Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd | Page 15

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
157 Reviews
4.9

157 Reviews

Write a Review

157 Reviews of Phil Byrd

May 19, 2014

Dealership Rating

Great sales team. Jeff Aoki was great help discussing the purchase of a vehicle over the phone and made sure to get everything together and ready for me when I came to More

by artifab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Aoki, Lito Bayas

May 19, 2014

Norm Reeves Honda Superstore Cerritos responded

I would like to thank you for this excellent review on behalf of the entire Norm Reeves Honda team! Our number one goal is to ensure our customers receive exceptional customer service throughout their entire visit. It is always rewarding to hear when our team is achieving this. We hope you are enjoying your new vehicle and look forward to serving any of your future automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 21, 2014

Dealership Rating

It was a great thing that i went here to trade in my car and get a new one. Phil help me in choosing my car and when i saw the 2014 civic ex... I was already decided that this is it... Then he let me feel t More

by Cosmena1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil byrd

Mar 24, 2014

Norm Reeves Honda Superstore Cerritos responded

Hi Cosmena, Thanks for the kind words! We are so glad Phil was able to get you into a new Civic. Please come see us again soon! Brad Mugg General Manager bmugg@normreeves.com

February 28, 2014

Dealership Rating

I had a great experience, I got a fair value for my trade and an excellent price for my new Civic Hybrid. I will definitely recommend Phil & Norm Reeves Honda to my friends and family. Thanks. More

by Bridget2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2014

Norm Reeves Honda Superstore Cerritos responded

Bridget, I am so pleased to read about your positive experience with Phil and our entire team. Thanks for sharing these kind words and recommendation! We hope to see you back for anything you may need in the future! In the meantime, be sure to connect with us on Facebook and Twitter. Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

August 15, 2013

Dealership Rating

This is my 3rd Civic purchased from Norm Reeves Cerritos, and it continues to be top notch. Special thanks to Phil, Rich and Linda for their patience and excellent service. JSS More

by jss7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Linda Ly

Aug 19, 2013

Norm Reeves Honda Superstore Cerritos responded

Congratulations on your third Civic! I am happy to hear that our staff has been able to impress you consistently throughout your Honda purchases. Thank you for writing this excellent review-- Phil, Rich, and Linda will be delighted to know how satisfied you are. Please visit us on Facebook and Twitter for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

July 18, 2013

Dealership Rating

I spent several months searching for the best price and the best Dealer. Norm Reeves Cerritos was highly recommended, so that's where I went and purchased my new Civic. Both Phil Bird and Rich Fisher did a More

by jazzmn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2013

Norm Reeves Honda Superstore Cerritos responded

I am pleased to know that your online research led you to our dealership. Welcome to the Norm Reeves Honda family! Congratulations on your new Civic; I hope you are continuing to enjoy it. We look forward to seeing you for your next servicing appointment! Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

April 08, 2013

Dealership Rating

I was nervous about buying a new car but Phil was friendly, helpful and got me a really good deal. I definitely recommend buying a new car from Norm Reeves Honda. More

by Ntlie341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2013

Norm Reeves Honda Superstore Cerritos responded

Thank you for spreading the word about Norm Reeves Honda! Phil is a valued member of our team and it's wonderful to hear that he was able to exceed your expectations. Congratulations on your new car; I'm sure you are continuing to love it. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 18, 2013

Dealership Rating

Phil and Norm Reeves exceeded expectations. Phil was very patient in discussing the different vehicle choices and never pressured us dupring the purqchase of oura new CRV. Addittionally , Phil spent More

by Newcrvowner74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2013

Norm Reeves Honda Superstore Cerritos responded

Phil will be delighted to hear that you were so satisfied during your visit with Norm Reeves Honda! Congratulations on your new CR-V; don't hesitate to give us a call if you have any additional questions. We hope to have earned your trust and future business. If you haven't already, find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

March 12, 2013

Dealership Rating

Phil Byrd displayed excellent service. He was very knowledgeable and sensitive to our needs. I give him 2 thumbs way up. We greatly apreciated the fact that this dealer was not pushy. He informed then More

by am130673
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 12, 2013

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to write about your visit with us! Phil is a valued member of our team and it's encouraging to know that he was able to impress you. We understand that car shopping can be stressful; that's why we work so hard to maintain a hassle-free environment. We hope to impress you during future visits; be sure to find us on Twitter and Facebook for our exclusive monthly specials. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

February 28, 2013

Dealership Rating

I work 30 miles away an needed a reliable car, because my '91 Camry wasn't cutting it but I had bad credit. So Phil helped me out and now I got a nice car and I'm very happy. I'm glad I stopped by Norm Reeve More

by joe32
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2013

Norm Reeves Honda Superstore Cerritos responded

It's wonderful to hear that you feel confident in your decision to come to Norm Reeves Honda! Thank you for taking the time to write this review and give us such an excellent star rating. Phil is a valued member of our team and he'll be delighted to hear that you were satisfied with your experience. Be sure to find us on Twitter and Facebook for access to our exclusive monthly specials! Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

January 08, 2013

Dealership Rating

Phil Byrd is an exceptional salesman. His dedication to customer satisfaction is superior. I want to thank Mr. Byrd for going above and beyond to help me get into the car I needed to. Mr. Byrd went above More

by helenduran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2013

Norm Reeves Honda Superstore Cerritos responded

What a great review! Thank you for your kind words; Phil will be happy to hear that you were so pleased with your visit. Congratulations on your new car! Before your next servicing appointment, check out our specials on Twitter and Facebook. Sincerely, Brad Mugg - General Manager | 562-405-3755 | bmugg@normreeves.com

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