Pete Kelly | Page 14

Another Amazing Experience at Keystone Volvo We have bought approximately 4 Volvos throughout the years from Keystone and highly recommend this wonderful car dealership to friends and other famil We have bought approximately 4 Volvos throughout the years from Keystone and highly recommend this wonderful car dealership to friends and other family members. I referred my best friend and daughter to Keystone and they too purchased Volvos from Rich Wobensmith and are super happy with their cars and the service department. Keystone's departments from sales to service manages to work in tandem to make a customers happy from the purchasing stage to the post purchasing stage. I was proud to recommend Keystone to them! I knew that since they are both very busy professionals, that they would appreciate Rich's calm demeanor and the service department which is the best ever and responsive to any need you may have!! They always answer the phone or greet you with a smile and display such amazing enthusiasm; it always feels so wonderful to talk to a person instead of a machine. The gentlemen Mike/Ben/Pete working in service are always so helpful and care so much about helping you. They take their time in dealing with your concerns and listen carefully to your needs. We just purchased a new Volvo from Rich, 1/5/16 at Keystone. We have dealt with the same sales person over the past 10 years. Rich Wobensmith is so personable and knowledgeable and we appreciate his time, efforts and professionalism so very much. Below is an email I wrote to him the evening I purchased my new Volvo. Hi Rich, I am more thrilled than ever after driving home in my new Volvo. I did not realize how awesome it would be but it totally exceeded my expectations already!! We live off the bumpiest road...... It is totally uneven and I didn't feel one bump driving home....what a sweet beginning! You did an amazing job in hearing my needs and tapping into what is important to me. I felt totally confident that you would sell me the perfect car and you did! Thank you so much for your care and patience. Take care. Mary Jo Pieczynski More

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Great staff The techs, office personnel Ben, Mike and Pete are great! They make my life a bit easier when your car is on for service. Great, great, great! The techs, office personnel Ben, Mike and Pete are great! They make my life a bit easier when your car is on for service. Great, great, great! More

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Always there when you need them. I have been going to this dealership for quite some time. Recently my car was leaking antifreeze. I had it towed to the service department from 120 mi I have been going to this dealership for quite some time. Recently my car was leaking antifreeze. I had it towed to the service department from 120 miles away. The next day I received an email that it was repaired and ready to go. Wow. The service department is the best! More

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great service The service team at Keystone is fantastic, easy to work with and take excellent care of the customer. The service has always been great and they und The service team at Keystone is fantastic, easy to work with and take excellent care of the customer. The service has always been great and they understand that the details are important More

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Great Service Very accommodating. Service was promptly performed. The service employees are always professional and courteous. We have purchased numerous Volvos Very accommodating. Service was promptly performed. The service employees are always professional and courteous. We have purchased numerous Volvos from Keystone Doylestown and are considering the new XC 90. More

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Top Shelf Recently pleased with purchase of a used XC-70. Paul was patient and lives up to the slogan "no pressure…." as previously mentioned. Been coming here Recently pleased with purchase of a used XC-70. Paul was patient and lives up to the slogan "no pressure…." as previously mentioned. Been coming here for the last 15 years and consider them all friends. More

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Simple and courteous From sales to service, easily the best i've dealt with. No pressure sales, was offered fair deal on trade in No haggling from start to finish. Servic From sales to service, easily the best i've dealt with. No pressure sales, was offered fair deal on trade in No haggling from start to finish. Service is always done as promised. When i walk in the door i'm always greeted and steered to proper desk. Everyone is happy to help. More

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Outstanding Service I've been in for service 3 times recently, all for different problems. Each problem was handled quickly and efficiently, and I'm almost embarrassed t I've been in for service 3 times recently, all for different problems. Each problem was handled quickly and efficiently, and I'm almost embarrassed to say it, but free. Everything I needed was covered by an outstanding warranty program. I honestly don't know how you guys can make a living doing this! More

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Customer service for service is outstanding! They are efficient, friendly, do excellent work, and are reasonably priced. They treat my teenager who drives the car with respect too. It is also They are efficient, friendly, do excellent work, and are reasonably priced. They treat my teenager who drives the car with respect too. It is also easy to schedule appointments or drive in without one for a quick question or quick repair. More

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Consistently Exceptional Been coming here for a Sales and Service for the better part of 15 years, give or take, and like fine wine, this agency and especially its Service per Been coming here for a Sales and Service for the better part of 15 years, give or take, and like fine wine, this agency and especially its Service personnel continues getting better and better. Latest episode was a shattered windshield and some other minor issues, and, as always, handled not only in a timely fashion, but, professionally courteous, communication throughout the process, as flawless as possible in a difficult situation for me. I couldn't be hpier with the outcome. Kudos to all involved. Greatly appreciated as always. Thank you. More

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