Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams | Page 17

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
174 Reviews
4.9

174 Reviews

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174 Reviews of Paula Williams

March 14, 2024

Dealership Rating
Employee Rating

I'm glad with the service regarding the new tie rods and I highly recommend Paula. She is always on top of everything. However. I feel that after spending almost 900 dollars, my car should've been gone thro More

by jhonatthanreyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

We’re glad to hear Paula provided excellent service and that your tie rods were taken care of. We appreciate your feedback regarding the car wash and will take it into consideration to improve the overall experience.

March 14, 2024

Dealership Rating
Employee Rating

When I arrived, Paula was very friendly, and the service was completed in a timely manner. More

by clinton.weinberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Pauls , Justin M. (5 stars)

Oct 04, 2025

Honda of the Avenues responded

We’re happy to hear Paula made you feel welcome and that your service was completed promptly. Thank you for sharing your feedback!

March 13, 2024

Dealership Rating
Employee Rating

Great service. Service writer was knowledgeable and super helpful. Will comeback soon for the next oil change. More

by jenm5023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 12, 2024

Dealership Rating
Employee Rating

Great service and quick! Keep me updated along the way and helped get done in time as needed More

by JPURDY313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 09, 2024

Dealership Rating
Employee Rating

My truck was done fast and efficiently. Love everybody there. If you’re looking for a dealership that treats you like family, this is the place to go. More

by CPOYNOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 06, 2024

Dealership Rating
Employee Rating

Paula provides excellent customer service. I had great experience overall in February 2024. Thank you! More

by meghanbelkot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

We’re happy to hear Paula provided you with excellent customer service and that you had a great experience. Thank you for choosing us!

March 06, 2024

Dealership Rating
Employee Rating

Paula did a fantastic job in taking care of me on my latest service visit. More

by MIGUELRIOS20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your review! We’re glad to hear Paula took such great care of you during your recent service visit. We’ll be sure to share your kind words with her!

February 29, 2024

Dealership Rating
Employee Rating

I had to wait a half hour before being helped for a tire service I had an appointment for. Paula saved the day by stepping up to help me. I think having two service areas confuses your service, and the work More

by sakworld1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 04, 2025

Honda of the Avenues responded

We’re sorry for the delay and confusion during your visit. We’re glad Paula was able to step in and assist you. We appreciate your feedback about our service areas and will review this to improve coordination and ensure a smoother experience in the future.

February 29, 2024

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Employee Rating

I have been bringing my Honda CRV back to Honda of the Avenues since I purchased it there. I feel they always do an excellent job. More

by LANDAUGLENN513@GMAIL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your loyalty! We’re thrilled to hear that you’ve consistently had excellent experiences with your CRV at Honda of the Avenues.

February 25, 2024

Dealership Rating
Employee Rating

They completed my service with care and swiftly. I'll be back for my next service need. Thank you! More

by Chorse525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 12, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

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