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Phil Gagliardi

Overview Reviews (89) Inventory (132)

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Phil Gagliardi

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Phil Gagliardi | Page 8

Assistant Service Manager

Wally's Nissan of Latham

976 New Loudon Rd
Latham, NY 12110

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4.8

89 Reviews

Overview Reviews (89) Inventory (132)

4.8

89 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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89 Reviews of Phil Gagliardi

February 19, 2023

Dealership Rating

Employee Rating

Everyone was courteous and kept me informed of everything that was going on with the car. It didn't take too long. that was going on with the car. It didn't take too long. More

by LINJAN26

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 27, 2023 -

Wally's Nissan of Latham responded

We appreciate your positive review about your recent experience with us! Thank you again for the great review!

February 10, 2023

Dealership Rating

Employee Rating

Phil was great he had excellent customer service. Explained everything that was going to take place prior and made sure I didn't leave with any questions. Explained everything that was going to take place prior and made sure I didn't leave with any questions. More

by PHILBROWN0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 16, 2023 -

Wally's Nissan of Latham responded

Philbrown0, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 07, 2023

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Employee Rating

Fast service with a great price, it was awesome to receive a video of the technician’s assessment. receive a video of the technician’s assessment. More

by rossida

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 09, 2023 -

Wally's Nissan of Latham responded

Hi Rossida, thank you so much for your positive comments about Wally's Nissan Of Latham! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 06, 2023

Dealership Rating

Employee Rating

Everyone was very helpful and respectful. The service performed was quick. Last, they were able to answer all questions I had. The service performed was quick. Last, they were able to answer all questions I had. More

by Nelson Quiles Jr

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier

Helpful 0

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Feb 09, 2023 -

Wally's Nissan of Latham responded

Nelson Quiles Jr, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!

February 01, 2023

Dealership Rating

Employee Rating

Very misleading and unprofessional. Will never return nor recommend. If i had a choice i would have went elsewhere. Will never return nor recommend. If i had a choice i would have went elsewhere. More

by amber

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Samantha Purner

Helpful 1

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January 25, 2023

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Employee Rating

Service advisor was good to work with. Quick turn around time but front end noise still remains even with the replacement of the parts deemed needing repair. No follow up to remedy afte Quick turn around time but front end noise still remains even with the replacement of the parts deemed needing repair. No follow up to remedy after dealership was notified. More

by BRIAN.S.LUKE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Helpful 0

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January 21, 2023

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Staff was courteous and well informed. Service performed was well explained. Work was completed about 1 1/2 hours sooner than expected. Thank you... Service performed was well explained. Work was completed about 1 1/2 hours sooner than expected. Thank you... More

by MTESS331

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier , Nia Andrilla, Ashanti Chambliss, Samantha Purner

Helpful 0

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Feb 03, 2023 -

Wally's Nissan of Latham responded

Mtess331, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 15, 2023

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Employee Rating

Always had nothing bad to say about the service Not too happy last visit..sorry happy last visit..sorry More

by SWELLMAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Eric Messier , Samantha Purner

Helpful 0

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Jan 21, 2023 -

Wally's Nissan of Latham responded

Swellman, we really appreciate your feedback! Swellman, thanks for taking the time to leave a review.

January 12, 2023

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Employee Rating

Service staff were friendly, welcoming, there was no delay in getting the work on my vehicle underway. Work was done quickly and competently..Cost was not out of line. delay in getting the work on my vehicle underway. Work was done quickly and competently..Cost was not out of line. More

by Doc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Jan 16, 2023 -

Wally's Nissan of Latham responded

Doc, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

January 08, 2023

Dealership Rating

Employee Rating

Great experience at the dealership! ! Tyler,Nikki and Skinny were great to deal with and made everything easy. ! Tyler,Nikki and Skinny were great to deal with and made everything easy. More

by DUFEK361

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Mike Skinner, Eric Elky, Nikkie Traficante , Eric Messier , Jake Dunican, George Laboy, Tyler O'Brien, Samantha Purner, Said Riza

Helpful 0

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Jan 16, 2023 -

Wally's Nissan of Latham responded

Dufek361, thanks for your praise and kind comments about our team. Thank you, and have a fantastic day!

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