Phil Falzarano | Page 22
Certified Product Advisor
Naples Mazda
6387 Airport-Pulling Rd
Naples, FL 34109
Dealership Experience
7 yrs, 10 mos
Industry Experience
32 yrs, 3 mos
452 Reviews
Write a Review452 Reviews of Phil Falzarano
September 26, 2024
Everything was good we love the car and Mazda help us a lot thank you so mucho lot thank you so mucho More
Other Employees Tagged: John Lazor , Dustin Davis, Allen Fornalik, Marcos Gonzalez, Alex Mistry, Carolan Pallavicini
September 25, 2024
Organized, great selection or new vehicles. Finance guy was good to work with. Service department has always been easy to work with. Finance guy was good to work with. Service department has always been easy to work with. More
Other Employees Tagged: John Lazor
September 18, 2024
This dealership is not organized at all. I spent three hrs negotiating a deal for a truck. I thought this was a done deal only for the sales person to come back after 3 hrs and tell me the t I spent three hrs negotiating a deal for a truck. I thought this was a done deal only for the sales person to come back after 3 hrs and tell me the truck was sold. I left and a few hrs later I get a call that they can now sell the truck. My gut reaction was to not go back after the experience I had but I was in a pinch a needed the truck. I told the sales guy if it was the same deal we had negotiated then I would take it. I picked up the truck the next day and signed everything online. Including what I thought was an extended warranty for $1500. I was told that I would receive my paperwork via email. After several days of not receiving anything, I was then contacted that they needed more paperwork and my payment would be much larger than what was negotiated including an extended warranty that was now almost $10 grand. I was livid at this point. I told them to take all the extra stuff off including the extra warranty so that my payment was the amount we negotiated on. I finally received my paperwork over two weeks after driving the truck off the lot. I would never recommend this dealership to anyone. So unprofessional for all that hassle, they never threw anything into to promote a better attitude with me. Had they done that then I may be writing a more favorable review. More
Other Employees Tagged: Catherine in finance = one star and Harold the sales manager 0 stars
September 18, 2024
My salesman Marcos did an excellent job, I would reccomend this location and marcos to anyone. reccomend this location and marcos to anyone. More
Other Employees Tagged: John Lazor , Dustin Davis, Allen Fornalik, Marcos Gonzalez, Alex Mistry, Daniel Ortiz, Carolan Pallavicini
September 17, 2024
Service manage sucks will not help the elderly. ..upcharges, disrespectful Will not repair promised warranty repairs....who does that ?? ..upcharges, disrespectful Will not repair promised warranty repairs....who does that ?? More
Other Employees Tagged: John Lazor, Roger Hess , Danniela Alves, Dustin Davis, Allen Fornalik, Marcos Gonzalez, Alex Mistry, Carolan Pallavicini, Noah Ryan

