Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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5.0
118 Reviews
5.0

118 Reviews

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118 Reviews of Paula Williams

May 20, 2025

Dealership Rating
Employee Rating

Paula was amazing! She was very helpful and cares about her customers! Wonderful experience! You need more employees like Paula More

by apriloliver21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 19, 2025

Dealership Rating
Employee Rating

Very satisfied with service. I will recommend Honda at the Avenues to others. Thank you Paula More

by RONBISCO3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 13, 2025

Dealership Rating
Employee Rating

Paula is always great! It’s a pleasure to be taken care of her! Always look for her to take care of me, More

by MRMRSINCANDELA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

May 03, 2025

Dealership Rating
Employee Rating

Great service and customer support and feedback. Very transparent information insights and recommendations related to maintenance options More

by CNICOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Honda of the Avenues responded

We appreciate your business and we are happy to hear that our team was able to provide you the infromation to keep your vehicle in great running condition.

April 18, 2025

Dealership Rating
Employee Rating

Excellent service ! Paula was friendly and informative. I appreciate how pleasant and timely my experience was. Comfortable waiting area ! More

by debabol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 18, 2025

Honda of the Avenues responded

Thank you for your business and we are happy to hear that Paula kept you well informed on the status of your vehicle and that it was completed in a timely fashion.

April 05, 2025

Dealership Rating
Employee Rating

Good customer Service Good customer service Good customer service Good customer service Good customer service Good customer service More

by Feras.taazieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Honda of the Avenues responded

Thank you for your business and for taking time to complete a review of your experience.

March 25, 2025

Dealership Rating
Employee Rating

Paula was very friendly, courteous, knowledgeable, communicative and efficient. Keeping in touch with text messages while my car was being serviced was very helpful. More

by SANDSY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Honda of the Avenues responded

We appreciate your business and are glad to hear that Paula was able to keep you well informed of your vehicles status.

March 15, 2025

Dealership Rating
Employee Rating

The recalls repairs went smoothly and took as long as what they had estimated. waiting area was comfortable with coffee and snacks. More

by culexman
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 01, 2025

Honda of the Avenues responded

We appreciate your business and we are glad to hear that our service team had your recalls completed in a timely fashion.

March 14, 2025

Dealership Rating
Employee Rating

5 STAR SERVICE THOUGHOUT THE WHOLE PROCESS. Greeted by a professional staff and service completed right the first time. More

by paulayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Besemer

Mar 14, 2025

Honda of the Avenues responded

We appreciate your business and we are glad to hear that our team provided you with a 5-Star experience.

March 12, 2025

Dealership Rating
Employee Rating

The service was great and the drop off and pick up service made it convenient for me. More

by AFFERGUSON03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that our team had your vehicle serviced in a timely fashion.

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