Paula Williams | Page 15

I received excellent service. Service completed in decent time. I will continue to use this location. Service completed in decent time. I will continue to use this location. More

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Came in with air conditioner issue. Service personnel was very courteous and helpful and professional Service personnel was very courteous and helpful and professional More

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Appointment easy to make. I had routine maintenance performed. Work was done quickly and I was on my way. Paula texted me after I was in waiting area with a phone number I cou I had routine maintenance performed. Work was done quickly and I was on my way. Paula texted me after I was in waiting area with a phone number I could use to contact her with any questions during my wait More

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Paula is wonderful! Fast communication and very pleasant to work with. Will definitely her request again Fast communication and very pleasant to work with. Will definitely her request again More

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Paula and team were very helpful and accommodating. Let me leave my car early and got my car back quickly. Let me leave my car early and got my car back quickly. More

by ssk257 Verified Customer Verified Customer

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The service was great! There’s two things I wish I would have known beforehand though. 1.) That service is first come, first serve. If I would have known that, I would have There’s two things I wish I would have known beforehand though. 1.) That service is first come, first serve. If I would have known that, I would have been there when the doors opened instead of making an appointment. 2.) The kids room needs an update. There’s writing on the walls and the toys are dirty and outdated. Besides that, everything else was nice More

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Great service as usual from Honda at the Avenues. No issues at all and service was done quickly! No issues at all and service was done quickly! More

by rowegreg75 Verified Customer Verified Customer

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Paula was one of the nicest people I’ve worked with. I will always ask for her when I come to the dealership. I will always ask for her when I come to the dealership. More

by Stacey P. Verified Customer Verified Customer

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Wait time for service, even with appointment, seems excessively long (over 2 hours for me). Also, my quote for work that was needed was not accurate. At least Paula did call me with the correct informa excessively long (over 2 hours for me). Also, my quote for work that was needed was not accurate. At least Paula did call me with the correct information. However, at a $300 increase it was rather disappointing. Not Paula's fault since all parts info did not come across from Parts Department, not sure why. Paula was great and very helpful. I will definitely ask for her in the future. More

by IBASKETT Verified Customer Verified Customer

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The customer service at this dealership is unmatched. It started a couple weekends ago when I was interested in a vehicle. I knew what I wanted and what price range I wanted to stay within. They called m It started a couple weekends ago when I was interested in a vehicle. I knew what I wanted and what price range I wanted to stay within. They called me after an online inquiry, I let them know my range, and I went in that afternoon to make the purchase. Everything was SO QUICK and easy with them and the process as very much no xx. Everything from test driving to financing.. the experience took less than 3 hours and they were truly the nicest people. I would 100% do business with them again and highly recommend working with Jon in sales and Oral in financing. Another guy, Pat, came over to chat briefly while Jon was taking care of some paperwork and he was super personable as well. I also had an interaction with Paula in the service department and she was incredibly helpful and kind, too. Rick is the manager and we communicated at one point and he was clearly the kind of guy who cares about his customers. More

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