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Sales representative and finance staff are Friendly ,understanding and curtious. They've been like a family to me for the pass 10 years ,understanding and curtious. They've been like a family to me for the pass 10 years More

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Diana is very helpful, polite, respectful and pleasant. She is the best she work with me to get a better deal. She is the best she work with me to get a better deal. More

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Excelente servicio, los vendedores con una Excelente presentación personal, una atención muy rápida y eficiente, buenos precios en los vehículos. Lo recomiendo y regresaré. presentación personal, una atención muy rápida y eficiente, buenos precios en los vehículos. Lo recomiendo y regresaré. More

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My girl Diana took care of us today at City World Hyundai. She is the the best. Very professional, very friendly and very knowledgeable. She made the process less stressful. She went above and beyond Hyundai. She is the the best. Very professional, very friendly and very knowledgeable. She made the process less stressful. She went above and beyond for us and we appreciate her. Shout out to Peter & Ramone as well. I definitely would do business again with City World again and would definitely refer other businesses too, with my girl Diana working her professional charm ofcourse. Thanks Diana. More

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Diana is my go to person ever since my first Hyundai car lease. She has been very consistent with her services in providing cars to me according to my needs and financial capability. She is very professiona lease. She has been very consistent with her services in providing cars to me according to my needs and financial capability. She is very professional, and has good relationship and rapport to with we co-workers and clients. She is an asset to this car dealership company! More

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My wife and I are always amazed with Diana's expertise and outstanding customer service! We are definitely going to recommend our friends and family to City World Hyundai to see Diana! She's the best! and outstanding customer service! We are definitely going to recommend our friends and family to City World Hyundai to see Diana! She's the best! More

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Diana & Peter worked helped me get my car for a great price and they were very friendly and helpful through the process. Would definitely recommend to go see Diana and I will be back for my next car! price and they were very friendly and helpful through the process. Would definitely recommend to go see Diana and I will be back for my next car! More

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I would not recommend this dealership to anyone! Please STAY AWAY. I am writing this review to express my deep dissatisfaction with the service I received after purchasing a Certified Pre-Owned 2 Please STAY AWAY. I am writing this review to express my deep dissatisfaction with the service I received after purchasing a Certified Pre-Owned 2020 Hyundai Kona from your dealership. While the buying process itself was smooth, the events that followed have left me extremely disappointed with your dealership's professionalism and integrity. Firstly, after paying for the vehicle in full, I had to wait almost a week to receive the title. This long delay was not communicated to me at the time of purchase, and the lack of transparency is concerning. As a customer, I expected that all necessary documentation would be provided promptly, especially after full payment had been made. Secondly, I was assured that a second key for the vehicle would be provided. I made an appointment with Carlos, the salesperson who handled my purchase, and he gave me a specific time and date to come in for the key. However, when I arrived at the dealership as scheduled, I was informed by Kenner that he had no knowledge of my appointment or the key arrangement. This lack of communication within your team not only wasted my time but also further eroded my confidence in your dealership. I am deeply disappointed by the unprofessionalism and apparent dishonesty I encountered after the purchase was finalized. As a customer, I expect a higher standard of service from a reputable dealership like City World Hyundai, especially when dealing with a certified pre-owned vehicle. I hope that this review will bring these issues to the attention of upper management and prompt corrective actions to ensure that future customers do not experience the same frustrations. I would appreciate a prompt resolution to the matter of the second key as well as the vehicle's mats (which were missing at the time of the purchase) and any explanation or compensation for the delays and inconvenience I have experienced. More

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Found a Palisade on their site and decided to go in. Diana Almonte was honestly the easiest, most down to earth, no xxxxxxxx car salesperson I’ve ever done business with. She made promises and every Diana Almonte was honestly the easiest, most down to earth, no xxxxxxxx car salesperson I’ve ever done business with. She made promises and every one was kept. No fuss in the financing office either. This dealership is TOP NOTCH. More

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Had a smooth and seamless experience here at City World Hyundai with me and my wife. We were searching for a new vehicle and initially went to all the dealerships by Larchmont/New Rochelle but was unimpres Hyundai with me and my wife. We were searching for a new vehicle and initially went to all the dealerships by Larchmont/New Rochelle but was unimpressed by the Hyundai there. Diana at City World made this an easy experience as she gave us all the cars we wanted to try, took her time, and negotiated with us a good price. More

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