Paula Box
Paula Box at Gullo Toyota of Conroe

Paula Box

Marketing

Gullo Toyota of Conroe

500 I-45 S
Conroe, TX 77304

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4.3
28 Reviews
4.3

28 Reviews

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28 Reviews of Paula Box

April 05, 2026

Dealership Rating
Employee Rating

The service guy is accommodating and explains what needs to be done in my car More

by tesshermosomd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine .

Apr 05, 2026

Gullo Toyota of Conroe responded

We’re glad our service team was accommodating and clearly explained the work needed on your Toyota RAV4. Thank you for sharing your positive experience. We look forward to assisting you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 29, 2026

Dealership Rating
Employee Rating

The sales floor is pretty fluid, friendly, efficient! Team is knowledgeable and the Finance team superb, top notch. The service team is very friendly and their lobby has a top tier level of amenities for More

by eliramirez86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Andy Ritter , Matt Netunno

Mar 30, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your detailed experience with Gullo Toyota of Conroe. We appreciate your recognition of our sales, finance, and service teams. Please reach out if there’s any way we can assist further with service wait times.

March 25, 2026

Dealership Rating
Employee Rating

They don’t seem to care about customer. I found Nathan who made me feel better about dealership but he left the company More

by WCDAVIS4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shane Phillips, Maxine .

Mar 25, 2026

Gullo Toyota of Conroe responded

Hello, I am sorry to hear that you had a negative experience with your most recent visit to our dealership. My name is Andy Ritter and I would love to hear more about what happened in service. Please give me a call at (936) 442-4324, when you can so we can talk in more detail. Andy Ritter Gullo Toyota 936-442-4324

March 22, 2026

Dealership Rating
Employee Rating

They were amazing and took care of me and were really attentive and kind and took care of me fast More

by lizardokar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2026

Gullo Toyota of Conroe responded

We appreciate you trusting us with your Toyota Corolla service and leaving a five-star review. It’s great that our team delivered attentive and prompt care. We hope to assist you again soon. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 20, 2026

Dealership Rating
Employee Rating

Thanks for the excellent serevives at your center. It was a really nice experience for me. I was able to get the excellent experience at your Gullo Toyota Center. I appreciate for everything. More

by zartashashah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Cameron.

Mar 20, 2026

Gullo Toyota of Conroe responded

It’s fantastic to know our service team delivered an excellent experience. We appreciate you bringing your Toyota here and are delighted everything went smoothly. If you need anything in the future, please reach out. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

March 13, 2026

Dealership Rating
Employee Rating

Friendly, warm, excellent service! Every visit is a great experience. Wish I could give 6 stars! More

by SGENSEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Allen O’Bannon

Mar 14, 2026

Gullo Toyota of Conroe responded

Thank you for your kind words. We appreciate your continued support of Gullo Toyota of Conroe. We're glad to hear each visit goes well.

February 22, 2026

Dealership Rating
Employee Rating

Had my tundra serviced and did Great job will be going back for next service More

by ERIKCHAVE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 22, 2026

Gullo Toyota of Conroe responded

It’s wonderful that your Tundra received top-notch service. We appreciate you trusting us with your Toyota. We look forward to helping you at your next service appointment. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

February 20, 2026

Dealership Rating
Employee Rating

Best toyota dealership in ever been to, they always help me with everything in my truck and they also let make borrow a loaner’s truck, mr matt always offers the best service in Houston area. More

by YOHALMOCCARRILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine ., Andy Ritter , Matt in the service department

Feb 20, 2026

Gullo Toyota of Conroe responded

Thank you for sharing your experience with our team’s support on your Toyota Tundra Hybrid service and arranging a loaner. We’re glad to know our assistance met your needs in the Houston area. We look forward to helping you again. Shane Phillips sphillips@gullo.net Maxine Matamoros mmatamoros@gullo.net

February 15, 2026

Dealership Rating
Employee Rating

I left my truck in their service, when I got it back there was a scratch. I was then borrowed a truck, and they took 50 dollars deposit. Before I returned the borrowed truck, they said if I didn’t turn More

by FREDDYTORRES17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 16, 2026

Gullo Toyota of Conroe responded

Thank you for your feedback. Freddy, as discussed with you previously, your vehicle repairs had already been approved and we were awaiting your authorization to proceed. Unfortunately, after not receiving a response, the loaner agreement expired. Our team made multiple attempts to contact you through all available communication methods. With no response, we were left with limited options regarding the status of the loaner vehicle. We appreciate that you contacted us shortly thereafter, and we are glad the matter was able to be resolved promptly. We apologize that the situation escalated to that point, as our goal is always clear communication and a positive experience for our customers. Should you wish to discuss this further, we are always available to assist.

February 07, 2026

Dealership Rating
Employee Rating

Excellent customer service from Allen! Definitely go see Allen for all your vehicle related needs. He goes above and beyond than any other service advisor there! - Michael Brownie More

by Michael Brownie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shane Phillips, Maxine . , Allen O’Bannon

Feb 07, 2026

Gullo Toyota of Conroe responded

We appreciate you sharing your experience with your Toyota Camry Hybrid service. We’re delighted our service team exceeded your expectations. We look forward to welcoming you back soon.

1

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