Pete Cascio | Page 10

Unfortunately, it was rather difficult to get the status of the vehicle repair this time. I understand that the service adviser was sick and out of the office, but I wished someone else would follow it up of the vehicle repair this time. I understand that the service adviser was sick and out of the office, but I wished someone else would follow it up in more timely manner. It took them 4 days to perform a simple car battery replacement. Also, they have not performed the tire rotation which was requested and paid for in my previous oil change appointment back in April. More

by kats.jrex Verified Customer Verified Customer

Report | Print

The qaulity of your Service is terrific. The cost is absurd. Unless its for a recall or warranty repair doubtful I'll return for service. The cost is absurd. Unless its for a recall or warranty repair doubtful I'll return for service. More

by LINEHAN226 Verified Customer Verified Customer

Report | Print

A very pleasant experience as expected. Our Sevice writer Peter and tech Jason are extremely knowledgeable and very easy to work with. Our Sevice writer Peter and tech Jason are extremely knowledgeable and very easy to work with. More

by JAMESLALLYBOSTON Verified Customer Verified Customer

Report | Print

As a long time customer, Pete has always been attentive to any service needs that my vehicle may need. He is very knowledgeable about Cadillacs and takes the time to explain what service may be needed on m to any service needs that my vehicle may need. He is very knowledgeable about Cadillacs and takes the time to explain what service may be needed on my vehicle after conferring with the technician. Pete is very pleasant an easy to talk too More

by JOHNCHIC442 Verified Customer Verified Customer

Report | Print

Renata was very nice and answered all my questions it took time but she stayed in contact took time but she stayed in contact More

by debbiedownie1122 Verified Customer Verified Customer

Report | Print

Service experience was seamless from scheduling, through all communications adn finishing with timely turnaround... All mechanical work seem to have been executed flawlessly... all communications adn finishing with timely turnaround... All mechanical work seem to have been executed flawlessly... More

by DCHAPMAN5 Verified Customer Verified Customer

Report | Print

Great, terrific, fantastic, how am I doing? Everything was just fine and. Keep up the good work and have a great day. Everything was just fine and. Keep up the good work and have a great day. More

by RICHARDW29 Verified Customer Verified Customer

Report | Print

Retenna was professional and more importantly honest. I scheduled an oil change but she brought it to my attention that it way way too soon, that there were at least another 3k miles to go I scheduled an oil change but she brought it to my attention that it way way too soon, that there were at least another 3k miles to go More

by nickpuzzo Verified Customer Verified Customer

Report | Print

Prompt, excellent service. Kept me updated, gave me a courtesy shuttle ride home. Very courteous employees throughout the dealership. Excellent customer service. Pete in servic Kept me updated, gave me a courtesy shuttle ride home. Very courteous employees throughout the dealership. Excellent customer service. Pete in service was very professional as was the entire service team. More

by WMK1 Verified Customer Verified Customer

Report | Print

Great service was provided by the entire team. Very professional service department. Very easy process. Very professional service department. Very easy process. More

by NEAL ZWICKER Verified Customer Verified Customer

Report | Print