Pete Picciurro
Pete Picciurro at W&L Subaru

Pete Picciurro | Page 2

Service Advisor

W&L Subaru

535 Point Township Dr
Northumberland, PA 17857

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4.8
157 Reviews
4.8

157 Reviews

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157 Reviews of Pete Picciurro

October 04, 2026

Dealership Rating
Employee Rating

Comfortable atmosphere. Very clean. Cozy waiting and sales area. I like the kids area. Everyone is very friendly and willing to help the best way possible. Mike and Pete we More

by jcasty3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Shoup, Mike Rorke

October 01, 2026

Dealership Rating
Employee Rating

Got me in without a appointment, let me know when it was ready for pickup right when it came out of shop, easy process More

by ashemory
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

September 25, 2026

Dealership Rating
Employee Rating

The facility is very customer friendly. The work that was requested was completed for the expected amount. I was given a nice loaner to allow time for the service to be completed. More

by yeagerd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 23, 2026

Dealership Rating
Employee Rating

Excellent customer Service. Their Valet Service is extraordinary. Roy, the Service Manager, is always helpful and kind. They picked up the car at 8:00 am, got all the work done, More

by kosatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Roy Beck

September 18, 2026

Dealership Rating
Employee Rating

Very pleasant. Informative. A comfortable place to wait. I was so thankful that W&L took care of the problem at no cost to me since I only had my car for 2 weeks! A More

by pjstockdale
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

September 12, 2026

Dealership Rating
Employee Rating

Excellent as always Helpful and kind, speedy and explain everything. Offered a loaner for oil change and service that would be more than 2 hours. More

by newmomerin
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

September 04, 2026

Dealership Rating
Employee Rating

They are always very friendly and do a great job! Very professional and never have any problems there. More

by mactruck2
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Sep 08, 2026

W&L Subaru responded

We are delighted to hear you have had great experiences here at W&L Subaru! Thank you for sharing your thoughts online!

September 03, 2026

Dealership Rating
Employee Rating

I was not pleased as my service took much longer than expected. My inspection sticker was left blank and my oil life sensor not reset, leaving me worried if the oild change was prefored. Although everyth More

by serhodes930
Recommend Dealer
No

Other Employees Tagged: Pete Picciurro

Sep 08, 2026

W&L Subaru responded

Thank you for your feedback. We sympathize with your concerns, and we are sorry that your experience did not live up to our standards. We will take a look at our processes to hopefully avoid any future issues. Thank you again and have a great day.

August 29, 2026

Dealership Rating
Employee Rating

It was fine. The video showed a rear wiper was needed but nothing was said in person to my husband who was there More

by pegvit
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Aug 31, 2026

W&L Subaru responded

Thank you for your feedback. If communications were missed we do apologize. Excellent communications are our goal, and we will definitely look into your experience to see if any processes need to be adjusted. Thanks again and have a great day.

August 21, 2026

Dealership Rating
Employee Rating

The dealership was to complete an alignment in addition to a service and state inspection. There was no documentation of an alignment being completed. There was no call when my car was done which was not o More

by carlamsc
Recommend Dealer
Yes

Other Employees Tagged: Pete Picciurro

Aug 26, 2026

W&L Subaru responded

Thank you for your feedback. We apologize for the communications issues you experienced. We fully understand how frustrating that can be. Please give us a call at 570.473.3432 and one of our service advisors will be happy look into your alignment. Have a great day.

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