Phi Phi Hoang | Page 6

Service Lost Disappointed last few services at Kelly Nissan. The Mgr. too is argumentative & condescending for the service intake. No follow through, service takin Disappointed last few services at Kelly Nissan. The Mgr. too is argumentative & condescending for the service intake. No follow through, service taking more than a month to correct. Lost faith in KN of Woburn. Phi only one went out of way to try and help. Number of services and never once were my tires rotated, recommended, suggested service and that is within their scope of expertise. Work that was performed is not functioning as should.... More

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Maintenance/Service Department Always excellent service & friendly atmosphere! I’ll be back for future maintenance during my lease! Thank You 😃Thank You Thank You Happy Holi Always excellent service & friendly atmosphere! I’ll be back for future maintenance during my lease! Thank You 😃Thank You Thank You Happy Holiday Season! Buy Nissan! More

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Oil change Phi Phi is the best! He is very professional, very helpful. He is a very nice guy. Made sure that I was fully satisfied. Thank you! Phi Phi is the best! He is very professional, very helpful. He is a very nice guy. Made sure that I was fully satisfied. Thank you! More

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Great service friendly staff Service tech was outstanding and explained everything .highly recommend to everyone and the only dealer I would go to.will buy my next car from this l Service tech was outstanding and explained everything .highly recommend to everyone and the only dealer I would go to.will buy my next car from this location. More

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Simply the best ! Words can’t express how grateful I am that I dealt with this man. He went above and beyond the call of duty I was having transmission issue and inste Words can’t express how grateful I am that I dealt with this man. He went above and beyond the call of duty I was having transmission issue and instead of being told I can’t by service agent Patrick I was told I can by this man and Hollianne! It great to see employee take pride in there work instead of looking at the clock wondering when happy hour starts! Thank you again for helping me through I was almost going end my lease and all other business with kelly but you and Hollianne definitely save the day and have me as a future customer once my lease is up! Thank you! More

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Oil change Come in for an oil change and get treated like VIP. Phi, Phi has been the best service advisor in my 15 years owning a Nissan. Quick, thorough, frie Come in for an oil change and get treated like VIP. Phi, Phi has been the best service advisor in my 15 years owning a Nissan. Quick, thorough, friendly and professional. . Thank you for the great service! More

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Convenient, excellent t service I dont know who brought me to my work but he was very nice and polite. This dealership just makes it so easy! Thank you I dont know who brought me to my work but he was very nice and polite. This dealership just makes it so easy! Thank you More

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Came for yearly service Overall I had a good experience here, they were done faster than promised. Service representative was nice. The only reason why I gave 4 stars instead Overall I had a good experience here, they were done faster than promised. Service representative was nice. The only reason why I gave 4 stars instead of 5 is that I was told they will wash my car free of charge, but when I got my car back I wished I would not agree to a free wash- the person who was doing it did a lousy job and did not wipe it, and my mirrows, windows etc were in dried water spots. Car looked much cleaner before the wash. Sigh. More

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Great service I brought my car in for service since I noticed something was hanging down. They looked right away and fixed it no problem. Didn’t charge me for the s I brought my car in for service since I noticed something was hanging down. They looked right away and fixed it no problem. Didn’t charge me for the service and even asked to wash my car. More

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Stellar Service It is always a pleasure to have my car at Woburn Kelly Nissan. The service is prompt, courteous. They go the extra mile to make you want to come back It is always a pleasure to have my car at Woburn Kelly Nissan. The service is prompt, courteous. They go the extra mile to make you want to come back again. More

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