Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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5.0
128 Reviews
5.0

128 Reviews

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128 Reviews of Paula Williams

July 19, 2025

Dealership Rating
Employee Rating

Great service representative. La la la lala la la la la la la la la. More

by Gatorron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

July 06, 2025

Dealership Rating
Employee Rating

I have visited here twice and Marcellis has been an absolute pelasure to work with having my car fixed. Any question I ask about my car being a new owner, he can answer exactly in a way I can understan More

by LINDSEYADAIR77
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

Jul 07, 2025

Honda of the Avenues responded

Thank you for the kind words! We’re so glad Marcellis made your visits a great experience. He takes pride in helping customers feel confident and informed, and we’ll be sure to share your praise with him!

July 01, 2025

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Employee Rating

Paula Williams is the BEST! She is always friendly and helpful. This service department had our car in and out in a very timely manner. We even added an extra service request, w More

by IBASKETT
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Honda of the Avenues responded

Thank you for the wonderful review! We’re lucky to have Paula on our team. Glad we could get you in and out quickly—even with the extra request!

June 25, 2025

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Paula Williams the best, very professional and kind. Snacks best ever offered at a dealership, very generous More

by sakworld1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 01, 2025

Honda of the Avenues responded

Thanks so much! We're glad Paula took great care of you—and that you loved the snacks too!

June 17, 2025

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Employee Rating

Paula was my Service representative. She did an outstanding job by keeping me informed all thru the process. This was my 60K mile service, so I had a lot of items on my ticket. I woul More

by Mike@mooreshouse.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2025

Dealership Rating
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My first service appointment since I purchased my new Honda Accord went flawlessly. Paula, my Service Advisor made me feel very comfortable and was professional and personable. My entire experience was More

by hollygrassia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 12, 2025

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I had really great service and Paula was very personable. I highly recommend Honda of the Avenues. More

by cjaxfl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 10, 2025

Dealership Rating
Employee Rating

Efficient Clean Professional Reliable Friendly Customer-focused Accommodating Quality Experts Loyalty Competent Problem-free Timeliness Best! More

by francisperalta6288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

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Employee Rating

Great service and sales team. If you ever need a vehicle, go see Jon and Clay, they are amazing people to partner with in your next purchase. 5 stars ⭐️! More

by Sheena Hill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Fenwick, Jon Mazur

May 23, 2025

Dealership Rating
Employee Rating

Very professional. Felt heard as a customer. My service was explained and it’s was very prompt. More

by kemerys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Honda of the Avenues responded

This is great to hear! Thank you!

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