"Excellent customer service "
Tom Sfero the sales person was very respectful of our time timitations and did a great job keeping us within time .
Bob Wilkinson was great to work with gave us number quick and right to the point of what we requested
Eric Bartholomew the finance man was also excellent
"Great service in short time"
The guys were amazing! Received quick service even though I was late. They checked my recall issue to make sure I was okay to take a road trip and cleaned my car under 2 hours. They even helped me fix the scratches on my car. I moved to Tampa and I still keep coming back to them. The wait room is nice. They provide coffee amd pastries. They also have a shuttle service that can take you to the mall...or anywhere within 8 miles. Two big thumbs up from me.
"New Ford Explorer purchase"
- A Marlow
I bought a 2018 Ford Explorer from Tom Sfero. He was extremely knowledgeable about the vehicle and helpful. Never did we feel pressured to make a purchase and he was very respectful of our time. I have purchased five new Fords from various local Ford dealerships and while some of those experiences were satisfactory, they didn’t hit the mark like Tom and Ferman did.
"The mostest car place"
Greatest service department. Quick service and a ride home and back to Ferman. I always go to Ferman Ford for every I need on my Ford Explorer.
"Dealership Rating "
I bought a 2018 Mazda3 Touring from Tom Sfero. It was my very first vehicle purchase and I couldn’t have had a better experience. Tom was very accommodating, answering all of my questions & concerns and offering valuable advice. I truly felt like a valued customer and the whole car buying process was relatively simple. Glad I picked Ferman Mazda & was able to work with Tom in purchasing my first car. Thank you!
"Trade in and purchase "
Tom Sfero was an absolute angel! Tom and I spoke at length about exactly what I wanted in a vehicle. This wasn't available at the time so Tom promised to keep working to find it. He emailed/texted me with potential vehicles for about a month until the perfect one came in. He and Eric Bartholomew worked with me for hours to ensure I got the vehicle and the financing that I wanted. This is my second vehicle purchase from Ferman and this is why. Ferman has a great team working in every department.
"im a repeat customer because of theyre treatnent"
tom sfero was my salesman this time and he couldnt have been more helpfull through the whole process. i highly recomend asking for him, a true gentleman. thanks tom
"Tom Sfero is a Professional "
I purchased 2 Ford Explorers from Tom at Karl Flammer Ford in the past, and followed him to Ferman Ford for my third. I followed him due to the mutual relationship we have developed over the past 6 years.
"Great Customer Service, Honest Salesman"
- Loving it
Tom assisted me in Buying a 2018 Santa Fe Sport. He had a great attitude, friendly and was honest, told me the 2016 Santa Fe I wanted was just hit by a F-150 in the parking lot. I went for a test drive Friday afternoon in the 2016, he wasn't pushy or aggressive. I asked to see the 2018 Santa Fe Sport...WoW,., with a great price, beautiful color, and enough room for the family. He held the car for me until Monday. I'm very happy and have received compliments already.
The timing and service was exceptional and also talked to Tom Sfero in regards to leasing a 2019 Escape when they come in would highly recommend.