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Paula Williams
Paula Williams at Honda of the Avenues

Paula Williams | Page 4

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9
199 Reviews
4.9

199 Reviews

Write a Review

199 Reviews of Paula Williams

April 30, 2026

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Employee Rating

Friendly and easy to work with. Exceeded my expectations. My advisor Paula kept me in the loop on everything. More

by X
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

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May 01, 2026

Honda of the Avenues responded

Thank you for your kind feedback. We’re glad to hear your experience exceeded expectations and that Paula kept you well informed throughout the process. We appreciate your support and look forward to serving you again.

April 28, 2026

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Employee Rating

Appointment was made easily on line. I had a request for some additional items to add to my car and Paula went above cane beyond to provide me with all the information I needed to make a More

by Crh1052
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

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Apr 29, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad your appointment process was easy and that Paula went above and beyond to help you with the additional items for your vehicle. We appreciate your support!

April 16, 2026

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Employee Rating

No Done No good service nevere come I dont like even i lueze my monye More

by Wendewesenteklewolde
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Workmanship
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Recommend Dealer
No

Other Employees Tagged: Paula Williams

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Apr 16, 2026

Honda of the Avenues responded

We’re sorry to hear you feel this way. Your experience does not reflect the standards we aim to provide. Unfortunately, we’re unable to identify your visit based on this review. We’d welcome the opportunity to speak with you directly to understand what occurred and work toward a resolution. Please contact us at your convenience. Crista Poynor 904-370-1300

April 14, 2026

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Employee Rating

great everything looks great, and everyone is very helpful in dealing with customers with their needs More

by analizafajardo2215
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

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Apr 15, 2026

Honda of the Avenues responded

Thank you, we’re glad everything went great and that our team was helpful in meeting your needs, we really appreciate your feedback!

April 03, 2026

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I've always been treated well here, and every problem is explained clearly. Will continue coming to them with any problems! More

by Diana Horton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Crista Poynor, James Besemer, James Bollettieri, Brian Bouchard, Ed Danley, Marcellis Smith, AJ Vallarelli, Amber Winters

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Apr 08, 2026

Honda of the Avenues responded

Thank you for your loyalty! We’re glad you’ve always received clear explanations and excellent service. We look forward to assisting you with any future needs.

March 29, 2026

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Reliable. I like the convenience of booking online. Paula was helpful and kept me in the loop. More

by scienceteacher1968
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

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Mar 30, 2026

Honda of the Avenues responded

Thank you for your feedback. We’re glad you found the online booking convenient and that Paula kept you informed throughout your visit. We appreciate your support.

March 13, 2026

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Employee Rating

Prompt, professional, polite, knowledgeable, friendly, respectful and courteous to get your vehicle serviced and ready when it is promised! More

by GRM
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Recommend Dealer
Yes
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Mar 16, 2026

Honda of the Avenues responded

Thank you for your kind words. We’re glad to hear our team provided prompt, professional, and courteous service while keeping everything on schedule. We appreciate you sharing your experience with us.

March 11, 2026

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Service was timely and service rep was very nice and helpful and knowledgeable and courteous. More

by hornbucklebob
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 13, 2026

Honda of the Avenues responded

Thank you for your kind review! We're glad to hear your service was timely and that our team provided helpful, knowledgeable, and courteous assistance. We appreciate you choosing Honda of the Avenues and look forward to serving you again.

February 19, 2026

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Employee Rating

Clean, fast and efficient My experience was very good, the dealership is clean, the process with my vehicle was both fast and efficient. More

by Emantheskiman
Recommend Dealer
Yes

Other Employees Tagged: Paula Williams

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Feb 20, 2026

Honda of the Avenues responded

Thank you for the great review! We’re glad you had a clean, fast, and efficient experience. We appreciate your support and look forward to seeing you again.

February 17, 2026

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Employee Rating

We have been dedicated customers for many years and Paula Williams has been the BEST Service Advisor we have ever had! She truly is customer focused. More

by rick404402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 20, 2026

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Paula Williams has provided such excellent service and appreciate your loyalty to Honda of the Avenues over the years.

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