Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams | Page 16

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
174 Reviews
4.9

174 Reviews

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174 Reviews of Paula Williams

April 16, 2024

Dealership Rating
Employee Rating

Paula is very nice and respectful make sure to get the job done and quickly More

by TheShadowStar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Honda of the Avenues responded

Thank you for your feedback! We're glad to hear Paula provided respectful and efficient service. We appreciate your kind words and look forward to serving you again!

April 05, 2024

Dealership Rating
Employee Rating

Came out and greeted me with a smile. She explained the process and showed me where the coffee, tv were, etc. She kept me updated on the status of my service. I needed a part that was not More

by michaelaalbon561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re glad our team made you feel welcome, kept you informed, and got you back on the road quickly. We appreciate your feedback!

April 05, 2024

Dealership Rating
Employee Rating

Paula is undoubtably the most pleasant service department person I have ever dealt with. She also is very thorough and ensures the job is done right. She delivered on all the promises made. The service depar More

by wpskepns13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re thrilled to hear Paula provided thorough and pleasant service, and that your maintenance and recalls were handled so well. We’ll be sure to pass along your kind words!

April 04, 2024

Dealership Rating
Employee Rating

Everyone there is so wonderful and helpful. We have dealt with Paula several times and she is such a pleasure to deal with. Always so nice, helpful and friendly. She is definitely an asset to y More

by JAXLION73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: AJ Vallarelli

Oct 10, 2025

Honda of the Avenues responded

Thank you for your kind words! We're so glad to hear Paula consistently provides such helpful and friendly service. We’ll be sure to share your feedback with her—she’s truly an asset to our team!

April 02, 2024

Dealership Rating
Employee Rating

Mr. Paula Williams, a service representative at Honda of the Avenues were very professional. He addressed every concern and makes every effort to answer all questions and or concerns that we had. He's alway More

by blackj229
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jared Pauls , Mr. Lou Sobhs

Oct 15, 2025

Honda of the Avenues responded

Thank you for sharing your experience! We’re delighted to hear that Paula provided such professional and attentive service. We truly appreciate your kind words and will be sure to share them with him and the team!

March 30, 2024

Dealership Rating
Employee Rating

Rep was professional and service was done efficiently and timely. We will be back again More

by garywegs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 15, 2025

Honda of the Avenues responded

Thanks for your feedback! We're happy to hear our team provided professional and efficient service. We look forward to seeing you again!

March 29, 2024

Dealership Rating
Employee Rating

This was an amazing experience. I have absolutely no complaints. This was probably one of the best visits I've had. Everything was made easy for me. More

by jae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re thrilled to hear your visit was one of the best you’ve had and that everything was made easy for you. We truly appreciate your kind words!

March 22, 2024

Dealership Rating
Employee Rating

Everything went smoothly from drop off to pickup. It was ready quickly and Paula was on top of all the repairs needed. More

by jaimerfriedman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 26, 2024

Honda of the Avenues responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

March 19, 2024

Dealership Rating
Employee Rating

Lucie is always taking good care of my car. Service is efficient and prompt on time. More

by ijah23392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luci Kott, Jason Uhrmacher

Oct 10, 2025

Honda of the Avenues responded

Thank you for your kind words! We're happy to hear Lucie continues to provide efficient and timely service. We appreciate your loyalty and trust in our team!

March 18, 2024

Dealership Rating
Employee Rating

Paula is incredible at customer service. ...I am not pleased that your dealership does not offer a wash and vacuum service but Paula is the reason I still bring my car to your dealership. More

by kathleenkvk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Mar 18, 2024

Honda of the Avenues responded

Thank you for the great 3 star review for Paula as every star counts for her. We do offer a complimentary car wash service. We no longer offer a free vacuum.

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