Paul Tokatlyan | Page 96
Service Manager
Universal Mitsubishi
5015 Van Nuys Blvd
Sherman Oaks, CA 91403
Dealership Experience
24 yrs, 1 mo
Languages Spoken
Armenian
English
1,289 Reviews
Write a Review1289 Reviews of Paul Tokatlyan
December 05, 2019
Excellent Service Everyone was very welcoming and friendly. Definetely enjoyed the warm greeting of smiles. I would drive from Lancaster again to receive their service Everyone was very welcoming and friendly. Definetely enjoyed the warm greeting of smiles. I would drive from Lancaster again to receive their service again. Thanks you!! More
December 02, 2019
Great I like friendly staff..exelent environment.good prices..costumer service is exelent.waiting time is very moderate.service advisor is great..nothing el I like friendly staff..exelent environment.good prices..costumer service is exelent.waiting time is very moderate.service advisor is great..nothing else i can ask for. More
Other Employees Tagged: JC Gonzalez , Armen Avanessian
November 28, 2019
Maintenance on my 2019 Mitsubishi Outlander They listen to customer and very easy to get your service here everybody was welcoming which is a plus for a small service dealership and they will fi They listen to customer and very easy to get your service here everybody was welcoming which is a plus for a small service dealership and they will find ways to give you a discount on your service, so check them out for a good service! More
November 27, 2019
Prompt & courteous service Our agent Paul T. is informative and accommodating. They perform a thorough check and suggest what is required and what is optional, and never pushy. Our agent Paul T. is informative and accommodating. They perform a thorough check and suggest what is required and what is optional, and never pushy. He also informs of future needs so as not to shock you with pricey replacements or parts. More
November 27, 2019
Great service 👍🏽😃 The Service Department completed service under the allotted. Paul the Service Manager is friendly and always has a smile. Outside of Vehicle is clean The Service Department completed service under the allotted. Paul the Service Manager is friendly and always has a smile. Outside of Vehicle is clean when picked up. More
November 26, 2019
A pleasant experience all-around The staff is great here: friendly, knowledgeable, and patient when I ask a lot of questions. The waiting lounge has comfortable seats, a big screen tv The staff is great here: friendly, knowledgeable, and patient when I ask a lot of questions. The waiting lounge has comfortable seats, a big screen tv, vending machines, and free Starbucks coffee brewer. Free internet access too. More
Other Employees Tagged: Armen Avanessian, The guy who checked-in my car and washed it.
November 23, 2019
Excellent Service!! Great Service and reasonable price. Paul is very knowledgeable and treat everyone like a family. I don't mind driving almost 30 miles for auto service Great Service and reasonable price. Paul is very knowledgeable and treat everyone like a family. I don't mind driving almost 30 miles for auto service. More
November 21, 2019
Good service The service department always update the repair status to you while you are waiting. They are friendly and professional. I will go back to them for se The service department always update the repair status to you while you are waiting. They are friendly and professional. I will go back to them for service definitely More
November 21, 2019
Paul is amazing Paul was extremely helpful and I am so grateful The staff was helpful and kind and they did an awesome job on my vehicle. Thank you for everything! Paul was extremely helpful and I am so grateful The staff was helpful and kind and they did an awesome job on my vehicle. Thank you for everything! More
Other Employees Tagged: Junior Avila , Dennys Vaca
November 17, 2019
Completely Satisfied We have been going to this service center for years. Sad when they left Glendale, but we will follow Paul were ever he goes. I feel very comfortable w We have been going to this service center for years. Sad when they left Glendale, but we will follow Paul were ever he goes. I feel very comfortable with him and feel he always has the best interest in my family needs when it comes to my car. My Outlander runs great! Thanks to everyone at the service center. More

