Phil Lo

Our first experience with Lexus, we started by visiting the dealer just to begin the process of looking for mid-size SUV's, the first of multiple dealers we would visit. A few visits later we left as owne the dealer just to begin the process of looking for mid-size SUV's, the first of multiple dealers we would visit. A few visits later we left as owners, part of the Lexus family and enjoyed every moment of the journey. Great sales team all the way around that supported one another to take care of us like we really mattered and we felt like it was genuine the entire time. One of our visits was Bob's day off and we simply wanted to look at interior and exterior color options, we let the other sales folks know that, instead of ignoring us, they jumped in to help us, bringing vehicles for us to test drive and compare, asked us questions, guided us, etc. Most dealerships would not treat you this way. Lexus of Brookfield and Bob Hill are the place to go for all your Lexus needs, thank you to all of you for your help, guidance and being a joy to be around. More

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We were very impressed with our experience today at Lexus of Brookfield and especially our Sales Rep, Josiah. He listened to us and what we were looking for, he was extremely knowledgable on the TX vehicle a of Brookfield and especially our Sales Rep, Josiah. He listened to us and what we were looking for, he was extremely knowledgable on the TX vehicle and was very kind and patient with us throughout the entire sales process. We would absolutely recommend him to anyone looking for a car! The Sales Managers onsite today along with Chris in finance were also very kind, providing a great customer experience. Thank you for being so easy to do business with! More

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I had such a great experience at this dealership thanks to Taylor! From the moment I walked in, she greeted me with a warm smile and took the time to answer all of my questions. She also made sure I felt c to Taylor! From the moment I walked in, she greeted me with a warm smile and took the time to answer all of my questions. She also made sure I felt completely comfortable throughout the process. If you’re looking for someone who is professional, kind, and genuinely cares about helping you, ask for Taylor! I also want to thank the gentleman (Phil Lo) , although he didn’t help us directly, noticed my family and I standing while we waited for the check verification. He greeted us and kindly offered seats and beverages. That small gesture truly made us feel a bit more welcomed. More

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Great facilities and the staff was very welcoming. Happy environment which makes the buying experience great Happy environment which makes the buying experience great More

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Joe and Taylor really delivered on my promise of getting my dream car. The time and attention I received was nothing short of astounding. Couldn’t have asked for a better experience getting my IS 500. my dream car. The time and attention I received was nothing short of astounding. Couldn’t have asked for a better experience getting my IS 500. More

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Isaac was very helpful, nice, not pushy, and knowledgeable we appreciate everything and would recommend him. knowledgeable we appreciate everything and would recommend him. More

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I recently purchased a car from Lexus of Brookfield and was thoroughly impressed. From the moment i walked in the door, i felt genuinely welcomed and never pressured. My salesperson Josiah Bouley, was incr was thoroughly impressed. From the moment i walked in the door, i felt genuinely welcomed and never pressured. My salesperson Josiah Bouley, was incredibly knowledgeable when answering all my questions. Most important to me was his patience. I found the perfect car for me and under my budget. The financing was easy with no surprises. Josiah took his time explaining all the features in my new ride. It is rare to find such a truly customer-centric approach in car buying. I still stop in to say hi to everyone. I highly recommend Lexus of Brookfield. Ask for Josiah, Tell them Chad sent ya! You wont get anything but tell them anyway! More

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Isaac was an absolute pleasure throughout my buying experience at Lexus of Brookfield. Having bought about a dozen cars, I can, with utmost certainty, say this was the easiest and overall best car b experience at Lexus of Brookfield. Having bought about a dozen cars, I can, with utmost certainty, say this was the easiest and overall best car buying experience I’ve had. If you’re looking for a dealer AND expert non-pressure sales experience, I highly recommend Isaac and the team at Lexus of Brookfield. More

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MK was very helpful. He help me purchase my new car. Everything was transferring with them. I would buy a car from a man again. Phil was great so is Chris. He help me purchase my new car. Everything was transferring with them. I would buy a car from a man again. Phil was great so is Chris. More

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MK, Sam and Phil were awesome. My previous Lexus was ruined but they went out of their way to get me a great deal! My previous Lexus was ruined but they went out of their way to get me a great deal! More

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