Paula Williams | Page 5
Service Advisor
Honda of the Avenues
11333 Philips Highway
Jacksonville, FL 32256
199 Reviews
Write a Review199 Reviews of Paula Williams
February 10, 2026
This dealership was great. They all ways provide great customer service. I will come back to dealership when I need it. They all ways provide great customer service. I will come back to dealership when I need it. More
Other Employees Tagged: Eric Laurendeau , Francis michaud
January 30, 2026
I love having an advisor because it's like having a friend in the right place.Purchased my 21 pilot there & do ALL my maintenance there. Random advisors either can't find past maintenance info or wait friend in the right place.Purchased my 21 pilot there & do ALL my maintenance there. Random advisors either can't find past maintenance info or wait for me to ask about Honda specials. Paul's friendly, experienced and a professional at her work. Honda needs more like her bkz she represents Honda well! Thanks for asking ?? More
Other Employees Tagged: Paula Williams
January 27, 2026
From my 8 year experience with this dealership I found everyone is knowledgeable, polite and always keeps you updated on your car. The waiting room is always clean and has some snacks. everyone is knowledgeable, polite and always keeps you updated on your car. The waiting room is always clean and has some snacks. More
Other Employees Tagged: Paula Williams
January 20, 2026
The representative was not helpful. I had to call to get updates about my vehicle. If I didn't call, then I wouldn't received any updates. If you look at the notes and the quote that wa I had to call to get updates about my vehicle. If I didn't call, then I wouldn't received any updates. If you look at the notes and the quote that was texted/emailed to me they tried to make me pay around $7000 in services that I didn't need for my vehicle. The only thing that was needed was a battery replacement. This is bad business because we as the customer put our trust in the service people and it's not nice when they try to get over and take advantage of their customers especially the women customers. More
Other Employees Tagged: Paula Williams
January 09, 2026
The work there is always superb. Paula is wonderful. Eveytime I am there, she is just so helpful and courteous! She makes it such a pleasure. Always accommodating and with a smile on Paula is wonderful. Eveytime I am there, she is just so helpful and courteous! She makes it such a pleasure. Always accommodating and with a smile on her face. I wish I could give her higher than a 5, I would. She deserves it! Honda is very lucky to have her! More
Other Employees Tagged: Paula Williams
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