"Buying a new car"
- Richard 2
Courteous and professional. Phil Patterson was very helpful and took time to familiarize me with my new Equinox . Dawn clearly explained the financing options to insure adequate protection for the vehicle.
"Great customer service! Polite and efficient "
- Sally Ledger
I've given these ratings because we have purchased 3 different vehicles from Bill Fox and the service has been fantastic! Easy and accommodating! Phil in Rochester is a great guy to work with.
"EXCELLENT experience and service!!!"
I cannot say enough accolades about Bill Fox Auto!! This was my first time venturing into possibly leasing a vehicle. I made an inquiry online and had a call back almost immediately! I set up an appointment for the next day to go in and look at my options to see if a lease would be a good fit for me. I was kind of nervous about going in, but as soon as I walked in the door I felt at ease. I walked over to the guest counter and the gentleman immediately connected me with me a sales rep. I let the sales rep know all that I was looking for and he came through on every request! I took the car for a test drive and was instantly impressed! I had my trade in car appraised with a good value and I made the deal that day to do a 2 year lease!! The transaction was smooth and seemless. My sales rep was thorough and made me feel informed and at ease. I was able to not only make the deal that day but drive home in my new car!!! If you are in the market for leasing a new car I HIGHLY recommend you go to Bill Fox! If you get a chance, work with my sales guy, Phil, he is GREAT!!! It was fun also to find out my lease loan officer was my old neighbor!! I am a first time leasee and I don’t think this will be my last!!! I feel like I am so spoiled with a new car!!! Thanks for a great experience, Bill Fox Auto!!!
- K wolff
My experience at this dealership was great. My salesman took very good care of us and made sure all of my questions were answered and all of my concerns addressed.
My salesman and manager were very thorough and went above and beyond to ensure I was completely satisfied with my new lease. I would recommend my friends and family to the dealership.
Excellent customer service
Good on details
Good knowledge on vehicle features
Good in explaining vehicle features
Easy on returning vehicle
Easy to access
"Excellent customer service!! "
The salesman and finance gentleman were wonderful! My husband and I were greeted right away and we were in and out of there in an hour or less with the vehicle I wanted, a great price and a wonderful feeling from the superb service! I will for sure be back and will definitely recommend this place!
"Sales and Service always good."
I have purchased my last 2 cars here and I have been very satisfied. The service department is one of the fastest and most courteous.
Started with a phone call to dealer. Phil was able to answer all questions and give me stock availability. Before I arrived I knew what car I would be driving away on the same day!
"Best Dealer in Town"
I have been to a lot of dealers in town and I have always had a good experience with Phil Patterson. Will definitely be back!