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Perry Roeder
Refer Me
Perry Roeder | Page 2
Service Sales Advisor
Mercedes-Benz of Arcadia
101 N Santa Anita Ave
Arcadia, CA 91006
32 Reviews
Languages Spoken
English
32 Reviews of Perry Roeder
November 28, 2019
Perry Roeder is my Service Advisor! He is just wonderful and very professional. I feel very fortunate to have him as my advisor! I feel very comfortable when I have to leave my car for service! and very professional. I feel very fortunate to have him as my advisor! I feel very comfortable when I have to leave my car for service! More
by mazelB219
Helpful 
November 22, 2019
All staff from porters, receptionists to service advisors are very friendly and professional. Perry was very attentive although I did not have a scheduled appointment. The receptionist followed up after she are very friendly and professional. Perry was very attentive although I did not have a scheduled appointment. The receptionist followed up after she observed me sitting in lobby area She was great as well More
by Sylviayoli
August 17, 2019
Above and beyond. Recommended by internet sales Denise Justice, I have had the pleasure of working with service advisor Perry Roeder. Words do not adequately express th Recommended by internet sales Denise Justice, I have had the pleasure of working with service advisor Perry Roeder. Words do not adequately express the level of professionalism and service Perry has demonstrated. Not due to any issue with Rusnak, I had to bring my Mercedes in for service, multiple times within a short time; admittedly it was frustrating to say the least. Perry was more than accommodating in helping me obtain loaner vehicles (without having an appointment), maintaining relative updates on my vehicle, communicating with shop foreman, and being more than personable and professional. In addition, his humor and kindness were MORE than appreciated. The attention to the problem and his concern in resolving my vehicle’s issue helped me to feel less stressed about the situation. Business to business, the respect and customer service I have experienced with Perry and Rusnak Mercedes is comparable to none. Thank you! Rusnak will continue to have my business. More
by Sealey, Inc
Other Employees Tagged: Denise Justice
July 15, 2019
Excellent service Perry as well as the rest of the staff that assisted with my great service was the excellent, professional,courteous, and quick to deliver top notch s Perry as well as the rest of the staff that assisted with my great service was the excellent, professional,courteous, and quick to deliver top notch service. They've earned a customer for life. Thank you More
by Jordan@22
Other Employees Tagged: Rebecca So
July 10, 2019
Great service I was referred by a friend to service my vehicle at this dealer. They resolved very promptly all issues I had. I definitely recommend servicing your I was referred by a friend to service my vehicle at this dealer. They resolved very promptly all issues I had. I definitely recommend servicing your vehicle at Rusnak Arcadia. More
by Jacoy
June 21, 2019
Honest and thorough service I live 40 miles away from this service center, passing 4 other Mercedes Benz service centers, and I choose to fight Los Angeles traffic to bring my ve I live 40 miles away from this service center, passing 4 other Mercedes Benz service centers, and I choose to fight Los Angeles traffic to bring my vehicle here to get serviced. They handle all my car service needs, and do what they promise. Highly recommended, and see perry, he will make sure your car comes back to you the way you bought it! Thanks! More
by Tacobp
May 19, 2019
Fast. Efficient. On Time. Genuinely concerned about providing quality customer service. Beautiful, clean location. Friendly. Can arrange a service appointment within days. Genuinely concerned about providing quality customer service. Beautiful, clean location. Friendly. Can arrange a service appointment within days. Loaner car. Easy in and out for service. More
by 250slk
Other Employees Tagged: Michael Marsh
April 29, 2019
The service is excellent! Mr. Perry Roeder was able to complete all the necessary paper work for my service very quickly. He also arranged the transportation that I've requeste Mr. Perry Roeder was able to complete all the necessary paper work for my service very quickly. He also arranged the transportation that I've requested. His hard work is greatly appreciated. More
by Dang123
April 21, 2019
Excellent Jerry Roeder (service advisor) explained the service and timeframe. He fully answered my questions. He was professional, knowledgeable and personable. Jerry Roeder (service advisor) explained the service and timeframe. He fully answered my questions. He was professional, knowledgeable and personable. Everything turned out as explained. More
by E30018
February 21, 2019
Great Service Perry at Rusnak was really friendly and helpful in taking care of my car in service. He kept me posted on the progress, and detailed/explained addi Perry at Rusnak was really friendly and helpful in taking care of my car in service. He kept me posted on the progress, and detailed/explained additional service that I need - at reasonable cost. More
by JC
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