mitsubishi responded

Thank you so much for the opportunity. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz

November 13, 2019

Dealership Rating
Employee Rating

Excellent They are approachable, friendly and courteous. The service is excellent and give the proper attention you need. They are professionals in the aspects More

by ABRAHAM_NERONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 13, 2019

Dealership Rating
Employee Rating

Nice car and fast and painless purchase. After speaking with Tiki on phone made me a good deal, I drove down test drive, Car was awesome and everything she promised was true. More

by Paul Wahba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tiki N

November 12, 2019

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Employee Rating

#1 customer service! Service department always ready to provide A+ service. Keeps me informed of what is happening in service and the wait time. Will defintely come back More

by rprado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

Thank you so much for mentioning your experience. We look forward to your next visit. Stay safe, Carlos De La Luz

November 10, 2019

Dealership Rating
Employee Rating

Excellent World Class Services I am extremely happy with the service my vehicle received. The Service Department is courteous and helpful. Paul the Service Manager Is a true profe More

by YOUPLAYSOCCERTOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

On behalf of Paul and his staff, thank you. We hope you continue choosing us to service your vehicle. Stay safe, Carlos De La Luz

November 10, 2019

Dealership Rating
Employee Rating

Good recall service Paul was polite and informative. Recall done in an hr. My car was washed too which was a pleasant surprise! Saved me money and time. More

by kRISTAL92003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

You have more important thing to do. Let Paul continue servicing your vehicle and get it washed while it's here. Stay safe, Carlos De La Luz

November 10, 2019

Dealership Rating
Employee Rating

Great and fast service I dealt with Paul who was very progressional and experience in explaining and clarifying tie whole process. He facilitated the whole service process i More

by MJKHOURI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

I'm glad Paul kept you informed thru out the process of having your vehicle repaired. We look forward to your next visit. Stay safe, Carlos De La Luz

November 10, 2019

Dealership Rating
Employee Rating

Paul is the best I always feel taken care of and looked out for by Paul. Absolute best customer service a person could ask for! Thank you so much Paul! More

by Wendi Kenya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

Thank you, is what Paul would say. He understands customers have choices, so selecting his Service Department is tremendously appreciated. On behalf of Paul, Thank you. Stay safe, Carlos De La Luz

November 09, 2019

Dealership Rating
Employee Rating

Like always great service with Paul Paul is a great and friendly guy always like going to him. He always helps me with my car updates and reminds. Always ask for Paul... More

by JLOPEZM27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2020

Universal Mitsubishi responded

Thank you for your continued patronage. We look forward to continuing to service your vehicle. Stay safe, Carlos De La Luz

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