Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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5.0
126 Reviews
5.0

126 Reviews

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126 Reviews of Paula Williams

July 01, 2025

Dealership Rating
Employee Rating

Paula Williams is the BEST! She is always friendly and helpful. This service department had our car in and out in a very timely manner. We even added an extra service request, w More

by IBASKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2025

Honda of the Avenues responded

Thank you for the wonderful review! We’re lucky to have Paula on our team. Glad we could get you in and out quickly—even with the extra request!

June 25, 2025

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Employee Rating

Paula Williams the best, very professional and kind. Snacks best ever offered at a dealership, very generous More

by sakworld1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jul 01, 2025

Honda of the Avenues responded

Thanks so much! We're glad Paula took great care of you—and that you loved the snacks too!

June 17, 2025

Dealership Rating
Employee Rating

Paula was my Service representative. She did an outstanding job by keeping me informed all thru the process. This was my 60K mile service, so I had a lot of items on my ticket. I woul More

by Mike@mooreshouse.com
Service Price Transparency
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Recommend Dealer
Yes

June 13, 2025

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My first service appointment since I purchased my new Honda Accord went flawlessly. Paula, my Service Advisor made me feel very comfortable and was professional and personable. My entire experience was More

by hollygrassia
Service Price Transparency
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Recommend Dealer
Yes

June 12, 2025

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I had really great service and Paula was very personable. I highly recommend Honda of the Avenues. More

by cjaxfl
Service Price Transparency
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Recommend Dealer
Yes

June 10, 2025

Dealership Rating
Employee Rating

Efficient Clean Professional Reliable Friendly Customer-focused Accommodating Quality Experts Loyalty Competent Problem-free Timeliness Best! More

by francisperalta6288
Service Price Transparency
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Recommend Dealer
Yes

June 04, 2025

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Great service and sales team. If you ever need a vehicle, go see Jon and Clay, they are amazing people to partner with in your next purchase. 5 stars ⭐️! More

by Sheena Hill
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Clay Fenwick, Jon Mazur

May 23, 2025

Dealership Rating
Employee Rating

Very professional. Felt heard as a customer. My service was explained and it’s was very prompt. More

by kemerys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 23, 2025

Honda of the Avenues responded

This is great to hear! Thank you!

May 23, 2025

Dealership Rating
Employee Rating

Paula is the sweetest and most considerate employee I have ever met in the service department! More

by JDITALY3100
Service Price Transparency
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Recommend Dealer
Yes

May 20, 2025

Dealership Rating
Employee Rating

Paula was amazing! She was very helpful and cares about her customers! Wonderful experience! You need more employees like Paula More

by apriloliver21
Service Price Transparency
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Recommend Dealer
Yes
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