Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd | Page 14

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

4.9
155 Reviews
4.9

155 Reviews

Write a Review

155 Reviews of Phil Byrd

March 28, 2015

Dealership Rating

Excellent service Phil and the staff at Honda were very helpful, friendly, and efficient. The process went smoothly and quickly and I was satisfied with my experience. More

by Kp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your terrific review about our dealership! We are very pleased to hear that Phil and the rest of our team have been helpful, friendly and efficient and that we could make your visit smooth and quick, and we believe that's how every car buying experience should be. If there is anything more that we can do please come back and see us again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 18, 2015

Dealership Rating

Great experience buying a 2015 Fit from Phil Byrd Our family just purchased a Honda Fit from Norm Reeves Honda in Cerritos. Our salesperson was Phil Byrd. We found Phil to be extremely friendly, pro More

by FDFit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 03, 2015

Dealership Rating

For a great deal just ask for Phil Byrd. Hello, My name is Joan Henley Last Friday, I purchased a 2015 Honda Fit, loaded with all the goodies. Now I just have to learn how to use all More

by jonieh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 28, 2015

Dealership Rating

Phil Byrd "Best of the Best" Phil is the opposite of the usual wheelin and dealin car salesman... He is honest and no hassle... I was given the quote online and he honored exactly More

by Honda buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 18, 2014

Dealership Rating

Joyce W of Lakewood purchase my car on Monday lucky 13 Phil was very helpful with everything no hassle just gave me all what i needed and done with my purchase he showed what i want. i needed help with m More

by Raiderjoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork

Oct 22, 2014

Norm Reeves Honda Superstore Cerritos responded

Joyce, Thank you for sharing this feedback! It is reassuring to know that Phil provided you with a hassle-free and welcoming shopping experience. Our team’s primary concern is delivering flawless customer service and providing each of our guests with the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you have any additional questions or concerns. Thanks again, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

October 08, 2014

Dealership Rating

No aggressive pushy salesperson Phil Byrd helped me to get the best price available on my 2014 Honda Civic. He knew I did not want anything but the basic and he did not push anything More

by babyruth79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 10, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for writing about your visit with us, and congratulations on your new Civic! Phil is an excellent member of our sales team and always works hard to get customers the best price on a Honda that suits their needs. I am happy he was able to show you our dealership's commitment to quality customer service. If you need help with anything else, please don't hesitate to give us a call or stop back in. Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 18, 2014

Dealership Rating

Phil Byrd is the best! I test drove Mazda, Hyundai, Ford and looked at Toyota, Dodge and Kia. Not to mention spoke to 2 other dealerships for Honda. Phil, by far, was the ea More

by jsrpate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for sharing these kind words about your visit with us! I am happy to hear that Phil was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We appreciate your recommendation and would love to work with you again! Feel free to call us for any of your future automotive needs! Sincerely, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

September 03, 2014

Dealership Rating

Highly Recommended I have never had an easier time buying a car than the internet sales at Norm Reeves Honda. Just purchased a new 2014 CRV and couldn't be happier with More

by tikitrom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 10, 2014

Norm Reeves Honda Superstore Cerritos responded

Thank you for taking the time to leave this review! I am happy to hear that Phil showed you his commitment to customer service during your visit. Congratulations on your new CR-V! We hope you are enjoying it and look forward to helping you with any future needs. Give us a call if you have any further questions. Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

May 19, 2014

Dealership Rating

Great sales team. Jeff Aoki was great help discussing the purchase of a vehicle over the phone and made sure to get everything together and ready for me when I came to More

by artifab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jeff Aoki, Lito Bayas

May 19, 2014

Norm Reeves Honda Superstore Cerritos responded

I would like to thank you for this excellent review on behalf of the entire Norm Reeves Honda team! Our number one goal is to ensure our customers receive exceptional customer service throughout their entire visit. It is always rewarding to hear when our team is achieving this. We hope you are enjoying your new vehicle and look forward to serving any of your future automotive needs! Sincerely, Brad Mugg General Manager 562-405-3755 bmugg@normreeves.com

March 21, 2014

Dealership Rating

It was a great thing that i went here to trade in my car and get a new one. Phil help me in choosing my car and when i saw the 2014 civic ex... I was already decided that this is it... Then he let me feel t More

by Cosmena1216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil byrd

Mar 24, 2014

Norm Reeves Honda Superstore Cerritos responded

Hi Cosmena, Thanks for the kind words! We are so glad Phil was able to get you into a new Civic. Please come see us again soon! Brad Mugg General Manager bmugg@normreeves.com

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