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Paula Box
Paula Box at Gullo Toyota of Conroe

Paula Box

Marketing

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.4
23 Reviews
4.4

23 Reviews

Write a Review

23 Reviews of Paula Box

March 13, 2026

Dealership Rating
Employee Rating

Friendly, warm, excellent service! Every visit is a great experience. Wish I could give 6 stars! More

by SGENSEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Allen O’Bannon

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Mar 14, 2026

Gullo Toyota of Conroe responded

Thank you for your kind words. We appreciate your continued support of Gullo Toyota of Conroe. We're glad to hear each visit goes well.

February 22, 2026

Dealership Rating
Employee Rating

Had my tundra serviced and did Great job will be going back for next service More

by ERIKCHAVE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Feb 22, 2026

Gullo Toyota of Conroe responded

It’s wonderful that your Tundra received top-notch service. We appreciate you trusting us with your Toyota. We look forward to helping you at your next service appointment. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

February 20, 2026

Dealership Rating
Employee Rating

Best toyota dealership in ever been to, they always help me with everything in my truck and they also let make borrow a loaner’s truck, mr matt always offers the best service in Houston area. More

by YOHALMOCCARRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Matt in the service department

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Feb 20, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with our team’s support on your Toyota Tundra Hybrid service and arranging a loaner. We’re glad to know our assistance met your needs in the Houston area. We look forward to helping you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

February 15, 2026

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Employee Rating

I left my truck in their service, when I got it back there was a scratch. I was then borrowed a truck, and they took 50 dollars deposit. Before I returned the borrowed truck, they said if I didn’t turn More

by FREDDYTORRES17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Feb 16, 2026

Gullo Toyota of Conroe responded

Thank you for your feedback. Freddy, as discussed with you previously, your vehicle repairs had already been approved and we were awaiting your authorization to proceed. Unfortunately, after not receiving a response, the loaner agreement expired. Our team made multiple attempts to contact you through all available communication methods. With no response, we were left with limited options regarding the status of the loaner vehicle. We appreciate that you contacted us shortly thereafter, and we are glad the matter was able to be resolved promptly. We apologize that the situation escalated to that point, as our goal is always clear communication and a positive experience for our customers. Should you wish to discuss this further, we are always available to assist.

February 07, 2026

Dealership Rating
Employee Rating

Excellent customer service from Allen! Definitely go see Allen for all your vehicle related needs. He goes above and beyond than any other service advisor there! - Michael Brownie More

by Michael Brownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine . , Allen O’Bannon

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Feb 07, 2026

Gullo Toyota of Conroe responded

We appreciate you sharing your experience with your Toyota Camry Hybrid service. We’re delighted our service team exceeded your expectations. We look forward to welcoming you back soon.

February 07, 2026

Dealership Rating
Employee Rating

Customer services are excellent from outdoor to indoor. I feel very comfortable in the waiting area. Thanks to the management! The service areas are clean and neat. The mechanic who worked on my car did a More

by LONGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Feb 07, 2026

Gullo Toyota of Conroe responded

It’s wonderful to hear our management team and technicians provided a welcoming, clean environment for your Toyota 4Runner service. We’re glad everything was completed as expected and you felt comfortable in the waiting area. Thank you for recommending our services to your friends.

February 03, 2026

Dealership Rating
Employee Rating

xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxx xxxxxxx More

by scoxe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Philip Sharp

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Feb 03, 2026

Gullo Toyota of Conroe responded

Thank you for the 5-star rating. We value your business at Gullo Toyota of Conroe!

January 04, 2026

Dealership Rating
Employee Rating

Your car wash scratched my car other than that everything was good got me in and out More

by BEEJAYROBERSON96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Jan 05, 2026

Gullo Toyota of Conroe responded

Hello, It's always our goal to provide our customers with five-star service. We would appreciate a chance to speak with you about the condition of your vehicle after the car was done during your appointment with our Service Team. Please contact me at your convenience. I look forward to hearing from you! Best, Maxine Matamoros 936-442-4319

January 04, 2026

Dealership Rating
Employee Rating

Fantastic customer service from start to finish, explained in detail wait time and services to my truck. More

by Victor Aguirre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter

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Jan 04, 2026

Gullo Toyota of Conroe responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gullo Toyota of Conroe! Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

December 31, 2025

Dealership Rating
Employee Rating

Mr.Kapoor was extremely helpful, and exciting to work with. I love my new Car. Thank you!!! More

by BAEZDELIZA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , salesman - Kapoor

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Dec 31, 2025

Gullo Toyota of Conroe responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Gullo Toyota of Conroe! Grant Gullo grantgullo@gullo.net General Manager

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