Check out Pedro Bernal's reviews on DealerRater

February 24, 2021

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Employee Rating

I went to get a simple tire change and it took around 4 hours to get my truck back. Never had any updates and i was left in the dark waiting! hours to get my truck back. Never had any updates and i was left in the dark waiting! More

by GILBERTGU13

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

No

Other Employees Tagged: Jesse Alvarado, Juan Bonilla, Juan Chavez, Christian Barreto , Brenda Araiza, Eduardo Cardenas, Eliud Casillas, Ryan Crenshaw, Mahmoud Eissa

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Feb 24, 2021 -

Claremont Toyota responded

Dear Gilbert, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 909.542.1615 or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

February 18, 2021

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Employee Rating

Great customer service. The employees are so kind and help you with every need. I will recommend all my friends and family members to Claremont Toyota. Thank you. Judy Velasquez help you with every need. I will recommend all my friends and family members to Claremont Toyota. Thank you. Judy Velasquez More

by WINSTONINSURANCEAGENCY

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jesse Alvarado, Juan Bonilla, Juan Chavez, Christian Barreto , Eduardo Cardenas, Eliud Casillas, Ryan Crenshaw, Ivica Zupic

Helpful 0

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Feb 18, 2021 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

December 02, 2020

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Employee Rating

Awesome service!! Olive was awesome and she was also very attentive on what my car needed. My car is always in good hands with Claremont. attentive on what my car needed. My car is always in good hands with Claremont. More

by ESANS04

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Jesse Alvarado, Juan Bonilla, Juan Chavez, Luis Estrada, Christian Barreto , Brenda Araiza, Eduardo Cardenas, Eliud Casillas, Ryan Crenshaw

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Dec 03, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 28, 2020

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Employee Rating

They do a great job but take very long. Your vehicle is there all day even when your paying for the service. Oil changes take very long there all day even when your paying for the service. Oil changes take very long More

by NADINEVASQUEZ

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Helpful 0

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Nov 30, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

November 01, 2020

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Employee Rating

Good service for my car Phil my advisor was very friendly and professional help me with all the questions I had they washed my car as well and professional help me with all the questions I had they washed my car as well More

by Janeth

Verified Customer

Customer Service

Friendliness

Price

Quality Of Work

Recommend Dealer

Yes

Other Employees Tagged: Juan Bonilla, Juan Chavez , Eduardo Cardenas, Eliud Casillas, Ryan Crenshaw, Mahmoud Eissa, Phil

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Nov 02, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

October 14, 2020

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Employee Rating

The service was excellent. I will definite go back again for my next purchased. Pedro the salesman was awesome. I love my new Toyota Highlander. for my next purchased. Pedro the salesman was awesome. I love my new Toyota Highlander. More

by ERICAHERNANDEZ04

Verified Customer

Recommend Dealer

Yes

Helpful 0

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Oct 16, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

Oct 16, 2020 -

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615