Pedro Bernal
Pedro Bernal at Claremont Toyota
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Pedro Bernal | Page 7

Sales Representative

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.6
76 Reviews
4.6

76 Reviews

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76 Reviews of Pedro Bernal

May 28, 2021

Dealership Rating
Employee Rating

No time for comments sorry. I could always just not fill out the survey since this is using up my time. Recommend not requiring a written comment in the future. More

by GERRYPARTIDA
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luis Medina, Henry Figueroa , Alexander Rosa

May 31, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent sales experience at our dealership. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at 909.542.1615 or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 25, 2021

Dealership Rating
Employee Rating

I just wouldn’t recommend anyone going to this Toyota. I am still waiting for a call back from customer service department. Overal people are friendly it’s just maybe they have too many customers to handle. More

by MITZY790
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

May 24, 2021

Dealership Rating
Employee Rating

Dealer was clean, friendly, not too pushy and everything was pretty easy. All the staff who we encountered in the process was friendly and easy to talk too. More

by NOEMIMC22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 25, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 17, 2021

Dealership Rating
Employee Rating

I’ve been a customer for 4 years now and I’ve always had a pleasant experience. The people in theservice department are so nice. The waiting area is clean and comfortable with free beverages! More

by SCHOFER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 18, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 14, 2021

Dealership Rating
Employee Rating

Great service as usual. Always on time. And very professional. That’s why I’ll come to this dealer than any other. Thanks for great service More

by AMENDOZAPUMAS7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jesse Alvarado, Juan Bonilla, Juan Chavez, Christian Barreto , Brenda Araiza, Eduardo Cardenas, Eliud Casillas, Ryan Crenshaw, Mahmoud Eissa

May 14, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 13, 2021

Dealership Rating
Employee Rating

Service advisor very knowledgeable and explained very thoroughly what they were going to inspect , replace on the vehicle and advice if they find any other issues pertaining to the vehicle. More

by MOISESRAMIREZ512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Pablo Herrera , Mo Mostafa, Adrian Romero, Ivica Zupic

May 13, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 11, 2021

Dealership Rating
Employee Rating

Thank you for all the great service I received in past and present the people are very friendly. thank you again you are the best More

by DEL4KDS@gmail.com
Customer Service
Recommend Dealer
Yes

Other Employees Tagged: Brenda Araiza, Ivica Zupic

May 11, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

May 07, 2021

Dealership Rating
Employee Rating

They were very professional and patiently worked with us. Very happy with our purchase. Very happy with our experience especially with sales person Pedro Bernal . More

by DRUYKIMPANG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 07, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

April 20, 2021

Dealership Rating
Employee Rating

Experience was easy, fast, and comfortable. Didn't feel pressured by sales rep. The store itself was clean and people wore masks. Friendly experience overall More

by NOEMIMC22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Juan Chavez , Ryan Crenshaw, Juan in finance

Apr 21, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

April 14, 2021

Dealership Rating
Employee Rating

I must say, they did everything possible too satisfy Me the client. Worked with me too get the job done as fast as possible and I do recommend coming too Claremont too Lease or Purchase your new or wanted More

by JOSEH3RNANDEZ01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 14, 2021

Claremont Toyota responded

Dear Customer, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers and are glad to hear you had a pleasant experience at our dealership. We appreciate your business and value you as a customer. Sincerely, Janeth Mestas Customer Relations Claremont Toyota Janethmestas@claremonttoyota.com 909.542.1615

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