Phil Stravers
Phil Stravers at Fremont Toyota

Phil Stravers | Page 32

Service Advisor

Fremont Toyota

5851 Cushing Pkwy
Fremont, CA 94538

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4.6
350 Reviews
4.6

350 Reviews

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350 Reviews of Phil Stravers

August 12, 2023

Dealership Rating
Employee Rating

This dealership is the best! Very kind personal and very helpful and professional super recommended More

by ROBLESLOURDES136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2023

Fremont Toyota responded

Thank you for the recommendation! We look forward to working with you, again!

August 03, 2023

Dealership Rating
Employee Rating

The dealer was friendly and polite. He patiently listened to my needs and responded gently. The problem I had is the time they took to finish the service. They literally took 2+ hours. More

by BALAKUMAR004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2023

Fremont Toyota responded

Thanks for the great review! Our team works hard to get our customers back out on the road efficiently and safely, and we're happy to know they succeeded. Thank you for choosing Fremont Toyota for your service needs and we hope to work with you again next time.

August 02, 2023

Dealership Rating
Employee Rating

Friendly and welcoming staff. Very helpful all around. The wait had good Coffee but the seats are somewhat uncomfortable though. More

by KCHIU87
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Aug 03, 2023

Fremont Toyota responded

A sincere thank you for your kind words and for us giving the opportunity to serve you. We are grateful for your loyalty to Fremont Toyota. All the staff will continue to work hard to provide great customer service for each visit.

August 01, 2023

Dealership Rating
Employee Rating

Too much wait time, even after appointment. It took me almost 3 hours fa oil change and tire rotation. More

by ROY
Recommend Dealer
No
Aug 02, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

July 20, 2023

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Employee Rating

Prompt service, professional and comfortable waiting area helps soothe anxiety. Used our insurance, not pushed purchases More

by SINHANAVIN
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jul 21, 2023

Fremont Toyota responded

We appreciate you taking the time to give us your feedback! We are happy to hear that you had such a positive experience with us! Take care!

July 19, 2023

Dealership Rating
Employee Rating

They did great job. The waiting was a little bit too long. But it was worth it. The people were very courteous, friendly, and gentle on cars. The place was very clean so More

by ROBBIECHAWLEY
Recommend Dealer
Yes
Jul 19, 2023

Fremont Toyota responded

Thank you for taking the time to share your experience. We take customer feedback very seriously and try to continually provide the best service to our customers. Thank you for your business and we hope you continue to choose us for all your car needs in the future.

July 13, 2023

Dealership Rating
Employee Rating

All employees were very alert and attentive and ready to provide service to customer. I got my car regular oil change, fluids check, and also had an appt for tire replacement which is now due. More

by CSOESTYONO
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Fremont Toyota responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Fremont Toyota. Thank you for your business and we look forward to seeing you back again next time!

July 13, 2023

Dealership Rating
Employee Rating

It was quick and easy and the advisor explained the details very clearly. Will revisit again for next service. More

by SNAGWEKAR
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jul 14, 2023

Fremont Toyota responded

Thank you for your recommendation and positive feedback about your recent experience with the team here at Fremont Toyota! Customer service will always be one of our team's highest priorities and it's great to hear how much you enjoyed working with our team. It’s customers like you that we enjoy seeing time and time again! Thanks for stopping in and we look forward to seeing you again next time!

July 12, 2023

Dealership Rating
Employee Rating

Awesome dealership thanks to Philip S. He went above and beyond along with his technicians. Thank you guys so much!!! More

by TARMEENKHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 13, 2023

Fremont Toyota responded

Thank you for the perfect review! We very much appreciate the positive feedback from customers like you. We will continue to serve you with this high standard in the future! Come to see us again at Fremont Toyota!

July 08, 2023

Dealership Rating
Employee Rating

Above and beyond service. Got me in and out with no appointment. Every member of the service team was helpful and polite More

by gsmith27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Fremont Toyota responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Fremont Toyota and we hope to see you again soon.

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