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Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams | Page 16

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
199 Reviews
4.9

199 Reviews

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199 Reviews of Paula Williams

June 05, 2024

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Employee Rating

They provided amazing service and I’ve been going to this dealership for years now. More

by disneyjosephine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bobby Howard, Crista Poynor, Randy Lewis, Steve Fink, Eric Laurendeau, Marcellis Smith, AJ Vallarelli , Luci Kott, Jason Uhrmacher

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Jun 17, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! We appreciate your business and taking the time to leave us a review.

June 05, 2024

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very nice people and service. Thank you for cleaning my car. waiting for my car wasn't so bad... More

by Eng
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Recommend Dealer
Yes
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Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

June 02, 2024

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Employee Rating

Service was great. Paula was super helpful and very accommodating. The maintenance tech did not install the oil filter properly and I had a steady flow of oil dripping More

by JUAREZ921
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector

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Oct 10, 2025

Honda of the Avenues responded

Thank you for your feedback. We’re glad Paula provided helpful and accommodating service, but we sincerely apologize for the issue with the oil filter installation. Please contact our service department so we can make this right and ensure your vehicle is properly taken care of.

June 02, 2024

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Excellent service and on time. It has been a long time since I had such great service. More

by figue323
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Service Time
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Recommend Dealer
Yes
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Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

June 01, 2024

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Service was good. Appreciate being offered an uber when service was going to take longer than expected. More

by PEPPG55
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 27, 2024

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Paula is a great representative. Always takes time to explain things. She is my go to for each service appointment More

by lee.schepers.33
Recommend Dealer
Yes
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Jun 17, 2024

Honda of the Avenues responded

Thank you for taking time to submit a review of you service visit and we are glad to hear that Paula provided you with a great experience!

May 25, 2024

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I had an overall pleasant experience. I wasn’t brave enough to try the fancy coffee machine, but I sure wanted some! lol, but the service was thorough. Paula was great. More

by SFAVORED1
Recommend Dealer
Yes
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May 25, 2024

Honda of the Avenues responded

We are glad to hear that Paula took good care of you during your visit and on your next service visit we can help you get a cup of coffee!!! It's really tasty!!

May 23, 2024

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Paula was amazing from start to finish. I felt like she took great care of me and was very helpful. More

by LYNNISEMAN
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Service Communication
Recommend Dealer
Yes
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May 25, 2024

Honda of the Avenues responded

Paula is a great member our of team and we are glad to hear she took great care of you during your service visit!!

May 23, 2024

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Have been coming here for the last 31/2 years and they never disappoint with service they provide More

by lynda.almonte
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Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 23, 2024

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Employee Rating

Fast and detailed in what is going on. Kept customer informed ever step of the way. More

by Jonathan.lc.thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

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Jun 05, 2024

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

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