Philip Schofield

The sales team dropped the vehicle off and the ac wasn’t working. (After we both drove 2.5hr to meet). Also the check engine light was on for a routine maintenance issue (fuel filter). Which tells me the ve working. (After we both drove 2.5hr to meet). Also the check engine light was on for a routine maintenance issue (fuel filter). Which tells me the vehicle was never inspected. When I reached out for a solution, it took weeks to finally have my vehicle repaired. In which case I had to spend $600 on a rental vehicle. The only reason I was able to get a solution at all was because I sent the general manager an email after being given multiple excuses (over two weeks) why he could not be reached on the phone. The sales manager was extremely unprofessional and acted as if he was doing us a huge favor by repairing the $50k vehicle I just took delivery of. More

by brittany7486 Verified Customer Verified Customer

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The Dealership was very clean the staff was warm and friendly. They found us a car We made a deal and we were happy! friendly. They found us a car We made a deal and we were happy! More

by flvallas1 Verified Customer Verified Customer

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Awesome experience with Payton! Above and beyond expectations! Couple of issues that were taken care of right away. I would highly recommend Naples Chrysler Jeep dealership! Above and beyond expectations! Couple of issues that were taken care of right away. I would highly recommend Naples Chrysler Jeep dealership! More

by bonnie26 Verified Customer Verified Customer

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Nice place to do business, clean friendly atmosphere everyone was welcoming and enjoyed my experience everyone was welcoming and enjoyed my experience More

by Myakkamo Verified Customer Verified Customer

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Frustrating that no one returned my calls and when someone answered they did not know where my vehicle was. Had scratch fixed, which was fantastic (body shop) had a tire replaced and the truck came b someone answered they did not know where my vehicle was. Had scratch fixed, which was fantastic (body shop) had a tire replaced and the truck came back with scratches on two of my chrome rims (Ram Limited). I called, but no one returned my calls. More

by EPM2121 Verified Customer Verified Customer

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They were great. Sales finance and delivery all went smooth. Very happy with the transaction. Sales finance and delivery all went smooth. Very happy with the transaction. More

by doc4 Verified Customer Verified Customer

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Terrible customer service. Paid $599 for registration and plates. Store did not follow through and register car with state of connection motor vehicle. Paid $599 for registration and plates. Store did not follow through and register car with state of connection motor vehicle. More

by johnmendoza1 Verified Customer Verified Customer

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I was particularly impressed with Bill Eskridge, my salesman, who hep guide me through my purchase. Having driven nothing but Ram trucks for the last 40 years, it was time for me to downsize to a Chrys salesman, who hep guide me through my purchase. Having driven nothing but Ram trucks for the last 40 years, it was time for me to downsize to a Chrysler Pacifica Pinnacle and we decided on the Blue one you had in stock. Thanks Bill!!! More

by STEVNFL50 Verified Customer Verified Customer

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Excellent purchasing experience. Sales person Marc was an absolute pleasure to work with. Never felt pressured into a purchase and worked to make sure I was happy with the purchase I Sales person Marc was an absolute pleasure to work with. Never felt pressured into a purchase and worked to make sure I was happy with the purchase I made. More

by wparis2009 Verified Customer Verified Customer

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Buying transaction was very easy. Hunter Lawson was very well informed about the Jeep product and the car was delivered immaculate. Hunter Lawson was very well informed about the Jeep product and the car was delivered immaculate. More

by escivera Verified Customer Verified Customer

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