Paula Williams

I love having an advisor because it's like having a friend in the right place.Purchased my 21 pilot there & do ALL my maintenance there. Random advisors either can't find past maintenance info or wait friend in the right place.Purchased my 21 pilot there & do ALL my maintenance there. Random advisors either can't find past maintenance info or wait for me to ask about Honda specials. Paul's friendly, experienced and a professional at her work. Honda needs more like her bkz she represents Honda well! Thanks for asking ?? More

by Avis Verified Customer Verified Customer

Report | Print

From my 8 year experience with this dealership I found everyone is knowledgeable, polite and always keeps you updated on your car. The waiting room is always clean and has some snacks. everyone is knowledgeable, polite and always keeps you updated on your car. The waiting room is always clean and has some snacks. More

by PRIMROSP7 Verified Customer Verified Customer

Report | Print

Easy to deal with. Paula was very helpful. Shamari on sales was outstanding. Fair and friendly Paula was very helpful. Shamari on sales was outstanding. Fair and friendly More

by Bobadilla.vincent Verified Customer Verified Customer

Report | Print

Paula was personable. Thanks for the snacks. Overall, a good experience. I will be back next year. Thanks for the snacks. Overall, a good experience. I will be back next year. More

by OEMOOB Verified Customer Verified Customer

Report | Print

Excellent service by Paula. Very attentive, avoids unnecessary expenses and to the point!! Keep up Very attentive, avoids unnecessary expenses and to the point!! Keep up More

by contactus2 Verified Customer Verified Customer

Report | Print

The representative was not helpful. I had to call to get updates about my vehicle. If I didn't call, then I wouldn't received any updates. If you look at the notes and the quote that wa I had to call to get updates about my vehicle. If I didn't call, then I wouldn't received any updates. If you look at the notes and the quote that was texted/emailed to me they tried to make me pay around $7000 in services that I didn't need for my vehicle. The only thing that was needed was a battery replacement. This is bad business because we as the customer put our trust in the service people and it's not nice when they try to get over and take advantage of their customers especially the women customers. More

by RONISEP Verified Customer Verified Customer

Report | Print

The work there is always superb. Paula is wonderful. Eveytime I am there, she is just so helpful and courteous! She makes it such a pleasure. Always accommodating and with a smile on Paula is wonderful. Eveytime I am there, she is just so helpful and courteous! She makes it such a pleasure. Always accommodating and with a smile on her face. I wish I could give her higher than a 5, I would. She deserves it! Honda is very lucky to have her! More

by JAXLION73 Verified Customer Verified Customer

Report | Print

Always great service On time, everything explained, no surprises. I never have to worry about what needs to be maintained surprises. I never have to worry about what needs to be maintained More

by kms4419 Verified Customer Verified Customer

Report | Print

Eric and Bobby have done an excellent job in keeping our Accord and Pilot operating Accord and Pilot operating More

by walocust Verified Customer Verified Customer

Report | Print

Always on time and accurate. Been using since 2009, last car serviced lasted 220k miles. Have 2 cars, only take them to dealer for anything including tires Been using since 2009, last car serviced lasted 220k miles. Have 2 cars, only take them to dealer for anything including tires More

by jtsimeone Verified Customer Verified Customer

Report | Print