Pete Heutel | Page 6

Excellent Customer Service and Experience! Thank You! I have a family of 6, so large SUVs have always been our vehicle of choice. I have been a long time GM customer and have owned several large SUVs (Su I have a family of 6, so large SUVs have always been our vehicle of choice. I have been a long time GM customer and have owned several large SUVs (Suburban and Yukon XL). When my most recent Suburban needed an upgrade I took the opportunity to go to Sunset Ford and look at the Ford Expedition Max for a comparison. I was pleasantly surprised that the Expedition Max exceeded my expectations. I don't think I will go back. Overall, Sunset Ford exceeded my expectations for Sales, Management, and Finance. iI have nothing but great things to say about the staff at Sunset Ford. Management I met Pete Heutel GM for Sunset Ford. He helped ensure the whole process from start to finish was handled very efficiently and professional manner. He was willing to find the right vehicle for our family regardless if it was on the lot. I could tell his #1 priority was for me to have a great experience and be happy with my purchase. He manages a great dealership with a very knowledgeable and professional team. Exceeded my expectations. Sales Tony Pizzella was very knowledgeable on the vehicle and helped me select the exact vehicle I wanted based on options. He took the time to explain the Expedition in full detail and helped me set up all the features when I purchased it. He was great to work with and I highly recommend him as your sales representative. Finance I worked with Treff LaPlant in finance when we closed the deal. It was the most efficient signing of a vehicle that I have experienced. Had me in and out of there in 15 minutes. I highly recommend before you make a new car purchase to take the time to stop by Sunset Ford. More

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Buying experience with Jim W. at Sunset Ford was pleasant, none pressured, enjoyable experience. Was willing to work to get the deal done. Also the building and lot were clean and comfortable. Th pleasant, none pressured, enjoyable experience. Was willing to work to get the deal done. Also the building and lot were clean and comfortable. Thank you, Frank More

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Great Experience in Buying a Car I had a great experience working with Pete Heutel. He was very helpful with putting the deal together. Everything involved with this purchase was ve I had a great experience working with Pete Heutel. He was very helpful with putting the deal together. Everything involved with this purchase was very professional and streamlined. The friendliness of the folks that I interacted with made me feel that they valued me as a customer. Everyone was eager to make sure that my questions were answered and that they would be there for me going forward. They all made this car buying experience a pleasure! I would highly recommend anyone in search of a new or used vehicle to visit Sunset Ford. More

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Purchased my 3rd SUV from Cory This is the 3rd SUV purchased from Cory (and our 9th Ford SUV from Sunset Ford). I would not bother purchasing a different brand, or purchase a Ford This is the 3rd SUV purchased from Cory (and our 9th Ford SUV from Sunset Ford). I would not bother purchasing a different brand, or purchase a Ford from another dealer, because of SERVICE before, during, and after the sale. My wife and I totally trust this well run dealership. More

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Jim Stewart is the bomb They were very quick and understanding with what I was in the market for. They even gave my dad a polo and are working on getting me Shelby apparel be They were very quick and understanding with what I was in the market for. They even gave my dad a polo and are working on getting me Shelby apparel because that's my name. More

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Incredible Experience December 5, 2018 Dear Mr. Wood, Over the course of many years I have purchased a number of vehicles. As excited as I was to find one after a December 5, 2018 Dear Mr. Wood, Over the course of many years I have purchased a number of vehicles. As excited as I was to find one after another dream vehicle by the time I left the dealerships I was deflated. The aggressive salesperson was always exhausting, length of time to go through the process, and every time getting to the point of signing and the numbers were not as quoted. It was nothing less than a very unhappy experience. I can honestly say that was not the experience I had at Sunset Ford. The first time I drove up I got out of my vehicle and was greeted with a big smile from Nicolas Everding. I felt like it was more of a friend helping a friend rather that an aggressive salesperson which is a total turnoff. I found another dream car but did my due diligence and went to other dealerships only to find myself back to the first paragraph of this letter. I called Nicolas to see if the car was still available and it was. I said how great he had been and that I had issues with spending 2-4 hours going back and forth with numbers and sitting waiting to sign paperwork. Nicolas and I got to the magic number over the phone and I stressed to him I wanted to be in and out with the car within 1 hour. I am sure he did some orchestrating to make this all happen because he scheduled a time with me to come in and stated everything would be as stated and happen quickly. I spoke to my building engineer that I was in the process of purchasing a vehicle at Sunset Hills and he said it was the BEST experience he has ever had in buying a truck. Fast, efficient and easy. I validate that statement. I walked in, again to be greeted by Nicolas. He introduced me to the finance manager (who by the way is INCREDIBLE). I was in and out of his office within 30 minutes, driving another dream car but this time leaving with a huge smile on my face. I cannot thank Nicolas enough for the happy experience. May he become the biggest salesperson at Sunset Ford. A true class act. Dustin Coleman More

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Trustworthy We had a great experience buying our car. It came down to a family owned business we could trust. We would recommend Sunset to anyone. We had a great experience buying our car. It came down to a family owned business we could trust. We would recommend Sunset to anyone. More

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Sunset Ford a Winner ! I purchased a 2018 EcoSport from Howard Wood on Saturday and as always Sunset and Howard made it a professional, pleasurable and easy transaction. I h I purchased a 2018 EcoSport from Howard Wood on Saturday and as always Sunset and Howard made it a professional, pleasurable and easy transaction. I have been purchasing and servicing my vehicles at this dealership for over twenty years. Hats off to Howard on this purchase as well as past purchases for always making the car buying experience fun and simple. He is a valuable asset to Sunset Ford. Special thanks to Peter Heutel and Larry Sidbury as well in making sure that I was taken care of. I have sent numerous people to Sunset without hesitation for sales and service. Great job as always. Thanks guys. More

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Awesome experience They found me my dream car at a reasonable price. Great Service!!! We have bought our last 8 cars at Sunset and highly recommend Sunset. They found me my dream car at a reasonable price. Great Service!!! We have bought our last 8 cars at Sunset and highly recommend Sunset. More

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Super Easy I was looking for 2 trucks to purchase for my Union and Ryan Bladdick and Sunset Ford made the process extremely simple and easy. Treff LaPlant finish I was looking for 2 trucks to purchase for my Union and Ryan Bladdick and Sunset Ford made the process extremely simple and easy. Treff LaPlant finished the paperwork which took a few minutes and was painless. Communication during the process between Ryan, Treff and myself was great! I also had the opportunity to visit with Pete Heutel regarding this buying experience and negative experiences at other Ford dealerships. I recommend them to anybody and everybody whether for a personal purchase or a fleet type of purchase. More

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