Pete Picciurro
Pete Picciurro at W&L Subaru

Pete Picciurro

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
70 Reviews
4.8

70 Reviews

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70 Reviews of Pete Picciurro

February 05, 2026

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Employee Rating

Some of the service people are very unprofessional and do not communicate with customers as well as they should they like to take people's money when they know people don't have a lot of money More

by Sharon00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 05, 2026

W&L Subaru responded

Thank you for sharing your concerns with us. We are genuinely sorry to hear that your experience left you feeling unheard and unsupported. Professionalism and clear communication are values we take seriously, and we will be reviewing your feedback carefully so we can address these issues.

January 31, 2026

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Employee Rating

They did a good job fixing the door locking problem and gave us a nice courtesy car to use until our car was fixed. Everything was good, but they didn't wash the our car like they usually do after service. More

by rpointer
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Feb 03, 2026

W&L Subaru responded

Thank you for the feedback. Unfortunately, the unusually cold weather we've been having lately has put a damper on our ability to provide the car wash benefit. Rest assured, when the weather warms up a little bit, we will once again provide that perk. Thanks for your understanding and have a great day.

January 29, 2026

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Employee Rating

Everyone was very helpful and nice. Mechanic did a wonderful job and everyone kept me well informed on what was going on. More

by mnvhess
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Jan 30, 2026

W&L Subaru responded

Thank you so much for your review!

January 24, 2026

Dealership Rating
Employee Rating

They took care of my battery under warranty and changed my wipers. Gave me a loaner and was very accommodating. More

by Rglosek2024
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Jan 26, 2026

W&L Subaru responded

It was our pleasure helping with your battery issue! If you need anything else just let us know!

January 17, 2026

Dealership Rating
Employee Rating

Fast service without trying to sell unnecessary service. Appreciated working with my warrantee to get it covered. More

by bill.shutt
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Jan 17, 2026

W&L Subaru responded

Thanks for the review!

January 16, 2026

Dealership Rating
Employee Rating

Very professional and friendly Repairs were great Very easy to deal with/no hassel at all More

by cambo800
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2026

W&L Subaru responded

We appreciate your business!

January 15, 2026

Dealership Rating
Employee Rating

Excellent work and customer service from Pete at the service department. I appreciate being able to drop off my car and use a loaner. More

by Meganrose91
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Jan 15, 2026

W&L Subaru responded

Thank you so much for your review! We're pleased that you enjoy the free service loaner cars!

January 10, 2026

Dealership Rating
Employee Rating

I called on the off chance of getting in for an oil change. They were able to get me in right away and also did my inspection. More

by hollyannkaehn
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Jan 12, 2026

W&L Subaru responded

It was our pleasure to help get you onto the schedule! Thanks for sharing your feedback!

January 06, 2026

Dealership Rating
Employee Rating

Always treated with respect and always was accommodated to fit my schedule to get my vehicle serviced More

by fegley206
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Jan 09, 2026

W&L Subaru responded

Thank you for the 5-star rating! Have a great day!

January 03, 2026

Dealership Rating
Employee Rating

Quick and thorough in their work. The car getting washed was a happy bonus Would definitely recommend More

by awaltza
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Jan 05, 2026

W&L Subaru responded

We appreciate your business, and we're delighted to hear that you enjoyed the free car wash! Have a great day!

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