Pete Cascio
Pete Cascio at Colonial Cadillac

Pete Cascio | Page 11

Parts Manager

Colonial Cadillac

201 Cambridge Road
Woburn, MA 01801

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5.0
365 Reviews
5.0

365 Reviews

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365 Reviews of Pete Cascio

May 01, 2023

Dealership Rating
Employee Rating

Service experience was seamless from scheduling, through all communications adn finishing with timely turnaround... All mechanical work seem to have been executed flawlessly... More

by DCHAPMAN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 27, 2023

Dealership Rating
Employee Rating

Great, terrific, fantastic, how am I doing? Everything was just fine and. Keep up the good work and have a great day. More

by RICHARDW29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh, Renata Starbranch

April 26, 2023

Dealership Rating
Employee Rating

Retenna was professional and more importantly honest. I scheduled an oil change but she brought it to my attention that it way way too soon, that there were at least another 3k miles to go More

by nickpuzzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renata Starbranch

April 26, 2023

Dealership Rating
Employee Rating

Prompt, excellent service. Kept me updated, gave me a courtesy shuttle ride home. Very courteous employees throughout the dealership. Excellent customer service. Pete in servic More

by WMK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey, the shuttle driver was very polite, friendly, and courteous.

April 24, 2023

Dealership Rating
Employee Rating

Great service was provided by the entire team. Very professional service department. Very easy process. More

by NEAL ZWICKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 24, 2023

Colonial Cadillac responded

Hello Neal ! Thanks for taking the time to leave the review ! I am hoping you made a mistake as you gave everyone 5 star reviews but the store a 1 star and a " no " under would you recomend the team at Colonial Cadillac.If possible could you fix this? If not, Please call me direct so I can make it right !! Thank you so much ! Steve Sousa General Sales Manager 781 897 1195

Apr 24, 2023

NEAL ZWICKER responded

Sorry, obviously a clerical error. I think it is fixed now.

April 21, 2023

Dealership Rating
Employee Rating

Everything was exceptional, as usual! ! I'm amazed how nothing changes, and everything seem to get better!! More

by RDEFELICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Bradley, Denise Leigh, Renata Starbranch , Christian Aylward

April 19, 2023

Dealership Rating
Employee Rating

Excellent service experience, I was in and out in an hour and everyone I encountered were super kind!! More

by lisamercer100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Leigh

April 19, 2023

Dealership Rating
Employee Rating

Everyone was professional and very kind. It was so appreciated! Steve, was GREAT! Service was easy to schedule. More

by msc409
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

April 18, 2023

Dealership Rating
Employee Rating

Renata was great, very communicative, kept me in the loop and gave me multiple options for how to proceed with my repairs, very good point of contact, she did great. The service team fixed a rather large More

by VALMOISAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renata Starbranch

April 15, 2023

Dealership Rating
Employee Rating

I had to have my car towed to colonial via Cadillac Roadside. The truck arrived within the time frame I was told. I spoke with Peter in Service. He called me a couple of hours later to give me an up More

by JACKIE.VERI
Service Time
Service Communication
Recommend Dealer
Yes
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