Phil Byrd
Phil Byrd at Norm Reeves Honda Superstore Cerritos

Phil Byrd | Page 14

Internet Sales Manager

Norm Reeves Honda Superstore Cerritos

18500 Studebaker Road
Cerritos, CA 90703

5.0
160 Reviews
5.0

160 Reviews

Write a Review

160 Reviews of Phil Byrd

October 24, 2015

Dealership Rating

First time buyer I was a first time buyer and I had no idea how to go about getting a new car. A friend of mine recommended Phil Byrd and it was the best recommendatio More

by dede1415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 26, 2015

Norm Reeves Honda Superstore Cerritos responded

First I would like to thank you for your loyalty to our dealership. Secondly, thanks for taking the time to write this review. Phil’s sales excellence is always consistent and I’m glad that your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Please continue to visit us whenever you have questions, and we’ll continue to provide great service! Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

August 15, 2015

Dealership Rating

Phil Byrd is the best sales person ! As you all know first time buying can be painful,embarrassing,frustrating,etc.. Well , my 20 yo son went in and came out on 2 hrs with a 2015 Honda Ac More

by Salgado5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2015

Norm Reeves Honda Superstore Cerritos responded

Your feedback is sincerely appreciated! Phil is a valued member of our team and we consider ourselves very lucky to have him. We hope that your son has been enjoying his new Accord and we look forward to helping him with any future auto needs. Please keep us in mind if anything arises and have a great day! Best, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com.

June 28, 2015

Dealership Rating

Awesome buying experience! I did extensive research of Honda dealers and chose Norm Reeves in Cerritos based on the best deal and customer service experience. Mr. Phil Byrd from More

by Jesus1831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 29, 2015

Norm Reeves Honda Superstore Cerritos responded

We love hearing about customers that have a terrific experience at Norm Reeves Honda Superstore Cerritos and we are glad you are one of them! We know that buying a vehicle is an important decision and we are proud that you chose our dealership. Thank you for the recommendation and we look forward to working with you, your family and friends in the future. Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 30, 2015

Dealership Rating

Buying Experience Phil Byrd did an excellent job for us , our purchase was fast, convenience and smooth, we bought our second Honda from him just week ago, very helpful More

by Chinh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 01, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We’re thrilled to hear that Phil did an excellent job for you during your visit. We strive to provide all of our patrons with 100% customer satisfaction and we’re glad he did just that. Please come see us for any future needs! Thanks again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

April 28, 2015

Dealership Rating

Good service When shopping for cars our family always goes with Phil Byrd. He always makes our experience easy and fast. Phil is very friendly and will listen to w More

by ndelcas
Recommend Dealer
Yes
Apr 29, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for taking the time to leave this wonderful review. Phil is a valuable member of our team and we’re very glad to learn that he is always able to provide you with an easy and fast experience during your visits. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 28, 2015

Dealership Rating

Excellent service Phil and the staff at Honda were very helpful, friendly, and efficient. The process went smoothly and quickly and I was satisfied with my experience. More

by Kp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2015

Norm Reeves Honda Superstore Cerritos responded

Thank you so much for your terrific review about our dealership! We are very pleased to hear that Phil and the rest of our team have been helpful, friendly and efficient and that we could make your visit smooth and quick, and we believe that's how every car buying experience should be. If there is anything more that we can do please come back and see us again. Best regards, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

March 18, 2015

Dealership Rating

Great experience buying a 2015 Fit from Phil Byrd Our family just purchased a Honda Fit from Norm Reeves Honda in Cerritos. Our salesperson was Phil Byrd. We found Phil to be extremely friendly, pro More

by FDFit
Customer Service
Friendliness
Price
Recommend Dealer
Yes

March 03, 2015

Dealership Rating

For a great deal just ask for Phil Byrd. Hello, My name is Joan Henley Last Friday, I purchased a 2015 Honda Fit, loaded with all the goodies. Now I just have to learn how to use all More

by jonieh
Customer Service
Friendliness
Price
Recommend Dealer
Yes

January 28, 2015

Dealership Rating

Phil Byrd "Best of the Best" Phil is the opposite of the usual wheelin and dealin car salesman... He is honest and no hassle... I was given the quote online and he honored exactly More

by Honda buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 18, 2014

Dealership Rating

Joyce W of Lakewood purchase my car on Monday lucky 13 Phil was very helpful with everything no hassle just gave me all what i needed and done with my purchase he showed what i want. i needed help with m More

by Raiderjoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Darrell Pork

Oct 22, 2014

Norm Reeves Honda Superstore Cerritos responded

Joyce, Thank you for sharing this feedback! It is reassuring to know that Phil provided you with a hassle-free and welcoming shopping experience. Our team’s primary concern is delivering flawless customer service and providing each of our guests with the time and attention they deserve. I’m happy to hear that you left our dealership feeling confident about your purchase. Don’t hesitate to call or stop in if you have any additional questions or concerns. Thanks again, Vince Marquez | General Manager | 562-405-3755 | vmarquez@normreeves.com

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