Perry Roeder | Page 3

Service Review Rusnak MBZ of Arcadia provided me with exceptional level of customer service when I brought my vehicle in for service. Service advisor Perry Reoder we Rusnak MBZ of Arcadia provided me with exceptional level of customer service when I brought my vehicle in for service. Service advisor Perry Reoder went above and beyond to make sure my concerns is address during my visit. More

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Service Evaluation The services were performed within a few hours and corrected the problems. The dealership is very efficient and gives great customer service. The services were performed within a few hours and corrected the problems. The dealership is very efficient and gives great customer service. I am always glad to bring my Mercedes-Benz to the dealership for service. More

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Great experience but service too expensive Great service but was too expensive. Overall I enjoyed the hospitality but the service price amount I thought I was going to pay exceeded the amount I Great service but was too expensive. Overall I enjoyed the hospitality but the service price amount I thought I was going to pay exceeded the amount I wanted to pay. More

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Great service Nice people, great service. They are willing to answer all your questions with a nice actitud, they made me feel comfortable every time I been there. Nice people, great service. They are willing to answer all your questions with a nice actitud, they made me feel comfortable every time I been there. More

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Partially adequate evaluation One of th two problems I wanted evaluated were adequately diagnosed. The other was not adequately diagnosed and continues I emailed my service coordin One of th two problems I wanted evaluated were adequately diagnosed. The other was not adequately diagnosed and continues I emailed my service coordinator to bring this to his attention, but have yet to receive a response. More

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GREAT! It's a pleasure to do business with Rusnak-Arcadia Very professional & friendly & caring Perry goes the extra mile in explaining & helping me to fe It's a pleasure to do business with Rusnak-Arcadia Very professional & friendly & caring Perry goes the extra mile in explaining & helping me to feel comfortable. More

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Perry was great, he kept us in the loop.at all times. We were on a 8000 mile cross country when a fuel line sprung a leak. .Perry went out of his way to take care of us and get us back on the road to Mi We were on a 8000 mile cross country when a fuel line sprung a leak. .Perry went out of his way to take care of us and get us back on the road to Minnesota. The staff was very friendly, they treated us just like old friends. More

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Five star I received a five star service in making the appointment and have the work done as promised.I appreciate the transformation to and from work I received a five star service in making the appointment and have the work done as promised.I appreciate the transformation to and from work More

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Professional The Service Advisor, Perry, has been very helpful in my service needs. Also, Service Manager Mike Marsh has been supportive in unique situations on wa The Service Advisor, Perry, has been very helpful in my service needs. Also, Service Manager Mike Marsh has been supportive in unique situations on warranty questions. More

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as expected Service was done on time and at negotiated price. I did have a flat tire the next day. Still determining if that was related to the work done. Service was done on time and at negotiated price. I did have a flat tire the next day. Still determining if that was related to the work done. More

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